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Resistant AI Document vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Resistant AI Document
Ranking in Intelligent Document Processing (IDP)
13th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
1
Ranking in other categories
Document Automation Software (5th)
Tungsten TotalAgility
Ranking in Intelligent Document Processing (IDP)
5th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (20th), Business Orchestration and Automation Technologies (26th)
 

Mindshare comparison

As of November 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, up from 3.3% compared to the previous year. The mindshare of Resistant AI Document is 1.6%, up from 1.6% compared to the previous year. The mindshare of Tungsten TotalAgility is 4.4%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
Tungsten TotalAgility4.4%
Resistant AI Document1.6%
Other90.6%
Intelligent Document Processing (IDP)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
reviewer2857182 - PeerSpot reviewer
CEO, Founder
Advanced document forensics has strengthened fraud detection and has improved compliance reporting
Being long in the industry, they have accumulated many use cases on document fraud. From what they told me, there are more than 40 document frauds that they have identified and trained the AI on. In the Philippines, which is probably not updated when it comes to document fraud, knowing that there are so many gives them a sense of assurance. The banks I speak with do not have data scientists. Having all this AI trained on such a number of document frauds already puts them ahead of the fraudsters. Most of the banks here are currently exploring either developing from the ground up or acquiring a package. Resistant AI Document, given its track record with major financial institutions here and the number of document fraud cases it has, provided them with much more compliance with the anti-money laundering requirements they are pursuing. They have strengthened fraud detection and eliminated financial mules in their database. I believe they have improved in terms of strengthening fraud detection because of the patterns they see. There are still a lot of false positives, but it gives them much more accuracy in terms of detecting fraud. The Anti-Money Laundering Council in the Philippines requires reports on a more periodic basis, and in terms of compliance, they are now able to provide such reports on a quicker turnaround time.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Has faced challenges adapting to evolving capture methods and competitive integrations
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They can build an end-to-end solution with Automation Anywhere."
"Having no restriction for any single programming language is very useful."
"Document automation has been phenomenal."
"We can do automation for some complex issues."
"I really like the Automation Anywhere University website because it has a lot of good documents that you can read to learn about the solution."
"It is easy to learn and easy to deploy. That is the best part compared to the other RPA solutions available in the market. Automation Anywhere is easier than UiPath and Blue Prism."
"Automation Anywhere has led to faster growth in our organization."
"This solution is valuable because it can automate tasks which would otherwise be left for us to process manually."
"When we conducted testing on a proof of concept, the output was excellent."
"However, this solution is stable, and I have not seen any issues so far."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"We are currently processing over 60,000 invoices per month with no more than 25 individuals."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"Kofax TotalAgility helped us greatly in reducing manual work because comparing document content was done manually in the past, and now the comparison is completely done by the solution, and it's been a great help to our organization."
"It is user-friendly and has good documentation."
 

Cons

"They are already working on this: The boom of generative AI, the next-gen technologies, including advanced AI and ML technologies, are in the roadmap. I would like to see more and more AI integration and a bit more analytics. That would be great."
"The biggest challenge that I have with Automation Anywhere is the pace of upgrades that they do. We are not an IT company, we are a mining company. We are very conservative in doing our upgrades and moving from one platform to another. Upgrades are one of the challenges we are having with Automation Anywhere."
"AA has many features but the issue is with the loss of overhead on computing resources. For example, if the bot is encrypted, the bot should decrypt it first then act accordingly. If there are issues with the logic in the bot, there will be a lot of computer memory overload. There should be an additional feature for cloud functionality."
"Commands in Excel, Outlook, and Word automation are very limited and hence facing difficulties automating complex requirements for the above applications with V11 version."
"It would be nice to have the IQ Bots integrated with the Enterprise Edition without requiring extra licenses. That would be great."
"Sometimes, the files are getting corrupted and this causes us a lot of trouble."
"We had a major issue when it came to single sign-on. We couldn't get it working."
"While the ease of use for non-tech users is good, it could be improved."
"The pricing was relatively expensive for the Philippine market, but given that the bank is among the top three in the Philippines, it was acceptable to them."
"While the image, the field extraction, is really good in KTA, the OCR result is not so good."
"Kofax needs to improve the low-code or citizen developers rather than focusing on other cloud solutions for data extraction."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Lacks sufficient inbuilt features."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"User interface."
 

Pricing and Cost Advice

"We have seen a return of investment because it takes less time to market in our current process. I would estimate a times savings between 20 to 30 percent."
"The cost of Automation Anywhere is high in Turkey due to the weak economy."
"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."
"It saves me around $100,000 a year."
"Pricing is affordable and I would recommend beginning with the Starter Package."
"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""
"They recently launched a Community Edition, which is okay, but they should have done this a long time ago."
"Annually, we are paying almost one million reais."
Information not available
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It is slightly more expensive than other tools."
"Kofax TotalAgility is very expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The price of this solution is less than some of the competition."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
No data available
Outsourcing Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
No data available
By reviewers
Company SizeCount
Small Business8
Large Enterprise13
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Resistant AI Document?
The pricing was relatively expensive for the Philippine market, but given that the bank is among the top three in the...
What needs improvement with Resistant AI Document?
There is a bit of localization that could be considered, but I could not explain it well enough because it was develo...
What is your primary use case for Resistant AI Document?
Many online document submissions occur, and due to the prevalence of financial mules, financial institutions are very...
What needs improvement with Kofax TotalAgility?
It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...
What is your primary use case for Kofax TotalAgility?
I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...
What advice do you have for others considering Kofax TotalAgility?
I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Automation Anywhere, UiPath, ABBYY and others in Intelligent Document Processing (IDP). Updated: November 2026.
920,929 professionals have used our research since 2012.