ScienceLogic and vRealize Network Insight compete in the network monitoring category. ScienceLogic has the upper hand in customization and extensive features, while vRealize Network Insight stands out for its user-friendly interface and visualization capabilities.
Features: ScienceLogic offers robust customization with granular permissions, multi-tenancy, and powerful integration capabilities. It provides a wide range of monitoring options and built-in automation for fault reduction. vRealize Network Insight is noted for its excellent visualization of network flows, ability to track virtual spaces, and user-friendly network monitoring interface.
Room for Improvement: ScienceLogic users see areas for improvement in reporting, user interface, SNMP trap processing, and application monitoring. Documentation and API support are also noted as needing enhancement. vRealize Network Insight is suggested to improve by enhancing compatibility with third-party vendors, offering more granular micro-segmentation rules, and improving application visibility and configuration ease.
Ease of Deployment and Customer Service: Both ScienceLogic and vRealize Network Insight can be deployed on-premises, with ScienceLogic also supporting cloud environments. ScienceLogic's customer service is praised for being responsive and knowledgeable, often surpassing expectations. vRealize Network Insight provides excellent technical support, though improvements in customer interaction and technical expertise are suggested.
Pricing and ROI: ScienceLogic's tiered pricing is based on device number and tier, with costs rising with expanded capabilities. It is considered expensive but justified by features and ROI through proactive issue resolution. vRealize Network Insight is deemed suitable for larger enterprises and noted for high costs tied to VMware products. Both solutions are seen as costly yet valuable with a satisfactory ROI.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
The CMDB update and the automatic CMDB update are valuable.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.
Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.
What are ScienceLogic's most important features?ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.
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