Camunda vs Salesforce Sales Cloud comparison

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11,776 views|7,117 comparisons
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4,756 views|2,183 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Camunda and Salesforce Sales Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design.
To learn more, read our detailed Business Process Design Report (Updated: November 2023).
744,865 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The solution is good for data models.""We are using the BPMN engine of Camunda; we are not using the user interface. We are using just the engine, the back end of this. For us, it is working quite well."", Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner.""We have been able to save costs using this solution compared to the product we used before.""It's user friendly, much better than most tools I have seen.""I think that the positives of Camunda Platform are that our customers can start with the free version. I think it is the most important.""We can easily define and deploy business processes. Camunda provides the tools that allow business people to design business processes. We don't have to have developers for it. It is so easy to use that our business people can go into the tool and model their business processes. We get time to do other things than just designing business processes.""Provides an easy way to integrate with the architectural environment."

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"Salesforce is such a widespread software in terms of what it can do and its scope. Theoretically, you can run a whole company off of it. There are many valuable features, such as reporting and analytics. You can customize almost the whole environment is what appeals to so many companies the most.""The dashboards and dashboard customization are great.""This product is lightweight.""The development cost, maintenance cost, everything will be drastically reduced - unlike traditional infrastructure where we maintain everything on our own.""It is a one-stop shop for running anything related to sales. You can do a lot of things.""You can adapt Salesforce for all customer needs.""This is a stable product.""The reporting features are useful."

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"It lacks some preset features and configurations which would make it more plug-and-play for customers.""It is not difficult to change existing processes. The difficulty was in integration, for example, to call an external web API, and in the security capabilities, to use a vault for secrets. That was difficult.""The primary issue regarding the Camuto platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training.""Camunda Platform's customer support could be improved because their response is quite slow.""The documentation could use improvement.""In the future, I would like to see better transactional integrity.""I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas.""Camunda could be improved by making it easier to modify a process. You can program it to follow a process, but it is difficult to modify the process when the application is in use. It could also be improved by making it easier to use the visual platform without needing to be informed on that. Sometimes, we programmers haven't used it in the past, and it's a bit difficult to learn it."

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"The reporting formats could be better.""Applications that can help with migrating data over from the sandbox to production would make it easier because sometimes change sets can be bulky and they're not always as effective. This can be frustrating when you make a lot of changes and try to put those changes into production.""It does not include a professional accounting system, it is operations and it is CRM. It is not capable of accounting things.""I would love Salesforce to keep on committing and building out what they call flows. It's their point-and-click version of coding. You don't have to be a coder to create essentially what a developer would have to normally, which is a great feature, but it could still be improved upon.""There are also certain restrictions on the reports in terms of the number of records. Ideally, that should be removed.""Salesforce Sales Cloud is not as simple to use as Zoho. It requires some level of expertise before you can use it. However, you can easily learn how to use the solution as you go along.""I would like to see licensing fees reduced in the next release.""The solution is secure. However, they could always improve on security."

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Pricing and Cost Advice
  • "We have an annual subscription to this solution."
  • "Camunda has a free service as well as a commercial service. We are using the free service."
  • "We are using the open-source version, free of charge. We didn't bother with the enterprise features."
  • "Cheaper licensing and resources than competitors"
  • "The evaluation of my customers on pricing is that it is reasonable."
  • "We are using the community version. There is no licensing cost."
  • "The price of the solution is reasonable."
  • "I tried to get some information about buying the license for the solution, but I found it kind of hard to understand the business model."
  • More Camunda Pricing and Cost Advice →

  • "I have found Salesforce Sales Cloud to be expensive. However, it is the number one CRM solution in the world. It is worth the money."
  • "The main thing is it is costly. Salesforce it is not cheap, it's costly. Some of our customers say it is a costly solution. So, we have lost some sale opportunities regarding the high price. This is the main thing that we are facing. It is sales per user and the user price is about $150 per month, per user for the Enterprise Edition. The other edition is less than this, but it is costly. A company that has 70 or 80 users would pay more than $8,000 USD yearly because it is cloud based."
  • "My understanding is that Salesforce is a little bit expensive, but in terms of the efficiencies, automation, and visibility, I think it's definitely value for money."
  • "Implementation and add-ons may be additional costs."
  • "Being license based, the license varies by type. The pricing is considered average."
  • "It is alright for now because we ended up getting a discount off the base price. So, for now, it is okay. We may have to renegotiate when we get more users, and I don't know if the price would stay the same or increase. It has just a standard licensing fee. If you end up hiring a consultant for implementation, you will have to pay for the implementation. Other than that, there are no additional fees."
  • "I've seen the prices for Salesforce Sales Cloud, but I haven't been the one to handle the money. As someone who's only visually looked at the price, I would imagine it's on the pricier side, but they do have a ton of leverage, and seeing that everyone I've worked for has always been dedicated to continuing Salesforce. I've never worked for anyone who has threatened to leave. Everyone has accepted the pricing for what they offer."
  • "In terms of investment value and return of the investment, Salesforce right now is pretty good on the Western markets where the price of the employees is pretty high."
  • More Salesforce Sales Cloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You can… more »
    Top Answer:Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer:Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very… more »
    Top Answer:The product’s user interface could be better. There could be an option to change the price list without creating a new quote.
    Average Words per Review
    out of 140 in CRM
    Average Words per Review
    Also Known As
    Camunda BPM
    Sales Cloud, SFDC, Salesforce
    Learn More
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    Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. With Camunda, business users and developers collaborate using BPMN to model end-to-end processes and run sophisticated automation with the speed, scale, and resilience required to stay competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone design, orchestrate and improve business-critical processes with Camunda to accelerate digital transformation.

    Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

    Learn more about Camunda
    Learn more about Salesforce Sales Cloud
    Sample Customers
    24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
    Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips,, Business Stream, Remote Asset Management, Dialogue Group
    Top Industries
    Computer Software Company21%
    Financial Services Firm18%
    Comms Service Provider11%
    Financial Services Firm25%
    Computer Software Company13%
    Manufacturing Company6%
    Insurance Company6%
    Computer Software Company33%
    Financial Services Firm7%
    Comms Service Provider7%
    Marketing Services Firm5%
    Educational Organization68%
    Computer Software Company5%
    Financial Services Firm4%
    Manufacturing Company3%
    Company Size
    Small Business48%
    Midsize Enterprise19%
    Large Enterprise33%
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise69%
    Small Business47%
    Midsize Enterprise21%
    Large Enterprise32%
    Small Business8%
    Midsize Enterprise71%
    Large Enterprise22%
    Buyer's Guide
    Business Process Design
    November 2023
    Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design. Updated: November 2023.
    744,865 professionals have used our research since 2012.

    Camunda is ranked 2nd in Business Process Design with 25 reviews while Salesforce Sales Cloud is ranked 2nd in CRM with 46 reviews. Camunda is rated 8.0, while Salesforce Sales Cloud is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Has good flexibility but is slow to handle feature requests". Camunda is most compared with Apache Airflow, Pega BPM, Bizagi and Appian, whereas Salesforce Sales Cloud is most compared with Oracle E-Business Suite, SAP ERP, Microsoft Dynamics CRM, SAP CRM and IQVIA Orchestrated Customer Engagement.

    We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.