ShoreTel Sky [EOL] vs Skype for Business comparison

ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.

Skype for Business offers integrated communication tools for professional environments, featuring audio/video calls, screen sharing, and easy meeting setups. It ensures effective virtual meetings and supports global connectivity.

Designed for businesses needing efficient collaboration and communication, Skype for Business integrates smoothly with Outlook, reducing phone costs and enhancing team interactions. Known for its stability and user-friendly interface, it supports conferencing, file transfer, and international dialing. Although there is room for improvement in audio/video quality and performance consistency, its ability to facilitate remote communication and virtual meetings makes it a popular choice.

• Audio/Video Calls: Enables high-quality communication over long distances.
• Screen Sharing: Simplifies collaborations by allowing users to share their screens during calls.
• Meeting Setups: Facilitates easy scheduling and managing of virtual meetings.
• Outlook Integration: Connects seamlessly with Outlook for streamlined communication.
• Global Dialing: Supports international calls for global collaboration.
• File Transfer: Allows easy sharing of documents during discussions.

• Cost Reduction: Helps decrease phone bills and telecommunication costs.
• Productivity Enhancement: Improves team collaboration and effectiveness.
• Meeting Convenience: Provides an easy way to set up and join meetings.
• Device Compatibility: Supports multiple operating systems, enhancing accessibility.

Skype for Business is widely used across industries such as education, for lectures and academic collaborations, and in corporate environments for client consultations and team meetings. Despite the competition from Microsoft Teams, it remains a viable option due to its cost-effectiveness and ease of use across different devices.