We performed a comparison between Camunda and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read."
"It is quite easy to build a simple process without any knowledge of programming."
"It is an absolutely stable solution."
"Camunda is a scalable product."
"Easy to use and easy to integrate into the products and applications we provide for our customers."
"Camunda Platform has a very good interface for workflow and business process design."
"The most valuable features are the management of internal processes, the ability to execute from design and the model for internal processes, the ability to make processes visible, and the ability to have information about the current state of each instance."
"It's user friendly, much better than most tools I have seen."
"The most valuable features of Salesforce Sales Cloud are code hub management and sale opportunity management."
"CRM solution that performs well. It's multifeatured, so you can use it for different activities such as managing opportunities, managing revenue, reviewing leads, etc."
"This product is lightweight."
"One of the most valuable features is the automation of Sales Cloud. It gives us the ability to easily—without the use of coding—create automation in order for us to do our work a lot more efficiently, whether it's notification reminders or certain automatic processes. There are a lot of things that Sales Cloud can do that, in my opinion, make everyone's jobs a whole lot easier and give them the visibility they need when they require it, when talking to customers and prospecting. It makes the account management process easier as well."
"Salesforce Sales Cloud is a stable solution."
"The most valuable features of Salesforce Sales Cloud are opportunity management and metric integration."
"The automation of Salesforce Sales Cloud makes the process very easier to focus on leads and converts them automatically to accounts, contacts, and opportunities."
"Salesforce helps up keep track of candidates."
"Without a proper frontend, the business cannot effectively use the platform."
"Initial setup can be quite complex."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"It lacks some preset features and configurations which would make it more plug-and-play for customers."
"When addressing a complex and extensive process, the domain it belongs to, be it banking, healthcare, or HR, requires widespread access."
"The user interface needs some polishing because it is too technical for end-users to use it."
"It would be helpful to have more readily available use cases on the internet. Camunda's documentation feels less comprehensive."
"If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI."
"An area for improvement would be the ease of configuration."
"Its licensing can be improved to accommodate small companies. They provide a certain number of licenses in a set or batch, and you have to buy the set. For example, if they have 20 licenses in a set, you have to get the whole set, even if you need just three licenses, which could be a barrier for small companies. There is no option to buy fewer licenses. So, small companies have to go for a smaller CRM, such as HubSpot."
"There could be an option to change the price list without creating a new quote."
"One area where the solution could improve is with handling feature requests."
"We have a very broad set of products at our company. The process to get that information accurately into the Sales Cloud system could use improvement. It shouldn't take weeks of time. The process of identifying products that are being sold for forecasting purposes and sales tracking purposes is too hard."
"The scalability could improve by a small amount."
"I need to do a lot of customization to implement an ERP solution for an energy and utilities client versus a BFS client. Salesforce should look at the common customizations each client wants and see how much of that can be standardized into industry-specific specific solutions. That would speed up implementation, so we don't need to go through the same steps a hundred times. Salesforce could do it once and put it out for the rest of the clients to use it."
"The solution is secure. However, they could always improve on security."
Camunda is ranked 2nd in Business Process Design with 69 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 94 reviews. Camunda is rated 8.2, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and Siebel CRM.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
