Siebel CRM vs SimpleCRM comparison

Oracle and SimpleCRM.com are both solutions in the CRM category. Oracle is ranked #9 with an average rating of 8.0, while SimpleCRM.com is ranked #112. Oracle holds a 6.0% mindshare in CRM, compared to SimpleCRM.com’s 0.1% mindshare. Additionally, 87% of Oracle users are willing to recommend the solution, compared to 100% of SimpleCRM.com users who would recommend it.

Siebel CRM

Read 18 Siebel CRM reviews

2,404 Views
1,293 Comparison Views

87% willing to recommend

SimpleCRM

66 Views
23 Comparison Views

Siebel CRM

SimpleCRM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Siebel CRM and SimpleCRM based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: June 2025).

Buyer's Guide

CRM

June 2025

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Helped 857,688 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Siebel CRM

Ranking in CRM

9th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Local Government CRM (3rd)

SimpleCRM

Ranking in CRM

112th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the CRM category, the mindshare of Siebel CRM is 6.0%, down from 7.0% compared to the previous year. The mindshare of SimpleCRM is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

KalpanaSingh

Senior Manager at Credit Suisse

Customizable and flexible but user experience needs enhancement

Siebel is not user-friendly. There are so many tabs and different features that until it's explained to someone, they will not understand it. A user-friendly tool is supposed to be designed in a way where the user can log in and intuitively understand how to use it. People who use it regularly are still confused, and it requires a lot of clicks and is very difficult to navigate. Sometimes it takes a lot of time to reflect the correct information—even when it's updated, you have to refresh it again and again to see the right data.

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

13%

Government

13%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Siebel Sales?

Siebel CRM has enhanced customer engagement for our organization, particularly through its robust data model and flexible features. One specific scenario where Siebel CRM excelled was in addressing...

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What is your experience regarding pricing and costs for Siebel Sales?

I do not have any information on pricing, setup cost, or licensing.

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What needs improvement with Siebel Sales?

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Comparisons

Microsoft Dynamics CRM vs Siebel CRM

Compared 26% of the time

Oracle CRM vs Siebel CRM

Compared 18% of the time

SAP CRM vs Siebel CRM

Compared 16% of the time

Oracle CX Sales vs Siebel CRM

Compared 10% of the time

Salesforce Sales Cloud vs Siebel CRM

Compared 7% of the time

More Siebel CRM Competitors

No data available

Product Reports

Buyer's Guide

Siebel CRM

May 2025

Download Siebel CRM product report

Buyer's Guide

CRM

June 2025

Download SimpleCRM product report

Also Known As

Siebel Sales

No data available

Overview

Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize their customer-facing activities.

Siebel CRM also provides advanced analytics and reporting capabilities, enabling businesses to gain valuable insights into their customer data and make informed decisions. With its flexible deployment options, including on-premises and cloud-based solutions, Siebel CRM can be tailored to meet the unique needs of any organization.

Oracle

SimpleCRM is a fast and scalable CRM for lead management, contact centre automation, digital marketing, enterprise mobility, Customer360 dashboards, etc. SimpleCRM is AI-powered with AI-based chatbots, AI-based claims processing, and AI-based predictive analytics. Our key differentiator is the team with more than 300 CRM & AI / ML global project implementations on various platforms, including 10+ large-scale projects for banks and insurance companies in Southeast Asia.

SimpleCRM.com

Sample Customers

Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB

HNB Bank, Ceylinco Life Insurance, IBM, HSBC, Fairfirst Insurance, IIM Ahmedabad, Reliance Foundation, ICC (commercial crime services UK), Karvy DigiKonnect Ltd.

Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2025.

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