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SonicWall Capture Client vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
45th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Endpoint Detection and Response (EDR) (41st)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of SonicWall Capture Client is 0.6%, down from 0.6% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Enables faster updates and provides an easy-to-use user interface
I have an advanced license that includes all features. Though we have the license, we cannot use it completely because it is not enabled in the Microsoft tier. It does not make sense. We do not want to buy it separately because the price is different if we buy separate licenses.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Considering other products, SonicWall Capture Client has two differentiators."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"The product’s interface is easy to use."
"The solution serves as a very stable platform."
"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."
"SonicWall Capture Client's scalability is nice."
"SonicWall Capture Client has a serial number to connect to your firewall."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"The scalability works well."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"The administration through the cloud is valuable."
"Integrates easily with almost every third-party product"
"The configuration is easy."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"The solution is easy to use, flexible, and secure."
 

Cons

"SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance."
"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"It takes technical support too long to resolve an issue."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"They should improve their user interface."
"XDR cannot be used unless MDR services are purchased with SonicWall."
"The biggest issue with SonicWall Capture Client is network latency."
"There are no data loss prevention features."
"The solution's device control options are not too beneficial."
"The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"Sometimes, the tool bases its actions on behaviour, and we lack a policy learning mechanism. If Trend Micro Smart Protection introduced an AI model, its protection capabilities would be enhanced. I used a different browser once, which may have prevented protection. Another time, our own ISP was added to the blacklist, and it took the support team two business days to resolve it."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
 

Pricing and Cost Advice

"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."
"The product is very expensive."
"You have to pay for the solution, and a lot of customers do not want to pay."
"There is an annual subscription license on it. In the next release, there might be monthly payment options. So, people might be able to get it through AWS in the future, but right now for on-prem, it is annual."
"Whether something is affordable or pricy, is relative. It depends on the value an institution has attached to a capability. For us, security is a premium requirement, I can't say a solution is pricey if we are able to afford it and run it for seven years, I would say it's affordable."
"The solution is a little bit expensive in comparison to other traditional tools."
"In terms of pricing, in comparison to products like Kaspersky, Trend Micro's price might appear higher. However, this elevated cost can be rationalized due to the extensive features and detection engines that Trend Micro provides. The price may be a challenge for countries with economic conditions like Sri Lanka. If there was reasonable pricing for Sri Lanka, it would be a plus point."
"The product pricing for PCs is reasonable, but server security can be expensive."
"Instead of going for monthly or yearly licensing models, it is better to go ahead with three-year or five-year licensing models as it can be cheaper."
"Trend Micro Smart Protection is more costly than competitor solutions"
"In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10."
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Top Industries

By visitors reading reviews
Government
13%
Computer Software Company
9%
Educational Organization
9%
Comms Service Provider
8%
Manufacturing Company
12%
Computer Software Company
12%
Performing Arts
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SonicWall Capture Client?
SonicWall Capture Client's scalability is nice.
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
It is not similar to other products. For XDR, users have to use another product. XDR cannot be used unless MDR services are purchased with SonicWall. If a user has SonicWall MDR services, then they...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Luton College
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about SonicWall Capture Client vs. Trend Micro Smart Protection and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.