Try our new research platform with insights from 80,000+ expert users

ServiceNow Security Operations vs The NodeZero Platform by Horizon3.ai comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Vulnerability Management (18th), Continuous Threat Exposure Management (CTEM) (3rd)
ServiceNow Security Operations
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (7th), Risk-Based Vulnerability Management (11th)
The NodeZero Platform by Ho...
Average Rating
9.0
Reviews Sentiment
5.7
Number of Reviews
11
Ranking in other categories
Vulnerability Management (9th), Advanced Threat Protection (ATP) (13th), Penetration Testing Services (1st), Breach and Attack Simulation (BAS) (2nd), Risk-Based Vulnerability Management (5th)
 

Featured Reviews

Reviewer6233 - PeerSpot reviewer
Works at a healthcare company with 10,001+ employees
Has become an indispensable tool in our cybersecurity arsenal
While Zafran Security is already a powerful tool, there are areas where it could be further improved to provide even greater value. One key area for enhancement is the searching capabilities within its vulnerabilities module. By incorporating the ability to create Boolean searches, users would gain the ability to apply more complex filters and customize their search criteria. This would greatly enhance the precision and efficiency with which security teams can identify and prioritize vulnerabilities. Having such tailored search capabilities would save time and resources by narrowing down vast lists of vulnerabilities to those that meet specific parameters relevant to our unique risk environment. Additionally, integrating more robust reporting and visualization tools would be advantageous. Enhanced dashboards that offer customizable visual representations of risk configurations and threat landscapes would facilitate better communication with stakeholders, making it easier to explain vulnerabilities and the rationale behind certain security measures. This would also aid in demonstrating the improvements and value derived from existing security investments to leadership and non-technical team members.
KK
Associate Vice President at Wissen infotech
Effectively manages vulnerabilities and reduces false positives
ServiceNow Security Operations provides significant control over vulnerabilities, allowing users to mark false alarms as false positives and ignore them, which is important because many vulnerabilities are not real but appear as such. There are many aspects that we could handle. For certain vulnerabilities, remediation requires spending extra on hardware or OS upgrades, or purchasing new versions, which implies a cost. For that reason, we can take an exception for a couple of months or days, and once that exception expires, that vulnerability automatically reappears. These features help us ensure that everything is under control, and when we discuss vulnerabilities, we can consolidate them into one central category, which means working on one vulnerability automatically resolves the rest, making it efficient with the features provided.
SH
Chief Information Officer at a construction company with 1,001-5,000 employees
Has unified our IT teams by providing clear visibility into network vulnerabilities and accelerated remediation with real-world attack testing
One of the things that we've shared with Horizon is just the reporting. They've made a lot of changes over time, but when examining computers, most average normal people don't look at a computer and identify it as 114.82.117.180. They identify it as 'the printer for accounting.' When many of the reports give the very detailed technical IP address or serial number, that's really not helpful for anyone other than the person, the hands-on person that's trying to remediate it. All the managers, all the leaders, having information in that format isn't helpful. Being able to have information about what those devices are would be very helpful. There's a technical reason they can't just have an easy button because some people have really complicated networks. When examining things for the average company, the average executive, that 114 number, there's only one of those. But if examining an AT&T or a Walmart, it isn't unique. They haven't solved that problem. But for the 90% of companies, being able to have just a human readable name for all devices on your network in all of the reports all of the time would be the most beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zafran has become an indispensable tool in our cybersecurity arsenal."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"With Zafran Security, it integrates with your security controls, allowing you to take that risk score and reduce it based on the controls in place or increase the risk based on different factors, such as if the issue is internet reachable or if there's an exploit in the wild."
"Zafran is an excellent tool."
"We saw benefits from Zafran Security almost immediately after deploying it."
"​Integration to other security tools allows for a consolidated view of all vulnerabilities, incidents, etc. for all sorts of leverage in a single platform to assess governance risk and compliance as well as an enhanced, enriched intelligence.​"
"What I found most valuable in ServiceNow Security Operations is that it's very useful for any incoming vulnerability. For example, if my team finds any vulnerability on servers such as the CA and CMDB integrated with ServiceNow Security Operations, my team can make some changes. My team can map the vulnerabilities found on the CA server, make the changes required, and resolve the vulnerabilities before the system is attacked. You can avoid vulnerability attacks through ServiceNow Security Operations, so this is the best feature of the solution. ServiceNow Security Operations is beneficial mainly for vulnerability response and engagement purposes."
"I will recommend it to others as it is an enterprise application used by large companies for ticketing purposes."
"The solution is available over the cloud and is easy to manage."
"The product's most valuable features include the no-code capability for workflows and flow design, which makes it user-friendly, and the ability to perform advanced configurations."
"It has helped optimize security costs by consolidating multiple tools into one platform."
"ServiceNow Security Operations also takes care of GRC, governance, risk and compliance, enabling it to provide risk assessment."
"Reduces time to closure and closure metrics for vulnerabilities."
"Penetration testing and scans are useful features."
"The NodeZero Platform is amazing; what I love most about it is that it's automated and comparable to the manual pen testing we did with a third-party company, but with the added benefit of unlimited retesting to validate fixes."
"I rate the stability of the NodeZero Platform a ten out of ten."
"Honestly, it's one of the most transformational technologies we've implemented in our company."
"We experienced a threat that could have severely crippled us, but we were able to shut it down before it escalated, thanks to internal vulnerability testing and addressing critical vulnerabilities using their tool."
"For us, The NodeZero Platform is literally the single best security solution we have because the way that it works is we're able to scan every part of our network, both internally and externally, and then get completely actionable feedback that doesn't matter if it's for an application developer or a network admin."
"Overall, I'd rate NodeZero at nine to 9.5 out of ten."
"My favorite feature about The NodeZero Platform is that it's autonomous, and it truly delivers on that promise—it can be set and forgotten while it performs its tasks, and it does exactly what it claims to do."
 

