Technical project manager at Saudi Telecom Company
Real User
Top 20
2023-06-01T12:58:00Z
Jun 1, 2023
Users should use Siebel CRM for its intended purpose. Getting integrated systems is better than taking the system outside the context. Overall, I rate Siebel CRM an eight out of ten.
I would rate the overall solution a nine out of ten. I would recommend this solution to anyone who has sales and customer service as their use cases. This tool can make your life easier than any other solution. The tool is very handy and easy in terms of execution and operations support. The solution also has the best industry standard architecture. Siebel CRM is a complete package solution that fits every use case.
I'm a user. I've worked with the solution across a variety of versions. We're currently working with 22.7 and 19.2. I would recommend the solution if it made sense to the business. For example, what size is the enterprise, and how many users does the company have? Each enterprise has its requirements. Medium to large enterprises or telecoms would be perfect for the product. This is a very popular product with telecoms in the Middle East. I'd rate the solution ten out of ten. I have been working with the solution for a decade now and have managed many deployments, and it works very well. It's reliable and scalable.
Principal Technical Consultant at Tech Mahindra Limited
Consultant
Top 20
2022-05-18T14:53:50Z
May 18, 2022
I would recommend this solution for large enterprises only. For small and medium sized businesses, I don't think it's worth spending the time to complete the customizations. I would rate this solution a seven out of ten.
Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize...
I rate the product an eight out of ten.
Overall, I rate the tool a ten out of ten.
Users should use Siebel CRM for its intended purpose. Getting integrated systems is better than taking the system outside the context. Overall, I rate Siebel CRM an eight out of ten.
I would rate the overall solution a nine out of ten. I would recommend this solution to anyone who has sales and customer service as their use cases. This tool can make your life easier than any other solution. The tool is very handy and easy in terms of execution and operations support. The solution also has the best industry standard architecture. Siebel CRM is a complete package solution that fits every use case.
I'm a user. I've worked with the solution across a variety of versions. We're currently working with 22.7 and 19.2. I would recommend the solution if it made sense to the business. For example, what size is the enterprise, and how many users does the company have? Each enterprise has its requirements. Medium to large enterprises or telecoms would be perfect for the product. This is a very popular product with telecoms in the Middle East. I'd rate the solution ten out of ten. I have been working with the solution for a decade now and have managed many deployments, and it works very well. It's reliable and scalable.
I would recommend this solution for large enterprises only. For small and medium sized businesses, I don't think it's worth spending the time to complete the customizations. I would rate this solution a seven out of ten.