Mitel Application Suite vs ShoreTel Sky [EOL] comparison

Mitel Application Suite offers a comprehensive communication environment to streamline voice and collaboration tools, ensuring efficient business operations.

Mitel Application Suite integrates communication and collaboration tools, allowing businesses to improve communication efficiency. Designed to provide comprehensive coverage of business communications requirements, it supports scalability and customization for specific business environments. Its features support businesses aiming for efficient collaboration and streamlined communication processes.

• Unified Messaging: Combines voicemail, email, and fax into a single inbox for ease of access.
• Mobile Integration: Extends communication tools to mobile devices to enable remote work.
• Contact Center: Enhances call management and routing for improved customer service.
• Call Recording: Offers recording capabilities for quality assurance and compliance purposes.
• Collaboration Tools: Provides features like video conferencing and instant messaging for teamwork.

• Improved Efficiency: Streamlined communication processes can enhance productivity.
• Scalability: Suits businesses of different sizes by adapting to growing communication demands.
• Enhanced Customer Service: Features like contact center can lead to better customer experiences.
• Cost Savings: Integrated tools can reduce the need for multiple platforms, saving costs.

Mitel Application Suite is implemented widely across industries such as healthcare, finance, and education, where reliable communication tools are critical. Its ability to integrate with existing systems allows for seamless deployment in various business sectors, adapting to the specific communication needs of each industry.

ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.