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ServiceNow Security Operations vs Wiz comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Security Operations
Ranking in Risk-Based Vulnerability Management
16th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
24
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (10th)
Wiz
Ranking in Risk-Based Vulnerability Management
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Vulnerability Management (1st), Container Security (1st), Cloud Workload Protection Platforms (CWPP) (2nd), Cloud Security Posture Management (CSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (1st), Data Security Posture Management (DSPM) (1st), Compliance Management (1st), Cloud Security Remediation (1st), Application Security Posture Management (ASPM) (2nd), Cloud Detection and Response (CDR) (1st), Continuous Threat Exposure Management (CTEM) (1st), AI Security (3rd)
 

Mindshare comparison

As of September 2026, in the Risk-Based Vulnerability Management category, the mindshare of ServiceNow Security Operations is 1.5%, up from 1.2% compared to the previous year. The mindshare of Wiz is 6.3%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Risk-Based Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Wiz6.3%
ServiceNow Security Operations1.5%
Other92.2%
Risk-Based Vulnerability Management
 

Featured Reviews

SH
Freelancer at a media company with 1,001-5,000 employees
Gaining unified control over vulnerabilities has improved governance but pricing and support need work
The market price is slightly high. The pricing should be a little lower because this is a SaaS-based product. Everyone using ServiceNow might be getting many modules, but the overall module cost becomes high with license consumption one by one. I personally see that if ServiceNow is to grow over the next decade, they need to work on the pricing part. Cheap providers are emerging, and in the age of AI, it is evident that the chatbot and the virtual agent features, which are prominent features of ServiceNow, could be completely compromised and replaced by people choosing other tools. If ServiceNow develops a strategy to lower the price and increase the customer base, it could help ServiceNow to grow for another decade. I encountered one issue in ServiceNow Security Operations. The different tools, for example, Tenable and TVM, discovered vulnerabilities that had very limited information when imported. However, the same vulnerabilities from different sources, the TVM and Tenable, had shorter descriptions than what was present in the common vulnerabilities or CVE. If this depends on the implementer, such as Tenable or how other security operations implement them, the text was very limited. Customers were asking questions about why this was happening and if ServiceNow was working properly. The vulnerability information should be updated and the common text should be displayed every time, regardless of how many different tools are used for integration. The vulnerability database should be consistent when it comes to the description to avoid confusion for customers implementing it for the first time. This is an improvement that ServiceNow can make.
Peter Whelan - PeerSpot reviewer
CISO at a computer software company with 1,001-5,000 employees
Improved our security posture thanks to comprehensive visibility
I have contacted Wiz technical support frequently. The support is excellent. We contact via an in-application portal. We can see the support cases we personally open, and also the cases that other people have opened from our company. I appreciate that feature. Generally, support gets back to us within a few days with a good answer. There was one fellow in particular who has been knocking it out of the park. He is a great support person to deal with. We are happy with the support experience. If I were to put Wiz support on a scale from one to ten, I would give them a ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ServiceNow Security Operations collects data from various sources and presents it in a single, respectable format for assessment and action, providing a unified user experience where all work and fixes can be managed from one location."
"The product has a very simple UI, I like the look and feel, and I find it very easy to navigate."
"The solution is available over the cloud and is easy to manage."
"ServiceNow Security Operations provides significant control over vulnerabilities, allowing users to mark false alarms as false positives and ignore them, which is important because many vulnerabilities are not real but appear as such."
"ServiceNow Security Operations should be mandatory for any organization to maintain data."
"This product is a good value for the money."
"The most valuable aspect of working with ServiceNow is its meaningful and feature-rich product."
"These features are very seamless, and the workspace along with the unified view of the entire application is something that is very impressive."
"Wiz stands out for its strengths, particularly in agentless scanning and graph-based risk prioritization, in addition to its comprehensive CNAPP capabilities and multi-cloud coverage."
"Wiz has helped me consolidate some tools, as it is not just doing the job of the security tool alone, and we do not need to invest in multiple tools because all aspects such as infrastructure, application, vulnerabilities, and the regular security scoring patterns are in-built into Wiz along with the inventory manager."
"The automation roles are essential because we ultimately want to do less work and automate more. The dashboards are easy to read and visually pleasing. You can understand things quickly, which makes it easy for our other teams. The network and infrastructure teams don't know as much about security as we do, so it helps to have a tool that's accessible and nice to look at."
"Wiz distinguished itself immediately in the PoC, surfacing important issues that were entirely missed by both the products we were already using and other CNAPP's that we tested."
"Overall, I believe Wiz is doing a great job, simplifying many aspects for security professionals and enterprises."
"I would definitely recommend Wiz Code to boost development and productivity because I have seen significant positive improvements since I started using it."
"Wiz offers greater visibility and more in-depth findings in terms of configuration, misconfiguration, and vulnerabilities."
"Wiz Code offers minimum false positive vulnerabilities, which is the best feature and meets expectations for the tool."
 

