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Sophos Cyberoam UTM vs WatchGuard XTM [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cyberoam UTM
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
Unified Threat Management (UTM) (10th)
WatchGuard XTM [EOL]
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SH
Global IT Manager at Express KItchen
Has transitioned fully to SD-WAN and centralized management simplifies appliance handling
As for areas where Sophos Cyberoam UTM can be improved, it's hard to say; I have not at the moment seen anything that I could not get a solution for, but if there's anything, I'll make sure to raise that with the Sophos team. Regarding the documentation, I find that it is still lacking, although the YouTube videos, user training, and knowledge forum are now better than they were before. Sophos Cyberoam UTM should move in the direction of AI capabilities, as the world is moving toward AI. Sophos Cyberoam UTM is not promoted enough. I see FortiGates organizing student competitions and Cisco doing CCNA classes, so Sophos should follow that route as well.
Generalm4545 - PeerSpot reviewer
General Manager- IT & Automation - Serum at a pharma/biotech company with 1,001-5,000 employees
Protects from attack software and hacking but it doesn't provide the reports in a readable format
In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of keys using a utility instead. For the internet policies that we are implementing, the policy should be based on proper protocols. We use the default policies and there are a number of third-party protocols that appear here. Management with WatchGuard XTM means that out of policy is the problem from our side. In this way, we can not do effective services for people with this one. The policy definition with WatchGuard XTM is not proper for all use case requirements. I've got weekly business reports that I am expecting attachments with from WatchGuard XTM that display data for all kinds of consideration which should be required. Main User Functionality Level Order must adhere to using the admin functionality on the registry, or else our users publish their own name. Maybe these recommendations are irrelevant, but I say that the issue to improve most with WatchGuard XTM is the Main User Function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution works really well overall."
"The solution is stable and reliable."
"The features that I find most valuable in Sophos Cyberoam UTM is the RED, the Sophos RED, which is the SD-WAN, a very welcome feature that has made us fully transition out of the paid MPLS to SD-WANs."
"The product's most valuable features include comprehensive bandwidth management and secure end-to-end VPN connections."
"We are using it as a security shield. It does not allow access before that in case we have restricted a few things from users, so it helps me in that."
"All these features are valuable to us because we can block malicious and unproductive application and sites to improve productivity and security in our network, audit users and machines and protect us against exploitation."
"The performance has been good overall."
"There are plenty of features that are valuable in the Sophos Cyberoam UTM. We use all the features, such as email Security, firewall rules, web server security, web devices, web protection."
"Reputation Enabled Defense indicates that some websites are so infested that it's not even worth visiting them, and therefore saving the bandwidth of going through the detection process."
"SNMP status monitoring and the Central Management Software."
"Today, however, with the 11.9.4 version, our environment is very stable."
"I would recommend this product, as it is a very flexible one with probably the most intuitive configuration."
"We're really happy with WatchGuard."
"Flawless. I have had my firebox for 3 years now and never had an issue with it."
"There is a site-to-site VPN configuration between others people."
"We compared this solution to Juniper, and we find that WatchGuard is a much better product."
 

Cons

"The product fails to provide proper reports, making it an area where improvements are required."
"Our experience with technical support is not good. I didn't understand if there was an issue with the physical device, or if it was a technical issue, or if it was their technical support."
"The scalability is not that great. I think that the Sophos XG product is more scalable than the Sophos Cyberoam."
"There are times when the device gets too hot and begins to misbehave."
"The configuration requires an expert to be set up, so it could be made simpler."
"Cyberoam UTM needs to have more certifications with third-parties, such as NSS Labs."
"It should have better VPN protection. Some of the VPN applications are not blocked by this firewall. Some VPNs are able to get through this firewall, which is why I am planning to replace this firewall with a good one in the near future."
"The product is at its end-of-life."
"Our device was not functioning properly, so we returned the product and as a result, our business was down for two days."
"The web interface is easy to use but it looks complicated and could be simplified."
"Wireless throughput needs to be improved."
"The VPN errors are not helpful when troubleshooting."
"The issue that we had was that the integration with Active Directory was a bit of a hassle."
"In my experience they need to make changes in web filtering access for Skype as that's the time we had problems."
"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
"The WatchGuard gateway wireless functionality for managing access points leaves much to be desired."
 

Pricing and Cost Advice

"Prices are very high."
"The solution's pricing is good since it is neither too high nor too low"
"The product has a very low price compared to other solutions."
"The product is reasonably priced."
"The product's pricing is a challenge."
"The pricing for this product is good. Its pricing is very low, enticing small businesses to purchase it over its competitors."
"There are no costs in addition to the standard licensing fees."
"It’s value for the money. It’s functionally competitive with higher priced alternative brands."
"The licensing and renewal is very expensive."
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
"Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
10%
Outsourcing Company
10%
Marketing Services Firm
9%
Construction Company
14%
Outsourcing Company
12%
Marketing Services Firm
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise28
Large Enterprise17
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches, and routers.
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Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
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