We performed a comparison between Samanage and Vision Helpdesk based on real PeerSpot user reviews.
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Samanage is ranked 25th in Help Desk Software with 3 reviews while Vision Helpdesk is ranked 38th in Help Desk Software. Samanage is rated 7.6, while Vision Helpdesk is rated 10.0. The top reviewer of Samanage writes "Detects incidents quickly, improves our SLA performance and solves issues faster". On the other hand, the top reviewer of Vision Helpdesk writes "The multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us". Samanage is most compared with ServiceNow, SolarWinds Service Desk and Freshservice, whereas Vision Helpdesk is most compared with BeyondTrust Remote Support and ServiceNow.
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