Cons

"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"The threat intelligence module needs a better dashboard."
"Report generation within ServiceNow can take some time."
"It doesn't interact with things very well."
"The product is called SecOps, but it is not security operations in terms of SIEM solutions."
"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."
"In future releases, I would like to add a follow-up and reminder feature. For the tickets in our queue, we could set reminders. This would help us prioritize older tickets before moving on to new ones."
"The dashboard and playbook creation will need to improve"
"Report generation within ServiceNow can take some time. Additionally, there are occasional issues when raising a ticket, which can also consume time."
"The reports are quite useless."
"I encountered challenges with patch management, as we struggled to test and implement patches due to time constraints. This led to our patch management process being ineffective."
"One of the areas where improvement is needed is in the visibility and reporting for large enterprises."
"The only issue we’ve encountered is that sometimes the scans take a long time to complete."
"Sometimes even their support doesn't know why we're seeing certain issues."
"I think The NodeZero Platform could improve by leveraging GPUs for password cracking, which would be pretty good."
"The speed of the scans takes some time, but in my opinion, it is not surprising for what it is doing."
"The areas for improvement for The NodeZero Platform involve integration and automation. It would be beneficial if it could integrate directly with vulnerability management tools that would allow the platform to automatically import data, identify vulnerable systems, and test targets immediately, potentially even enabling automated feedback loops for rescanning since the process is currently manual."
 

Pricing and Cost Advice

Information not available
"If you're going to implement it on your own, there would be internal costs. If you're going to implement it through a contractor or consultant, you have to pay for that."
"It is an expensive product."
"The solution is more expensive than BMC Remedy, the other ITSM tool available in the market."
"The product is more expensive than other solutions."
"This product is a good value for the money."
"Compared to competitor tools, ServiceNow Security Operations is more affordable"
Information not available
report
Use our free recommendation engine to learn which Risk-Based Vulnerability Management solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Computer Software Company
8%
Outsourcing Company
6%
Financial Services Firm
17%
Manufacturing Company
14%
Computer Software Company
7%
Government
5%
Computer Software Company
9%
Educational Organization
9%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise15
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What needs improvement with ServiceNow Security Operations?
ServiceNow Security Operations is not specifically a vulnerability management or incident tool, but rather a data agg...
What advice do you have for others considering ServiceNow Security Operations?
Initially, acquire basic knowledge about the system and understand how ServiceNow Security Operations operates with o...
What do you like most about Horizon3.ai?
Penetration testing and scans are useful features.
What needs improvement with Horizon3.ai?
I think The NodeZero Platform could improve by leveraging GPUs for password cracking, which would be pretty good.
What is your primary use case for Horizon3.ai?
We use The NodeZero Platform for control validation and we are also looking for the likelihood of vulnerabilities.
 

Also Known As

No data available
No data available
Horizon3.ai
 

Overview

 

Sample Customers

Information Not Available
DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Government agencies, Defense Industrial Base organizations, and enterprises in regulated industries such as finance, healthcare, manufacturing, and criticalinfrastructure rely on NodeZero to meet rigorous security and compliance requirements with continuous, scheduled, and on-demand testing.
Find out what your peers are saying about ServiceNow Security Operations vs. The NodeZero Platform by Horizon3.ai and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.