

Pega Platform and GitHub CoPilot are prominent tools within their respective domains: process automation and software development. Pega Platform's comprehensive enterprise capabilities give it an advantage in environments requiring robust BPM solutions, while GitHub CoPilot's efficiency in code generation makes it a competitive tool for developers.
Features: Pega Platform offers rapid and flexible process configurations, robust case management, and seamless integration capabilities, complemented by low-code functionalities. GitHub CoPilot focuses on AI-driven code generation, context-aware suggestions, and supports multiple programming languages. It integrates smoothly with popular IDEs like Visual Studio, enhancing coding efficiency and productivity.
Room for Improvement: Pega Platform could enhance integration capabilities and reduce the complexity of user interfaces. There are calls for more scalability, reduced licensing costs, and improved machine learning features. GitHub CoPilot could improve the context accuracy of its code suggestions, increase integration across diverse development environments, and offer more affordable pricing to improve accessibility for individual developers.
Ease of Deployment and Customer Service: Pega Platform provides various deployment options including on-premises, public, private, and hybrid cloud, appealing to diverse enterprise needs. Although generally supportive, its customer service could be more agile in handling complex issues. GitHub CoPilot primarily offers public cloud deployment with seamless GitHub Enterprise integration, and its responsive support could be more efficient in addressing unique client challenges.
Pricing and ROI: Pega Platform operates with a higher price point, tailored for large enterprises, with costs based on user count and features. Users often experience a high return on investment through enhanced automation and efficiency. Conversely, GitHub CoPilot provides tiered pricing, with a starting free version for individual developers and competitive rates for enterprise use, ensuring affordability and gains in productivity that outweigh subscription expenses.
Efficiencies with GitHub CoPilot have improved by 30%, which means a quicker go-to market and a simplified way of documenting technical designs.
With a large user base, it covers a wide range of questions, from simple to complex, ensuring that answers are available.
GitHub technical support is excellent.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
It cannot be fully depended on to build every component and run a large enterprise application without significant human intervention.
With an enterprise plan, there are no limitations, so scalability is not an issue.
Currently, big banking providers and insurance providers, even the members for healthcare payers, are using more than millions of operations on a daily or weekly basis.
In most cases, it does not generate irrelevant code.
At certain times, you may not get the required response and realize it's either down or not responding for other reasons.
There is excellent support across various code editors like JetBrains, VS Code, and NeoGen.
To understand our application better and learn from it would likely require access to the entire codebase, which a lot of companies may not allow.
GitHub CoPilot should be integrated with different IDEs beyond VS Code.
With the recent development of AI agents in Pega Platform 24.2, the adoption is not heavy due to regulations around using external LLM by customers, especially regulated customers in BFSS and healthcare.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
They recently made Copilot free to use up to a certain limit, which is a positive change.
The pricing is expensive, and this is an issue.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
From a licensing perspective, it is higher than the competition.
It is certainly time-saving; we have seen upwards of around 30% plus of time savings using GitHub CoPilot.
Copilot is integrated into my environment, providing the context and the bigger picture of how the code is used throughout the project.
GitHub CoPilot is easy to set up as it only requires enabling certain settings.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Management capabilities such as dashboards.
| Product | Market Share (%) |
|---|---|
| GitHub CoPilot | 5.8% |
| Pega Platform | 6.8% |
| Other | 87.4% |


| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 15 |
| Large Enterprise | 68 |
GitHub CoPilot accelerates developer productivity with code generation, test case creation, and code explanation. It provides context-aware suggestions, integrates with popular IDEs, and supports multiple languages.
GitHub CoPilot significantly boosts development efficiency by reducing coding and debugging time. Its user-friendly auto-complete and variable detection features streamline complex tasks, serving as a learning tool for developers. Areas needing improvement include its accuracy, stability, and broader integration with IDEs and languages. Users find the pricing strategy expensive and wish for enhanced contextual understanding, diverse result formats, and image support. Expanded functionality and better integration in highly regulated environments are important for future growth.
What are the most valued features of GitHub CoPilot?Utilized across industries to enhance application development and productivity, GitHub CoPilot assists in generating code snippets, writing code skeletons, analyzing documents, and automating workflows. It supports coding best practices, prompt engineering, and natural language processing. Developers leverage its capabilities for creating meeting summaries, report recommendations, and content ideas, thereby optimizing workflow efficiency.
Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.
Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.
What are the key features of Pega Platform?In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.
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