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Digium Asterisk vs ShoreTel Sky [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digium Asterisk
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
Unified Communications (3rd), IP Telephony & Unified Communications (2nd)
ShoreTel Sky [EOL]
Average Rating
7.8
Reviews Sentiment
4.5
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AK
Technical Lead at a marketing services firm with 11-50 employees
Call recording, call logging, and the stability are pivotal features for our clients
We mainly replace old telephony equipment. If, for instance, there is an old Alcatel telephone system (digital or analog), and the customer asks us for a new option for IP telephony, then we offer both the Cisco- and Asterisk-based systems. We know the billing, we know the pricing of the items and what we can offer with both solutions. There are multiple factors involved when selecting a vendor * stability * support * features. If the product is stable, the product has good support, and it has enough features which we can offer to our clients, then the product is under our consideration.
it_user269988 - PeerSpot reviewer
Office Manager with 51-200 employees
The Service Portal is useful feature, but there are occasional outages.
Phone Assistant is very useful, as is the Service Portal Occasional outages, but they're usually resolved very quickly. Customer Service: Customer service is generally responsive and courteous. Technical Support: Technical support folks are generally knowledgeable and helpful. We moved to VoIP…
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Large Enterprise1
 

Also Known As

Asterisk
No data available
 

Overview

 

Sample Customers

Yahoo, Penn Univeristy of Pennsylvania, US Army, Google, eBay
Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus
Find out what your peers are saying about Cisco, 3CX, Digium and others in Unified Communications. Updated: January 2026.
879,889 professionals have used our research since 2012.