Ping Identity Platform vs Thales Authenticators comparison

Ping Identity and Thales are both solutions in the Authentication Systems category. Ping Identity is ranked #7 with an average rating of 8.2, while Thales is ranked #13 with an average rating of 8.0. Ping Identity holds a 4.0% mindshare in AS, compared to Thales’s 2.3% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 100% of Thales users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,196 Views
1,819 Comparison Views

100% willing to recommend

Thales Authenticators

Read 6 Thales Authenticators reviews

1,196 Views
945 Comparison Views

100% willing to recommend

Ping Identity Platform

Thales Authenticators

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Ping Identity Platform and Thales Authenticators based on real PeerSpot user reviews.

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Ping Identity Platform vs. Thales Authenticators Report (Updated: September 2025).

Buyer's Guide

Ping Identity Platform vs. Thales Authenticators

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Authentication Systems

7th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (3rd), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Thales Authenticators

Ranking in Authentication Systems

13th

Average Rating

7.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Authentication Systems category, the mindshare of Ping Identity Platform is 4.0%, up from 3.9% compared to the previous year. The mindshare of Thales Authenticators is 2.3%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Market Share Distribution
Product	Market Share (%)
Ping Identity Platform	4.0%
Thales Authenticators	2.3%
Other	93.7%

Authentication Systems

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Gustavo Merighi

Automation and Telecommunications Analyst at Grupo Energisa

Has an easy-to-use management interface and a straightforward initial setup process

Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides ease of connecting all our devices."

"It is a scalable solution."

"It's pretty stable as a product."

"People use the solution to secure their applications and authenticate particular processes."

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."

"The most valuable feature is multifactor authentication."

"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."

"I like PingFederate."

More Ping Identity Platform pros

"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."

"The technical support services are good."

"We use this solution to log into virtual machines like VMware and VMware Horizon."

"The most valuable feature of SafeNet Authentication Manager is authentication."

"Scalable and stable."

"One valuable feature is Thales' ability to provide off-site tokens."

Cons

"The management console needs to be improved. PingID should revise it."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

"The product is not customizable."

"Ping Identity Platform must improve its UI since its management console is complicated."

"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."

"We had issues with the stability."

"There is room for improvement in the solution, particularly in security."

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."

More Ping Identity Platform cons

"We faced issues due to slow ticket responses, which improved over time."

"The problem with SafeNet is that it's not integrated with Microsoft 365."

"The product could be improved by adding more features for sending tokens via SMS or phone calls."

"The solution should allow for support of multi-tenant architecture."

"The stability could improve."

"Lacks integration with other platforms."

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"Ping offers flexible pricing that's not standardized."

"The tool is quite affordable."

"The product is costly."

"PingID's pricing is pretty competitive."

"Ping Identity Platform is not an expensive solution."

More Ping Identity Platform pricing and cost advice

"Thales is more expensive than its competitors."

"There is an annual licensing fee."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

Manufacturing Company

Retailer

Financial Services Firm

13%

Government

11%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	20

No data available

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

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What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

What needs improvement with Thales Authenticators?

Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...

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What is your primary use case for Thales Authenticators?

Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.

See all answers

What advice do you have for others considering Thales Authenticators?

From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...

See all answers

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Compared 24% of the time

Yubico YubiKey vs Thales Authenticators

Compared 21% of the time

Atalla Hardware Security Module vs Thales Authenticators

Compared 11% of the time

Microsoft Entra ID vs Thales Authenticators

Compared 7% of the time

RSA SecurID vs Thales Authenticators

Compared 6% of the time

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Product Reports

Buyer's Guide

Ping Identity Platform

September 2025

Download Ping Identity Platform product report

Buyer's Guide

Authentication Systems

September 2025

Download Thales Authenticators product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Offering the broadest range of authentication methods and form factors, Thales allows customers to address numerous use cases, assurance levels, and threat vectors with unified, centrally managed policies—managed from one authentication back end delivered in the cloud or on premise.

Thales

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Standard Chartered Bank (SCB)

Buyer's Guide

Ping Identity Platform vs. Thales Authenticators

September 2025

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