Socotra is a powerful and scalable billing & policy administration system designed with a flexible data model that gives insurers the ability to support every line of business and handle every type of transaction. Socotra is cloud-native, fast to implement, and integrates seamlessly with existing tech stacks which makes it the top choice for insurers looking to modernize their core. Open APIs enable insurers to launch new products and adjust existing products quicker than with traditional platforms. With its superior performance and automatic weekly updates, Socotra unlocks lower total cost of ownership, streamlined operations, and excellent user experiences.
SuccessKPI is a leading contact center intelligence and analytics platform that empowers executives, managers, and agents to deliver a great customer experience. SuccessKPI provides visibility of all customer interactions across channels throughout the contact center with over 180 pre-built data connectors. Our platform uses AI to create actions from insights to improve operational efficiency, enforce adherence to compliance and coaching processes, and increase agent retention. Leading companies like Banner Health, Palo Alto Networks, Grupo Multi, and many more trust SuccessKPI to unlock contact center intelligence.
