We performed a comparison between Ramco HCM and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The performance management system is really good."
"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"In general, the solution is very flexible and can be configured in multiple ways."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"SAP HCM has valuable features for analytics data management."
"The setup was straightforward."
"I like the talent, recruitment, and learning features the most."
"The technical support is quite good."
"It is a scalable solution. There are three administrators maintaining the solution: an HR person, a payroll person, and one backup."
"They have some interesting features in the learning space."
"The master data where most of the reports were run from was the most valuable. We were quite satisfied with this module."
"Customers can create custom infotypes to store any custom data points."
"The talent management and performance appraisal modules could use some improvement."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
"The mobile app and web page user experience could be more user friendly."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"The product itself sometimes feels inconsistent because it comes with bugs."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"The entire UI/UX of the solution can be improved drastically."
"The mobile app for this solution could be improved as it lacks many features."
"System usability is a challenge."
"Reports need to be added on the time management side."
"It needs a lot of end user training as it is not intuitive at all."
"The breadth of functionality offered by SAP HCM comes at a cost."
"It would be nice if the solution migrated to S/4HANA."
"Its reporting feature could have customization options."
"SAP HCM's long and tedious transactions can be improved."
"SAP HCM cannot integrate with other third-party applications. One of the drawbacks we encounter with SAP HCM, specifically in payroll management, is the limitation regarding changing payroll areas within the same month. For instance, if an employee transitions from staff to non-staff status during the month, we face difficulties because the system doesn't allow us to change the payroll."
Ramco HCM is ranked 12th in Benefits Administration with 12 reviews while SAP HCM is ranked 4th in Benefits Administration with 45 reviews. Ramco HCM is rated 7.0, while SAP HCM is rated 7.6. The top reviewer of Ramco HCM writes "It's so easy to use that a customer can easily understand the process with zero knowledge of the system". On the other hand, the top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". Ramco HCM is most compared with DarwinBox, SAP SuccessFactors, Workday and Oracle HCM Cloud, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and PeopleSoft. See our Ramco HCM vs. SAP HCM report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best Cloud HCM vendors.
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