Pega BPM vs vCenter Orchestrator comparison

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6,964 views|5,310 comparisons
90% willing to recommend
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327 views|266 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pega BPM and vCenter Orchestrator based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Pega BPM vs. vCenter Orchestrator Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable product.""The robotic process automation has increased the confidence of business users.""There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers.""Pricing is a little on the high side.""The most valuable aspect of the solution is the various workflows.""The initial setup is pretty straightforward.""The solution offers excellent workflows.""While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."

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"The solution's most valuable feature is its good automation features.""We can manage and relocate resources easily.""The most valuable feature is how easy it makes it to manage the VM.""The storage motion is a good feature. It is a very good tool.""The technical support services are excellent.""vCenter Orchestrator is very reliable and stable.""The most crucial feature of vCenter is its scalability. We can use it to expand our network, so we don't have to report our client devices. The network configuration features are also helpful because we can migrate entire networks.""The solution is stable."

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Cons
"Pega should work on redefining their model and creating a demand for their skills.""They need to support the solution better, at this time the company does not have enough support.""What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.""Pega's technical support could be better.""I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market.""The solution would benefit from more integration capabilities.""Pega BPM could improve the UI, it is poorly designed to have a good UX experience.""The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."

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"I believe vCenter Orchestrator should be part of VMware vSphere's basic bundle. As a product, vCenter Orchestrator should not be licensed at all because the world has progressed way beyond what it can offer.""I would like to see, from within the Web Console, being able to define the project and custom templates per user; almost like how CloudSpec has approached the solution.""This is an expensive solution.""I would like to see a greater ability to do mobile administration.""This solution needs to have more built-in workflows.""Many times, customers' licenses are not used because the client is not aware of the features and the product benefits. When somebody is buying a product, they just do a default configuration.""We encounter challenges related to the renewal of support subscriptions.""A feature to review and setup tasks should be added."

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Pricing and Cost Advice
  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

  • "Our licensing is on a yearly basis. We pay for the license and then we pay the support every year."
  • "This solution is expensive and the licensing is more attractive for Haveri."
  • "The price is reasonable, and one of the reasons that this product was selected."
  • "We provide the VMware solution to our clients, for which they pay a perpetual license."
  • "The concept of hyper-convergence is smart. I don't know if it can be applied with less cost to be more affordable for small or medium-sized companies. The cost is a very important factor for it. We are currently depending on SAN storage. However, the hyper-converged solutions are depending on the storage within the hosts, such as vSAN in the VMware. It is a smart solution."
  • "We pay a yearly fee, based on our entries."
  • "The licensing module is somewhat complex. Calculating the cost is complicated. Many of our clients are unclear about the billing system and the traffic metering."
  • "The licensing cost is manageable because they have different versions available, standard, essential, and advanced."
  • More vCenter Orchestrator Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Top Answer:The stability of the product is very good.
    Top Answer:My company needs to make yearly payments towards the licensing costs attached to the product.
    Top Answer:There are some update-related issues with the product. The tool's updates are released on time, so there was continuous improvement from vCenter's end. The product also has an extended community and… more »
    Ranking
    2nd
    out of 66 in Process Automation
    Views
    6,964
    Comparisons
    5,310
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    9th
    out of 66 in Process Automation
    Views
    327
    Comparisons
    266
    Reviews
    22
    Average Words per Review
    418
    Rating
    8.4
    Comparisons
    Also Known As
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    VMware vCenter Orchestrator simplifies the automation of complex IT tasks and integrates with VMware vCloud Suite components to adapt and extend service delivery and operational management, effectively working with existing infrastructure, tools and processes.
    Sample Customers
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Beiersdorf Shared Services
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Comms Service Provider21%
    Manufacturing Company14%
    Financial Services Firm10%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm17%
    Government9%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business8%
    Midsize Enterprise15%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise73%
    REVIEWERS
    Small Business34%
    Midsize Enterprise25%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise12%
    Large Enterprise66%
    Buyer's Guide
    Pega BPM vs. vCenter Orchestrator
    March 2024
    Find out what your peers are saying about Pega BPM vs. vCenter Orchestrator and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Pega BPM is ranked 2nd in Process Automation with 55 reviews while vCenter Orchestrator is ranked 9th in Process Automation with 44 reviews. Pega BPM is rated 8.2, while vCenter Orchestrator is rated 8.4. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of vCenter Orchestrator writes "Enables us to do administration on a centralized layer when using multiple VMware ESX servers". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas vCenter Orchestrator is most compared with VMware Aria Automation, VMware Aria Operations, vCloud Director, Cisco UCS Director and ServiceNow Orchestration. See our Pega BPM vs. vCenter Orchestrator report.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.