We performed a comparison between SonicWall Capture Client and Sophos Intercept X based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in EPP (Endpoint Protection for Business)."Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"The initial setup is straightforward."
"I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"This solution can be used with any device, mobiles, desktops, or any appliances."
"This is really good because it's applicable to zero-day threats."
"We find the app control and its threat protection to be the best features."
"The performance is good."
"Anti-virus captures malicious threats and an aggressive next generation firewall."
"I like the way it goes beyond the office space. Being a cloud-based solution makes it very easy to manage your endpoints within the office. In this time of COVID, you can also very effectively manage people who are working from home."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"It could be improved in connection with artificial intelligence and IoT."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"This product has issues with the number of false positives that it reports."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"It takes technical support too long to resolve an issue."
"Through Sophos Central I would like to see the ability to zero in and produce a report about the challenges being faced by a particular machine and user, to know if a virus is appearing only on that specific machine or also on others."
"It has a performance hit on a local laptop. There's an agent installed and we are bothered a lot by it because it seems to be using a lot of computer resources."
"I would like the solution to have more functions and to be more user-friendly."
"We had some initial problems with our deployment, and they were more around uninstalling Sophos Basic and installing Sophos Intercept X. We had some challenges with some of the uninstallation scripts. They can improve the deployment of Sophos Intercept X when there is already an existing Sophos version. They can also provide more information in the form of best practices and lessons learned from previous findings. A knowledge base with this type of information would be helpful."
"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it."
"The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them."
"Should include additional integration."
"The deployment part needs to be improved."
SonicWall Capture Client is ranked 43rd in EPP (Endpoint Protection for Business) with 2 reviews while Sophos Intercept X is ranked 7th in EPP (Endpoint Protection for Business) with 53 reviews. SonicWall Capture Client is rated 8.0, while Sophos Intercept X is rated 8.4. The top reviewer of SonicWall Capture Client writes "Intelligent and user-friendly with a modern UI; has a good rollback feature and knowledge base". On the other hand, the top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". SonicWall Capture Client is most compared with SentinelOne, Microsoft Defender for Endpoint, CrowdStrike Falcon, Bitdefender GravityZone Enterprise Security and Cortex XDR by Palo Alto Networks, whereas Sophos Intercept X is most compared with Microsoft Defender for Endpoint, SentinelOne, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and ESET Endpoint Security.
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