We performed a comparison between SAP HCM, UKG, and Workday based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration."All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"Customers can create custom infotypes to store any custom data points."
"They provide the most stable and powerful technology in the areas of human resources, information systems, and ERP."
"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features."
"It is a pretty stable solution."
"I think HCM was the most stable for me...It is a very scalable product."
"We've found that the solution has the capability to scale."
"SAP HCM has a good performance."
"It is much easier to use and the customer service is better than our previous solution."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The solution's UI is good. Also, it is very easy to use."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"This product is leaps and bounds above the competition. Part of the reason is that it is built with modern technology. It has no legacy coding in it at all."
"It's intuitive, a very usable tool and it's easy to find the data you're looking for."
"I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out."
"We have fewer systems, less manual data entry, and less processing."
"The solution is extremely stable."
"The solution is stable."
"The most valuable features of the solution are the usability, learning, and compliance tools."
"Workday is easy to use. Timesheet and resource management are also easy."
"Its reporting feature could have customization options."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"It would be nice if the solution migrated to S/4HANA."
"The product's license is very expensive."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"There are already success factors for the cloud solution which cannot be integrated into S/4 HANA."
"The product's learning and development features could be better, including new exclusive LMS tools."
"System usability is a challenge."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"UKG could be a little more flexible in some areas."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The implementation could have gone a little smoother."
"This solution could be made easier to use by continuing to release new improvements."
"They don't offer any backend database access. This is one limitation that I found in this product. Workday hasn't opened up about what kind of database they are into, which can make it easy for the technical team to emulate issues. It would be good if they can offer backend access to the technical team. It would be helpful if they can also provide a Troubleshooting Guide that we can use to troubleshoot issues. When we have an issue, there are very limited resources to refer to."
"For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern."
"In a future release we could like to have access to asset, supply and treasury management functionalities."
"The solution needs to be updated with generative UI."
"My opinion is that this solution can improve the overall integrations and add more automation. I think anything that could be on a self-serve basis would work quite well."
"Workday could improve by adding other features, such as messaging to candidates and other recruiting capabilities that other new-age solutions have."