Ping Identity Platform vs Thales Authenticators comparison

Ping Identity and Thales Cloud Security are both solutions in the Authentication Systems category. Ping Identity is ranked #7 with an average rating of 8.2, while Thales Cloud Security is ranked #14 with an average rating of 8.0. Ping Identity holds a 3.8% mindshare in AS, compared to Thales Cloud Security’s 2.3% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 100% of Thales Cloud Security users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

2,237 Views
384 Comparison Views

100% willing to recommend

Thales Authenticators

Read 6 Thales Authenticators reviews

1,036 Views
630 Comparison Views

100% willing to recommend

Ping Identity Platform

Thales Authenticators

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Ping Identity Platform and Thales Authenticators based on real PeerSpot user reviews.

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Ping Identity Platform vs. Thales Authenticators Report (Updated: June 2025).

Buyer's Guide

Ping Identity Platform vs. Thales Authenticators

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Authentication Systems

7th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (4th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Thales Authenticators

Ranking in Authentication Systems

14th

Average Rating

7.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Authentication Systems category, the mindshare of Ping Identity Platform is 3.8%, down from 4.7% compared to the previous year. The mindshare of Thales Authenticators is 2.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Gustavo Merighi

Automation and Telecommunications Analyst at Grupo Energisa

Has an easy-to-use management interface and a straightforward initial setup process

Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."

"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."

"We use the product to run different reports."

"The only feature we were looking for in PingID was SSO integration with our existing web app."

"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."

"The most valuable feature is multifactor authentication."

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."

"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."

More Ping Identity Platform pros

"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."

"Scalable and stable."

"One valuable feature is Thales' ability to provide off-site tokens."

"The technical support services are good."

"We use this solution to log into virtual machines like VMware and VMware Horizon."

"The most valuable feature of SafeNet Authentication Manager is authentication."

Cons

"The management console needs to be improved. PingID should revise it."

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."

"PingID would benefit from a better user interface for integration."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

"We can choose a drop-down to search for which certificate we have to create, which is difficult."

"The product is not customizable."

"It requires some expertise to set up and manage."

"In the beginning, the initial setup was very complex."

More Ping Identity Platform cons

"We faced issues due to slow ticket responses, which improved over time."

"The stability could improve."

"Lacks integration with other platforms."

"The product could be improved by adding more features for sending tokens via SMS or phone calls."

"The problem with SafeNet is that it's not integrated with Microsoft 365."

"The solution should allow for support of multi-tenant architecture."

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"The product is costly."

"Ping Identity Platform is not very expensive."

"The tool is quite affordable."

"Ping Identity Platform is not an expensive solution."

"Ping offers flexible pricing that's not standardized."

"PingID's pricing is pretty competitive."

More Ping Identity Platform pricing and cost advice

"Thales is more expensive than its competitors."

"There is an annual licensing fee."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Financial Services Firm

14%

Government

12%

Computer Software Company

10%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

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What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

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What needs improvement with Thales Authenticators?

Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...

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What is your primary use case for Thales Authenticators?

Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.

See all answers

What advice do you have for others considering Thales Authenticators?

From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...

See all answers

Comparisons

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Compared 19% of the time

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Compared 8% of the time

ForgeRock vs Ping Identity Platform

Compared 8% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 7% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 6% of the time

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Yubico YubiKey vs Thales Authenticators

Compared 28% of the time

Utimaco SecurityServer vs Thales Authenticators

Compared 15% of the time

Microsoft Entra ID vs Thales Authenticators

Compared 11% of the time

Cisco Duo vs Thales Authenticators

Compared 9% of the time

RSA SecurID vs Thales Authenticators

Compared 9% of the time

More Thales Authenticators Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

May 2025

Download Ping Identity Platform product report

Buyer's Guide

Authentication Systems

June 2025

Download Thales Authenticators product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Offering the broadest range of authentication methods and form factors, Thales allows customers to address numerous use cases, assurance levels, and threat vectors with unified, centrally managed policies—managed from one authentication back end delivered in the cloud or on premise.

Thales Cloud Security

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Standard Chartered Bank (SCB)

Buyer's Guide

Ping Identity Platform vs. Thales Authenticators

June 2025

Free Report: Ping Identity Platform vs. Thales Authenticators

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