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ReadyTalk vs Zoom Workplace Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.6%, up from 0.6% compared to the previous year. The mindshare of Zoom Workplace Business is 5.8%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business5.8%
ReadyTalk1.6%
Other92.6%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We host 4 webinars a month using Share tools and have reached on some occasions more than 500 participants just by one invitation being shared through social media."
"ReadyTalk is a great tool to bring large groups together to train or update pertinent information."
"ReadyTalk is a very user friendly tool."
"Chairperson controls are pretty user-friendly."
"They have a great deployment team."
"Customer Service: Excellent. Technical Support: Also excellent."
"Our webinar program was floundering, but after I started working with ReadyTalk, we have been able to increase the number of webinars, these webinars have successively attracted higher quality presenters and have become a real marketing tool for our association."
"Customer Service: Excellent. Have been able to help me determine when to use the operator assisted service and even demo-ed this experience for me in order to make more informed decision."
"The standout feature of Zoom is its excellent connectivity, offering high-quality audio and video. Additionally, its familiarity stems from being an early adopter in the field of online communication during the onset of epidemics. Previously, I had used a different system for video conferences in another company, which primarily relied on room-based conferences rather than peer-to-peer video conferencing. However, with the need to communicate directly with peers, Zoom emerged as the first and preferred choice for me. Overall, I consider it the top option and the primary tool I use. Additionally, the solution has all the functionality I need."
"A light application that has many features."
"The product quality is very good."
"The setup is rather simple and straightforward."
"We always make our meetings on Zoom because we believe that it is the best option."
"As a technical support guy, I think it's crucial to be able to connect with people remotely, and Zoom is simple to use because users can share the screen, talk, and walk me through the issue they are facing, even when they are not in the office or on the network."
"I would recommend Zoom to others because it's easy and serves its intended purpose well."
"Zoom has positively impacted my organization because it's essential for communication."
 

Cons

"Add animation capabilities!"
"Prices can always be dropped but overall these rates are competitive with other teleconferencing systems."
"The aesthetics are not great."
"Would love to have a calendar (much like Outlook offers) that included scheduled appointments."
"A few minor issues along the way."
"Supporting PPT animations and direct upload of recordings to YouTube would be great."
"You have to download a spreadsheet three times post-meeting if you want surveys, registration, attendance. Kind of tedious."
"I would love to see a lobby that attendees can wait in prior to starting the conference."
"The free version of Zoom could be improved and offer more functionality. We would also like to have whiteboard and drawing functionality."
"I think there are aspects that need to be developed. While I haven't identified specific areas for improvement yet, I believe it could add many new AI features, which is why I wouldn't give it 10 out of 10."
"When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see."
"The product could use some more automation."
"My only concern in Zoom is the stigma associated with being a Chinese product."
"Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful."
"Zoom could improve by being more user-friendly."
"The free version of Zoom only allows you to have a call session for approximately 45 minutes. This should be extended."
 

Pricing and Cost Advice

Information not available
"Zoom is licensed as a subscription model and it is available on a monthly or yearly basis."
"The pricing is reasonable."
"Zoom is free."
"There are paid and free personal accounts for Zoom."
"We use the free version of the product. We utilize it only three to four times a month."
"We generally have a strict budget so the pricing for Zoom is reasonable."
"We pay a yearly licensing fee."
"We have subscribed to a package for Zoom and it is a monthly payment."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Construction Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about ReadyTalk vs. Zoom Workplace Business and other solutions. Updated: November 2026.
920,574 professionals have used our research since 2012.