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SecureAuth Identity Platform vs Symantec Zero Trust Network Access (ZTNA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
163
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (2nd), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
SecureAuth Identity Platform
Ranking in Access Management
25th
Average Rating
5.6
Reviews Sentiment
5.6
Number of Reviews
2
Ranking in other categories
User Provisioning Software (17th), Identity Management (IM) (28th), Customer Identity and Access Management (CIAM) (16th)
Symantec Zero Trust Network...
Ranking in Access Management
32nd
Average Rating
0.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
ZTNA as a Service (22nd), ZTNA (27th)
 

Mindshare comparison

As of November 2026, in the Access Management category, the mindshare of Cisco Duo is 3.1%, down from 3.3% compared to the previous year. The mindshare of SecureAuth Identity Platform is 2.1%, up from 1.3% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 1.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.1%
SecureAuth Identity Platform2.1%
Symantec Zero Trust Network Access (ZTNA)1.7%
Other93.1%
Access Management
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
it_user710517 - PeerSpot reviewer
Identity and Access Engineer at a tech services company with 1,001-5,000 employees
Valuable features include access request and certification. Application integration, reporting, and certification could be improved.
Valuable features include access request, certification, and password management Provide centralised identity-access management Application integration, reporting, and certification could be improved More than three years The product is only as good as the data you use Moving from v7.x to v8.x…
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Restricts access to applications but improvement is needed in integrations
Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect is the authentication and the SSO."
"I feel that I am using a good product that not only secures my accounts but also will not be a headache to use."
"Cisco Duo is so integral to our core operations that we cannot perform any task without it."
"The biggest benefit of Cisco Duo for my customers is the license because they count licenses for the user—one user can use many applications integrated with Cisco Duo."
"Cisco Duo just works; that is the best feature."
"Cisco Duo scales very well with the growing needs of my company; during COVID, when we had a higher number of users, there were no problems at all."
"It has definitely made our company more secure."
"It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work."
"For v8.4, you can work easily if you stick to OOTB, however, should you require customization, then the tool is very flexible using SQL/VB knowledge to extend."
"The self-service functionality for password/access management reduced our need for manual intervention."
"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."
 

Cons

"We had a lot of trouble configuring the password reset function, and as a result we now have a second channel that bypasses Duo to allow users to reset their password."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"Cisco Duo is generally easy to use, but there are a few areas where it could be improved."
"With Cisco Duo, you have to do that, and customers complain about that process. At some point, you need to be technically savvy to understand how to use Cisco Duo."
"The only thing I would say that may lead to a more negative experience would be allowing the engineers to help the customers whether it is a twenty-minute call or a four-hour call."
"If you want easier management, Duo wouldn't meet that need."
"For the back-end, there could be a few more security features applied."
"The price of Cisco Duo could be better."
"Moving from v7.x to v8.x is not easy. You need Courion expertise and skills to upgrade and migrate the data."
"Stability was a constant concern. The application was plagued with memory leak issues from initial installation and through multiple major/minor version upgrades."
"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."
 

Pricing and Cost Advice

"I haven't seen any information on the pricing in four years, so I can't comment on that."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"The pricing was a lot more than what we were paying for our previous solution."
"I rate the product pricing a seven out of ten."
"It falls in line with everything else."
"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"Its price is reasonable. It is not highly expensive."
"Duo Security's pricing is good, fair, and very comparable to today's market."
Information not available
"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
17%
Construction Company
11%
Outsourcing Company
11%
Comms Service Provider
10%
Construction Company
14%
Outsourcing Company
13%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise82
No data available
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
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Also Known As

Duo Security
SecureAuth Identity Governance, Core Access Assurance Suite, Courion Access Assurance Suite
Symantec Secure Access Cloud, Luminate.io, Luminate
 

Overview

 

Sample Customers

Information Not Available
Alegent Health, Associated Materials, Brookdale Senior Living, NV Energy, Woodforest Bank, Wellspan Health
NEX, AIG, Fiverr, Upwork
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Access Management. Updated: October 2026.
920,939 professionals have used our research since 2012.