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SAP Business Data Cloud vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.3
Users observed ROI from SAP Business Data Cloud via cost savings, efficiency, and faster returns, especially in specific industries.
Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
We have saved a lot on the number of employees, and implementation time for the projects has reduced significantly since we started using the standard features of SAP Business Data Cloud.
Principal Architect at a tech consulting company with 501-1,000 employees
Once the content is available, then it is a faster go-live with lesser cost in implementation, and that would give an ROI.
Director & Co Owner at INFRABEAT TECHNOLOGIES PVT LTD
It will definitely reduce the need for more staff to handle this technology.
SAP BDC Consultant at a tech vendor with 10,001+ employees
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
Consultant 2 at Protiviti
 

Customer Service

Sentiment score
6.1
SAP Business Data Cloud support has mixed reviews, praised for responsiveness but criticized for delays and complex case handling.
Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
I would give the technical support for SAP Business Data Cloud a 10 out of 10.
Business Data Lead (Egypt And North Africa) at Reckitt Benckiser
On a scale from 0 to 10, I would rate their support 10 out of 10.
Manager at Syntegon
The technical support is a very well-organized service, with a lot of tools for me as a consultant and for the end user on how to contact SAP support and get issues solved.
Competence Leader - BI at Sabris CZ s.r.o.
Technical support for Software AG ARIS Process Mining is good.
Consultant 2 at Protiviti
 

Scalability Issues

Sentiment score
7.0
SAP Business Data Cloud is scalable, integrates well with systems, and efficiently supports enterprise data and reporting needs.
Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
The scalability of SAP Business Data Cloud has been strong, as it has handled growth in data volume, user demand, and reporting requirements without significant performance issues.
Technique at Digitaltrack
It meets the needs of organizations requiring cloud-native architecture, support for large-scale SAP and non-SAP integrations, elastic compute and storage capabilities, and enterprise-grade governance.
Firmware Developer at a tech vendor with 10,001+ employees
SAP Analytics Cloud can be used by a small company, and it can be used by a large corporate.
Competence Leader - BI at Sabris CZ s.r.o.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
Consultant 2 at Protiviti
 

Stability Issues

Sentiment score
7.5
SAP Business Data Cloud is highly rated for reliability, though occasional downtime occurs during updates or with large datasets.
Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
You have a chance to test it on your test tenant in small increments, so it should not break your productive reports and productive environment.
Competence Leader - BI at Sabris CZ s.r.o.
It has been reliable for reporting, analytics, and data integration activities.
network security engineer at digital track solutions pvt ltd
This really allowed virtual access to data, which means there was no heavy replication of data involved, greatly improving performance.
Associate Manager at a tech vendor with 10,001+ employees
It happens sometimes that the server is down, and if the server is not working, you cannot work.
Consultant 2 at Protiviti
 

Room For Improvement

SAP Business Data Cloud requires improvements in cost, integration, performance, AI capabilities, and user onboarding for broader adoption.
Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
On the other hand, it is perfectly fitting to the SAP environment, with seamless integration to all SAP modules, not only ERP but also SuccessFactors and other tools from the SAP family.
Competence Leader - BI at Sabris CZ s.r.o.
If SAP can come up with innovative options to reduce licensing costs, many customers would incline toward SAP Business Data Cloud.
Principal Architect at a tech consulting company with 501-1,000 employees
If I compare the cost with SAP competitors, I find that when creating an enterprise data lake, if I don't use SAP Business Data Cloud and make it directly in the hyperscalers, it is pretty much cheaper than doing the same in SAP Business Data Cloud.
Director & Co Owner at INFRABEAT TECHNOLOGIES PVT LTD
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
Consultant 2 at Protiviti
 

Setup Cost

SAP Business Data Cloud is valued for integration but criticized for high costs and lack of pricing transparency.
ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
If I compare the cost with SAP competitors, I find that when creating an enterprise data lake, if I don't use SAP Business Data Cloud and make it directly in the hyperscalers, it is pretty much cheaper than doing the same in SAP Business Data Cloud.
Director & Co Owner at INFRABEAT TECHNOLOGIES PVT LTD
From a planning license perspective, SAC on that side is very expensive if you need developer features.
Director Of Analytics at a outsourcing company with 501-1,000 employees
SAP Business Data Cloud is at a disadvantage when compared to tools like Talend or Informatica, which are cheaper and more capable.
Manager at a tech vendor with 10,001+ employees
 

