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ProcessMaker vs SS&C Blue Prism comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Process Management (BPM)
2nd
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
660
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
ProcessMaker
Ranking in Business Process Management (BPM)
40th
Ranking in Business Orchestration and Automation Technologies
35th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SS&C Blue Prism
Ranking in Business Process Management (BPM)
9th
Ranking in Business Orchestration and Automation Technologies
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Business Process Design (9th), Process Automation (10th), Medical Insurance Claims Software (1st), Insurance Claims Processing (1st), Document Management Software (3rd), Low-Code Development Platforms (10th), Intelligent Document Processing (IDP) (6th), Loan Management Software (1st), Document Automation Software (3rd), AI Customer Experience Personalization (11th), AI Finance & Accounting (4th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.9%, up from 0.2% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.8% compared to the previous year. The mindshare of SS&C Blue Prism is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere0.9%
SS&C Blue Prism1.4%
ProcessMaker0.9%
Other96.8%
Business Process Management (BPM)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…
Biwod Duncan - PeerSpot reviewer
Account Manager at a manufacturing company with 5,001-10,000 employees
Automation has saved thousands of hours by processing bulk data and managing emails efficiently
The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helped agents process tickets with minimal errors and improved average handling time as they are able to close the tickets faster."
"It improved on 40+ % of manual effort which was a pain point for project budget and Project team SMEs."
"Automation Anywhere helped us to reduce the work time on data operations."
"Automation Anywhere is very simple to use; the features are very simple, the application is light, and overall I love it."
"The way templates can be configured is quite simple - it's a matter of drag and drop."
"This product makes my life easier."
"It is easy to automate SAP by using Cloning and Metabot."
"What I like most about Automation Anywhere is that it saves a lot of time because it rarely makes mistakes, which could have been made if we were to do that work repeatedly."
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"We have converted manual processes into RPA processes, leading to significant time, money, and quality savings."
 

Cons

"The setup process is not easy compared to the competition, and this can be a barrier to entry."
"We have a third bot which takes longer being automated than it did with the human process."
"Sometimes, while recording, the screen hangs and we are not able to perform any actions during that time."
"Automation Anywhere can improve process mining."
"Autosuggestion of existing use cases based on the problem statement could use improvement."
"When comparing the code under version checks, although there is a change done, it doesn't say so because the change is done at the variable level and not in the line of code."
"The setup and deployment processes for this product also need to be improved, e.g. made easier."
"We also got a tool from Automation Anywhere that was supposed to fix or patch a problem, but it didn't work. It was a horrible, pathetic product that they brought out when it wasn't ready."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options."
"There is a need for improved integration with external systems in SS&C."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
 

Pricing and Cost Advice

"On a scale of one to ten with ten being the most expensive, I rate the price of Automation Anywhere an eight out of ten."
"We are a partner of Automation Anywhere and find the pricing to be reasonable."
"Initially, they charged a premium, but now the rest of the vendors have increased their overall pricing and Automation Anywhere is not that high at this time. It's pretty viable."
"Automation Anywhere is expensive."
"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."
"We have reduced our headcount, approximately 200 to 300 employees, by eliminating manual, repetitive work. It provides profit to the business."
"This is a value for the money product."
"The licensing cost of Automation Anywhere is better than UiPath and Blue Prism."
"We have a yearly license."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
Financial Services Firm
14%
Outsourcing Company
12%
Construction Company
11%
Computer Software Company
10%
Financial Services Firm
15%
Construction Company
15%
Retailer
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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What is your experience regarding pricing and costs for SS&C Blue Prism?
License management is managed by our project manager and marketing manager, who interact directly with SS&C Blue ...
What needs improvement with SS&C Blue Prism?
Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dro...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&C Blue Prism is that I have worked for three clients in finance and customer service-base...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
SS&C AWD
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about ProcessMaker vs. SS&C Blue Prism and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.