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Relay Network vs SonicWall Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Relay Network
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Experience Management (89th)
SonicWall Email Security
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
Email Security (30th)
 

Mindshare comparison

Relay Network and SonicWall Email Security aren’t in the same category and serve different purposes. Relay Network is designed for Customer Experience Management and holds a mindshare of 0.6%, up 0.5% compared to last year.
SonicWall Email Security, on the other hand, focuses on Email Security, holds 0.6% mindshare, up 0.5% since last year.
Customer Experience Management Market Share Distribution
ProductMarket Share (%)
Relay Network0.6%
Genesys Cloud CX3.6%
Salesforce3.1%
Other92.7%
Customer Experience Management
Email Security Market Share Distribution
ProductMarket Share (%)
SonicWall Email Security0.6%
Microsoft Defender for Office 3659.1%
Proofpoint Email Protection8.1%
Other82.2%
Email Security
 

Featured Reviews

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Swapnil Kulkarni - PeerSpot reviewer
System Administrator at Ador Powertron Ltd.
Has consistently supported security needs for mid-sized teams with affordable deployment
I do not work with Cloud Secure Edge, CSE, or SMA apart from SonicWall NSA. I am not satisfied with phishing protection, as it falls completely under the email domain security. The customizable policy configuration does not help to tailor email security overall because our systems are not integrated with SonicWall Email Security. We are not using reporting and analytics because it requires completely different software. While all required features are available in SonicWall Email Security for SMBs and startups, we lack analytics features. They provide an option to purchase a complete separate product for analytics, but despite initially having purchased the paper license, due to technical limitations or changes, we cannot use that product. Now they require additional fees to access the analytics feature.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
10%
Computer Software Company
10%
Marketing Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

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What needs improvement with SonicWall Email Security?
Policy deployment could be time consuming and represents an area for improvement in SonicWall Email Security.
What is your primary use case for SonicWall Email Security?
SonicWall Email Security was used for security purposes, which aligns with the product's core function.
 

Also Known As

No data available
Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security
 

Overview

 

Sample Customers

Citizens Bank, Direct Energy, Independence Blue Cross, Travel Leaders
Star Kay White, Locala Community Partnerships
Find out what your peers are saying about Salesforce, Qualtrics, Genesys and others in Customer Experience Management. Updated: January 2026.
881,733 professionals have used our research since 2012.