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ServiceNow Security Operations vs Wiz comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Security Operations
Ranking in Risk-Based Vulnerability Management
17th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
24
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (9th)
Wiz
Ranking in Risk-Based Vulnerability Management
2nd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
73
Ranking in other categories
Vulnerability Management (1st), Container Security (1st), Cloud Workload Protection Platforms (CWPP) (2nd), Cloud Security Posture Management (CSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (1st), Data Security Posture Management (DSPM) (1st), Compliance Management (1st), Cloud Security Remediation (2nd), Application Security Posture Management (ASPM) (2nd), Cloud Detection and Response (CDR) (1st), Continuous Threat Exposure Management (CTEM) (1st), AI Security (3rd)
 

Mindshare comparison

As of November 2026, in the Risk-Based Vulnerability Management category, the mindshare of ServiceNow Security Operations is 1.8%, up from 1.3% compared to the previous year. The mindshare of Wiz is 6.5%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Risk-Based Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Wiz6.5%
ServiceNow Security Operations1.8%
Other91.7%
Risk-Based Vulnerability Management
 

Featured Reviews

SH
Freelancer at a media company with 1,001-5,000 employees
Gaining unified control over vulnerabilities has improved governance but pricing and support need work
The market price is slightly high. The pricing should be a little lower because this is a SaaS-based product. Everyone using ServiceNow might be getting many modules, but the overall module cost becomes high with license consumption one by one. I personally see that if ServiceNow is to grow over the next decade, they need to work on the pricing part. Cheap providers are emerging, and in the age of AI, it is evident that the chatbot and the virtual agent features, which are prominent features of ServiceNow, could be completely compromised and replaced by people choosing other tools. If ServiceNow develops a strategy to lower the price and increase the customer base, it could help ServiceNow to grow for another decade. I encountered one issue in ServiceNow Security Operations. The different tools, for example, Tenable and TVM, discovered vulnerabilities that had very limited information when imported. However, the same vulnerabilities from different sources, the TVM and Tenable, had shorter descriptions than what was present in the common vulnerabilities or CVE. If this depends on the implementer, such as Tenable or how other security operations implement them, the text was very limited. Customers were asking questions about why this was happening and if ServiceNow was working properly. The vulnerability information should be updated and the common text should be displayed every time, regardless of how many different tools are used for integration. The vulnerability database should be consistent when it comes to the description to avoid confusion for customers implementing it for the first time. This is an improvement that ServiceNow can make.
Peter Whelan - PeerSpot reviewer
CISO at a computer software company with 1,001-5,000 employees
Improved our security posture thanks to comprehensive visibility
I have contacted Wiz technical support frequently. The support is excellent. We contact via an in-application portal. We can see the support cases we personally open, and also the cases that other people have opened from our company. I appreciate that feature. Generally, support gets back to us within a few days with a good answer. There was one fellow in particular who has been knocking it out of the park. He is a great support person to deal with. We are happy with the support experience. If I were to put Wiz support on a scale from one to ten, I would give them a ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has a very simple UI."
"Basically, everything is consolidated into ServiceNow, so most organizations have configuration items in ServiceNow, ServiceNow has a vulnerability module as well, so it brings in data from third-party tools and it can utilize that data itself in Security Operations."
"ServiceNow is a convenient platform to raise tickets, and the respective support team will contact us to resolve any issues."
"​Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.​"
"This product is a good value for the money."
"ServiceNow Security Operations has helped me in getting more precise results."
"The ServiceNow platform provides tremendous value to organizations that not only want to implement SecOps, but when integrated with IT Service Management, IT Operations Management, Software Asset Management, Governance Risk and Compliance, and into their overall strategy for digital and business transformation."
"It's stable."
"Wiz gives a very good insight into how secure your software and code are and is quite good at consolidating the scanning results."
"Wiz Code is a platform that serves most of these features as a single entity, which has definitely reduced the time for triaging the security aspects of vulnerabilities and helps in overall innovation for the team."
"The biggest impact Wiz has had on our organization is improved visibility and better prioritization, as previously mentioned."
"Wiz distinguished itself immediately in the PoC, surfacing important issues that were entirely missed by both the products we were already using and other CNAPP's that we tested."
"The product's most valuable feature combines different contexts and attributes to produce highly confident alerts."
"Wiz has significantly reduced alert fatigue in our organization by grouping together elements that form toxic combinations, allowing us to quickly identify and remediate critical issues instead of chasing isolated alerts from multiple tools."
"Overall, it helps strengthen our cloud security posture and manage risks more proactively."
"What I appreciate most about Wiz is that the compliance and CSPM aspects of this cloud-native application protection offering are genuinely better than other products available in the market."
 