Cons

"It would be ideal if there were already integrations available in ServiceNow with third-party tools."
"It's very slow. When you click a button or update a field, it takes forever to actually react."
"The initial setup is difficult."
"ServiceNow Security Operations is not specifically a vulnerability management or incident tool, but rather a data aggregator."
"Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time."
"Report generation within ServiceNow can take some time."
"An area for improvement I observed in ServiceNow Security Operations is the need to maintain correct CMDB data because if you're unable to do this, you can't perfectly maintain the vulnerability data. CMDB data in ServiceNow Security Operations needs to be accurate. As I've been working on ServiceNow Security Operations for only seven months, I still need more time to try all its modules before I can give recommendations regarding additional features I'd like to see in the solution."
"There is room for improvement in terms of developer support and documentation."
"I cannot recommend Wiz to others until I have a clear understanding of its full capacity and benefits."
"I have a big improvement in mind for Wiz Code, not a small improvement."
"From a technical perspective, Wiz is excellent, but the pricing is too expensive."
"As the tool is a good fit for small and medium-sized businesses, the solution should focus on making the product suitable for large-scale businesses."
"While Wiz provides excellent data and reports, sometimes the suggested fixes for vulnerabilities are not always accurate based on our code compatibility."
"Wiz Code has many features, and I think they could continue to enhance customization according to our requirements."
"We're looking at some of the data compliance stuff that they've got Jon offer. I know they're looking at container security, which we gonna be looking at next."
"I rate the accuracy and reliability as good, but not yet at a level where I trust it without validation."
 

Pricing and Cost Advice

"The product is more expensive than other solutions."
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"It is an expensive product."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
"This product is a good value for the money."
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"Wiz is a moderately priced solution, where it is neither cheap nor costly."
"The pricing is fair. Some of the more advanced features and functionalities and how the tiers are split can be somewhat confusing."
"The cost of the other solutions is comparable to Wiz."
"Based on the features and capabilities, the product pricing seems reasonable."
"If one is cheap and ten is expensive, I rate the tool's price as a five out of ten."
"The pricing seems pretty simple. We don't have to do a lot of calculations to figure out what the components are. They do it by enabling specific features, either basics or advanced, which makes it easy to select."
"The pricing is fair and comparable to their competitors. The cost seems to be going up, which is a concern. There are potential savings from consolidating tools, but we're uncertain how Wiz's pricing will change over time."
"I wish the pricing was more transparent."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Healthcare Company
6%
Comms Service Provider
6%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
9%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise17
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise48
 

Questions from the Community

What is your experience regarding pricing and costs for ServiceNow Security Operations?
In my opinion, the pricing is quite affordable considering the features, and I do not find it expensive. I would not call it cheap; rather, I am looking at it as a product owner.
What needs improvement with ServiceNow Security Operations?
I would like to see new features added, particularly regarding the incident upgrading part. For instance, if you have an instance and need to transfer it to a particular team, being able to show th...
What advice do you have for others considering ServiceNow Security Operations?
For someone looking to use ServiceNow Security Operations, I recommend that they read about the documentation and spend one or two hours familiarizing themselves with FortiGating, and that will be ...
What is your experience regarding pricing and costs for Wiz?
No involvement occurred with pricing, setup cost, and licensing for Wiz since it was a free proof of concept. Approximately 200 licenses were provided for the initiative, but pricing moving forward...
What needs improvement with Wiz?
While Checkmarx may perform better in some deep code scanning aspects, Wiz is considerably easier to use, has a better user interface, and offers a more compelling argument for its use. It is more ...
What is your primary use case for Wiz?
Wiz is being tested to compare against Checkmarx, examining scanning capabilities, native visibility, ease of deployment, and code-level analysis. The proof of concept has completed, and we had int...
 

Also Known As

No data available
Wiz Code, Wiz Defend
 

Overview

 

Sample Customers

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Wiz is the fastest growing software company ever - $100M ARR in 18 months: Wiz becomes the fastest-growing software company ever | Wiz Blog  Discover why companies, including Salesforce, Morgan Stanley, Fox, and Bridgewater choose Wiz as their cloud security partner. Read their success stories here: Customers | Wiz
Find out what your peers are saying about Qualys, Wiz, Horizon3.ai and others in Risk-Based Vulnerability Management. Updated: September 2026.
914,262 professionals have used our research since 2012.