Find out what your peers are saying about Salesforce, Qualtrics, Genesys and others in Customer Experience Management.
| Product | Mindshare (%) |
|---|---|
| Sitecore Customer Engagement Platform | 1.3% |
| Retently | 0.8% |
| Other | 97.9% |
Retently is a customer feedback and satisfaction analysis platform that helps businesses measure and track customer loyalty, identify areas for improvement, and make data-driven decisions. Retently measures customer satisfaction, tracks the Net Promoter Score (NPS), and generates actionable insights, simplifying the process of gathering feedback. Its customizable survey templates, automated feedback collection, and integration with other tools make it a valuable tool for enhancing customer experience.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