Cons

"There is room for improvement in terms of developer support and documentation."
"The initial setup is difficult."
"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."
"One area for improvement for the product is the need to tailor and alter some codes for customization, which can cause issues during upgrades. It does not support customized operations."
"An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution."
"The solution needs to make customization easier. You cannot do much customization immediately. It requires an extensive workload. If the customization process was user-friendly, it would be much better."
"I would like to see new features added, particularly regarding the incident upgrading part."
"They should stick to the roadmap and continue to build plugins and integrations with other third parties, enhance the UI, and enhance the reporting. It's all good. They should just continue enhancing the releases."
"The pricing of Wiz Code is a little bit higher for small enterprises that I run, but it's something that I can manage."
"Given the level of visibility into all the cloud environments Wiz provides, it would be nice if they could integrate some kind of mechanism to better manage tenants on multiple platforms. For example, let's say that some servers don't have an application they need, such as an antivirus. Wiz could include an API or something to push those applications out to the servers. It would be great if you could remedy these issues directly from the Wiz platform."
"I have seen some lagging or downtime a couple of times, but I am not sure why it happened."
"FinOps is an area where Wiz needs enhancement."
"The remediation workflow within the Wiz could be improved."
"There is also alert noise in larger environments that generates duplicate alerts for the same issues under different categories."
"The only slight negative is its scanning capability compared to Checkmarx, but it is still very good."
"One important area for improvement in Wiz could be customization and reporting flexibility."
 

Pricing and Cost Advice

"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"The product is more expensive than other solutions."
"This product is a good value for the money."
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"It is an expensive product."
"The pricing is fair. Some of the more advanced features and functionalities and how the tiers are split can be somewhat confusing."
"The cost of the other solutions is comparable to Wiz."
"Regarding pricing, it’s more than $100k because we have a very big infrastructure. Our environment supports around three thousand people, and we offer business-to-client financial services to around one million clients, so we rely heavily on Wiz."
"Wiz is a moderately priced solution, where it is neither cheap nor costly."
"The pricing is fair and comparable to their competitors. The cost seems to be going up, which is a concern. There are potential savings from consolidating tools, but we're uncertain how Wiz's pricing will change over time."
"The pricing seems pretty simple. We don't have to do a lot of calculations to figure out what the components are. They do it by enabling specific features, either basics or advanced, which makes it easy to select."
"Based on the features and capabilities, the product pricing seems reasonable."
"I wish the pricing was more transparent."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
9%
Outsourcing Company
6%
Healthcare Company
6%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise17
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise14
Large Enterprise53
 

Questions from the Community

What is your experience regarding pricing and costs for ServiceNow Security Operations?
In my opinion, the pricing is quite affordable considering the features, and I do not find it expensive. I would not call it cheap; rather, I am looking at it as a product owner.
What needs improvement with ServiceNow Security Operations?
I would like to see new features added, particularly regarding the incident upgrading part. For instance, if you have an instance and need to transfer it to a particular team, being able to show th...
What advice do you have for others considering ServiceNow Security Operations?
For someone looking to use ServiceNow Security Operations, I recommend that they read about the documentation and spend one or two hours familiarizing themselves with FortiGating, and that will be ...
What is your experience regarding pricing and costs for Wiz?
No involvement occurred with pricing, setup cost, and licensing for Wiz since it was a free proof of concept. Approximately 200 licenses were provided for the initiative, but pricing moving forward...
What needs improvement with Wiz?
While Checkmarx may perform better in some deep code scanning aspects, Wiz is considerably easier to use, has a better user interface, and offers a more compelling argument for its use. It is more ...
What is your primary use case for Wiz?
Wiz is being tested to compare against Checkmarx, examining scanning capabilities, native visibility, ease of deployment, and code-level analysis. The proof of concept has completed, and we had int...
 

Also Known As

No data available
Wiz Code, Wiz Defend
 

Overview

 

Sample Customers

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Wiz is the fastest growing software company ever - $100M ARR in 18 months: Wiz becomes the fastest-growing software company ever | Wiz Blog  Discover why companies, including Salesforce, Morgan Stanley, Fox, and Bridgewater choose Wiz as their cloud security partner. Read their success stories here: Customers | Wiz
Find out what your peers are saying about ServiceNow Security Operations vs. Wiz and other solutions. Updated: September 2026.
921,148 professionals have used our research since 2012.