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SonicWall Capture Client vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
47th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Endpoint Detection and Response (EDR) (39th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of SonicWall Capture Client is 0.6%, down from 0.7% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Jasmit Singh Juneja - PeerSpot reviewer
A stable solution that is used for endpoint security and to protect computers from malware
We are using the latest version of SonicWall Capture Client. Fortinet is ahead of SonicWall. The range of appliances, equipment, availability in my country with the distributors, and the overall ecosystem of Fortinet is way better than SonicWall. My advice to others looking into using SonicWall Capture Client is to keep giving feedback to the companies regarding whatever improvements should be made. Overall, I rate SonicWall Capture Client an eight out of ten.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution serves as a very stable platform."
"SonicWall Capture Client's scalability is nice."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"SonicWall Capture Client has a serial number to connect to your firewall."
"The threat protection feature of SonicWall Capture Client is most valuable."
"Considering other products, SonicWall Capture Client has two differentiators."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"The product’s interface is easy to use."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The solution has multiple modules within a single agent deployment."
"The stability is good and I like the level of performance I can get."
"The scalability works well."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
"The next-generation antivirus features are excellent."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"The most valuable feature of the solution is its simplicity."
 

Cons

"The implementation is not easy."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"They should improve their user interface."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."
"It takes technical support too long to resolve an issue."
"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."
"XDR cannot be used unless MDR services are purchased with SonicWall."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"The dashboard could be easier to manage."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
 

Pricing and Cost Advice

"You have to pay for the solution, and a lot of customers do not want to pay."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."
"The product is very expensive."
"Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
"Trend Micro Smart Protection is more costly than competitor solutions"
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10."
"The solution is a little bit expensive in comparison to other traditional tools."
"The pricing is good compared to Symantec and McAfee."
"The price of the solution should be less expensive."
"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
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Top Industries

By visitors reading reviews
Government
11%
Computer Software Company
10%
Educational Organization
9%
Retailer
7%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SonicWall Capture Client?
SonicWall Capture Client's scalability is nice.
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
SonicWall Capture Client could benefit from an improved graphical user interface with more modern and minimal icons. Additionally, one of the drawbacks is that I cannot use Advanced and Premier lic...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Luton College
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about SonicWall Capture Client vs. Trend Micro Smart Protection and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.