SAP Intelligent RPA vs Tungsten TotalAgility comparison

SAP and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. SAP is ranked #16 with an average rating of 7.0, while Tungsten Automation is ranked #25 with an average rating of 7.0. SAP holds a 2.1% mindshare in RPA, compared to Tungsten Automation’s 1.0% mindshare. Additionally, 87% of SAP users are willing to recommend the solution, compared to 90% of Tungsten Automation users who would recommend it.

SAP Intelligent RPA

Read 8 SAP Intelligent RPA reviews

1,616 Views
1,584 Comparison Views

87% willing to recommend

Tungsten TotalAgility

Read 23 Tungsten TotalAgility reviews

2,552 Views
944 Comparison Views

90% willing to recommend

SAP Intelligent RPA

Tungsten TotalAgility

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SAP Intelligent RPA and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SAP Intelligent RPA vs. Tungsten TotalAgility Report (Updated: March 2026).

Buyer's Guide

SAP Intelligent RPA vs. Tungsten TotalAgility

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Intelligent RPA

Ranking in Robotic Process Automation (RPA)

16th

Average Rating

7.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Tungsten TotalAgility

Ranking in Robotic Process Automation (RPA)

25th

Average Rating

8.2

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

Intelligent Document Processing (IDP) (5th), Business Orchestration and Automation Technologies (25th)

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of SAP Intelligent RPA is 2.1%, up from 1.7% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
SAP Intelligent RPA	2.1%
Tungsten TotalAgility	1.0%
Other	96.9%

Robotic Process Automation (RPA)

Featured Reviews

SantoshSundar

RPA Technical Solution Lead at Infomentum

Helps automate processes but needs to offer different licensing models to users

Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

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Ross Macadam

Director at iicon ltd

Has faced challenges adapting to evolving capture methods and competitive integrations

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Contextor is a good solution for a Citrix environment."

"Scalability is fine. It is pretty nice."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"SAP Contextor has improved our organization by giving us better operational efficiency."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"It is a stable solution...It is a scalable solution."

"The initial setup of SAP Contextor is easy."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

More SAP Intelligent RPA pros

"The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR."

"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."

"The tool is low code which saves you from a developer."

"Now it has an OCR, optical character recognition, engine where it can extract data from the document."

"Kofax is very easy to use, UI-friendly and allows easy data extraction."

"I think Kofax is a good product, and I would definitely recommend it to anyone looking for document extraction or classification, or data extraction from structured and unstructured documents."

"We have seen a significant cost reduction by passing many manual interventions that were required to identify and extract data from different tax forms, and we have also increased our throughput and accuracy."

"Kofax TotalAgility is a great design tool for reading handwritten invoices."

More Tungsten TotalAgility pros

Cons

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"The support is expensive."

"SAP Contextor could improve by automating some processes."

More SAP Intelligent RPA cons

"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."

"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."

"Customer service was very poor."

"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."

"APM observability is something that doesn't exist in TotalAgility."

"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things."

"Sometimes there isn't enough accuracy when it comes to extracts."

"There needs to be more accessible certification and better pricing for Kofax TotalAgility."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"The pricing is not that expensive. It is manageable."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"Kofax TotalAgility is very expensive."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"The price of this solution is less than some of the competition."

"It is slightly more expensive than other tools."

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Construction Company

Computer Software Company

Financial Services Firm

16%

Insurance Company

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	13

Questions from the Community

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...

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What is your primary use case for SAP Contextor?

The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to the SAP instances, their SAP instances give us what processes, where the bottlen...

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What advice do you have for others considering SAP Contextor?

Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market leaders. UiPath is much better, but SAP is not very far behind. For SAP Intelli...

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What needs improvement with Kofax TotalAgility?

See all answers

What is your primary use case for Kofax TotalAgility?

I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...

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What advice do you have for others considering Kofax TotalAgility?

I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this solution is 7 out of 10. The difficulty they face in the marketplace is that hist...

See all answers

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Compared 7% of the time

Jacada Intelligent Agent Engagement vs SAP Intelligent RPA

Compared 6% of the time

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Compared 10% of the time

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ABBYY Vantage vs Tungsten TotalAgility

Compared 10% of the time

OpenText Capture vs Tungsten TotalAgility

Compared 6% of the time

Tungsten RPA vs Tungsten TotalAgility

Compared 4% of the time

More Tungsten TotalAgility Competitors

Product Reports

Buyer's Guide

SAP Intelligent RPA

March 2026

Download SAP Intelligent RPA product report

Buyer's Guide

Tungsten TotalAgility

March 2026

Download Tungsten TotalAgility product report

Also Known As

SAP Contextor, Contextor

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Overview

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

Tungsten Automation

Sample Customers

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

SAP Intelligent RPA vs. Tungsten TotalAgility

March 2026

Free Report: SAP Intelligent RPA vs. Tungsten TotalAgility

Find out what your peers are saying about SAP Intelligent RPA vs. Tungsten TotalAgility and other solutions. Updated: March 2026.

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