Valuable Features

SAP Business Data Cloud offers user-friendly analytics, AI integration, real-time reporting, and zero-copy data sharing for efficient management.
Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
For SuccessFactors and S/4HANA Cloud, there are pre-built reports available which are commonly used by customers.
Project Manager at a tech services company with 51-200 employees
SAP Business Data Cloud has positively impacted my organization by federating SAP data, which is now available for all to use.
Associate director, SAP technical at a outsourcing company with 1,001-5,000 employees
The main standout feature is BDC Connect, as it is very useful for sharing data without replicating to third-party tools such as Enterprise Databricks, Snowflake or even in the near future, Google BigQuery as well as Microsoft Fabric.
Principal Architect at a tech consulting company with 501-1,000 employees
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
Consultant 2 at Protiviti
 

Categories and Ranking

SAP Business Data Cloud
Ranking in Business Performance Management
2nd
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
121
Ranking in other categories
Data Integration (6th), BI (Business Intelligence) Tools (3rd), Cloud Analytics (2nd), Predictive Analytics (2nd), Data Governance (4th), Cloud Data Warehouse (5th)
Software AG ARIS Process Mi...
Ranking in Business Performance Management
14th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Process Mining (8th)
 

Mindshare comparison

As of August 2026, in the Business Performance Management category, the mindshare of SAP Business Data Cloud is 2.8%, down from 6.5% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 2.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management Mindshare Distribution
ProductMindshare (%)
SAP Business Data Cloud2.8%
Software AG ARIS Process Mining2.4%
Other94.8%
Business Performance Management
 

Featured Reviews

Pavlina Pankova - PeerSpot reviewer
Competence Leader - BI at Sabris CZ s.r.o.
Brings reporting, planning, and prediction together in one seamless workflow
I think the areas of SAP Analytics Cloud that could be improved or enhanced are mentioned by users or companies, and they would definitely mention the price in terms of planning licensing. From a consulting point of view, I don't see any major weaknesses. It is reasonably well-developed, and the perfect strength is that innovations are coming on a quarterly basis. It is slightly behind other tools in terms of the number of graphical outputs. Some tools have it faster, but every increment of innovations contains new features. On the other hand, it is perfectly fitting to the SAP environment, with seamless integration to all SAP modules, not only ERP but also SuccessFactors and other tools from the SAP family, for example, integrated business planning for the production planning. This is really a highlight compared to other tools.
Nupur Wadhwa - PeerSpot reviewer
Consultant 2 at Protiviti
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Media Company
15%
Manufacturing Company
11%
Outsourcing Company
10%
Construction Company
8%
Outsourcing Company
14%
Construction Company
10%
Energy/Utilities Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise77
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

Which would you choose - Tableau or SAP Analytics Cloud?
Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use. This relatively short amount of time can make all the difference for companies ...
What is your experience regarding pricing and costs for SAP Analytics Cloud?
I normally do not deal with the commercials, so I am not aware of the pricing part of it.
What needs improvement with SAP Analytics Cloud?
I think the areas of SAP Analytics Cloud that could be improved or enhanced are mentioned by users or companies, and they would definitely mention the price in terms of planning licensing. From a c...
What is your primary use case for Software AG ARIS Process Mining?
I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...
What advice do you have for others considering Software AG ARIS Process Mining?
I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...
What needs improvement with Software AG ARIS Process Mining?
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. ...
 

Also Known As

SAP Analytics Cloud, SAP Digital Boardroom, SAP Analytics Hub
ARIS Process Performance Manager
 

Overview

 

Sample Customers

Ericsson, Vodafone, Google, Team Liquid, Ryder Cup, Accenture
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about SAP Business Data Cloud vs. Software AG ARIS Process Mining and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.