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Ping Identity Platform vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
9th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (17th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Access Management (6th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Thales Authenticators
Ranking in Authentication Systems
15th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 2.8%, down from 4.1% compared to the previous year. The mindshare of Thales Authenticators is 1.9%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform2.8%
Thales Authenticators1.9%
Other95.3%
Authentication Systems
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Gustavo Merighi - PeerSpot reviewer
Automation and Telecommunications Analyst at Grupo Energisa
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable solution."
"It is a scalable solution."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"This is a user-friendly solution."
"If someone is looking for a solution that works both for on-prem or hybrid, I strongly recommend opting for the cloud."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"The solution is scalable and stable."
"The solution has helped our organization by allowing all users to connect securely."
"The technical support services are good."
 

Cons

"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"There is room for improvement in the solution, particularly in security."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"The management console needs to be improved. PingID should revise it."
"The product is not customizable."
"The stability could improve."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"The scalability could improve, we have a lot of downtimes two years ago; this was in the cloud environment, because we purchased SafeNet Authentication Manager as a cloud service, and sometimes it was down for two or three hours."
"The solution should allow for support of multi-tenant architecture."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
"I'd like to see integration with other platforms."
 

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."
"The tool is quite affordable."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"PingID's pricing is pretty competitive."
"Ping Identity Platform is not very expensive."
"The product is costly."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not an expensive solution."
"Thales is more expensive than its competitors."
"There is an annual licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
8%
Computer Software Company
7%
Construction Company
6%
Financial Services Firm
12%
Comms Service Provider
11%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
What advice do you have for others considering Thales Authenticators?
From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Standard Chartered Bank (SCB)
Find out what your peers are saying about Ping Identity Platform vs. Thales Authenticators and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.