"In general, the solution is very flexible and can be configured in multiple ways."
"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"The performance management system is really good."
"It simplifies everything for human capital management, and all users can do self-enrollment for leaves and those kinds of things. The employee self-service feature is quite a powerful feature for me. You can install it on your mobile phone or iPad and do your employee service activity there."
"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features."
"The technical support is quite good."
"The most valuable feature is Organizational Management (OM)."
"The most valuable feature is the Personnel Administration."
"They have some interesting features in the learning space."
"I like the talent, recruitment, and learning features the most."
"We've found that the solution has the capability to scale."
"The mobile app and web page user experience could be more user friendly."
"The product itself sometimes feels inconsistent because it comes with bugs."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point."
"The solution is rather expensive."
"This solution needs to be more configurable and user-friendly."
"I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."
"The extensibility of the integration could be improved."
"The speed of technical support can be improved."
"It would be nice if the solution migrated to S/4HANA."
Earn 20 points
Ramco HCM is ranked 8th in Benefits Administration with 3 reviews while SAP HCM is ranked 5th in Benefits Administration with 8 reviews. Ramco HCM is rated 8.0, while SAP HCM is rated 7.4. The top reviewer of Ramco HCM writes "A good performance management system that comes with an excellent dashboard". On the other hand, the top reviewer of SAP HCM writes "It simplifies everything for human capital management and is stable and scalable". Ramco HCM is most compared with Oracle HCM Cloud, SAP SuccessFactors, Workday, DarwinBox and Saba Recruiting Management, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, PeopleSoft and PeopleStrong Alt. See our Ramco HCM vs. SAP HCM report.
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