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OutSystems vs Retool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OutSystems
Ranking in Rapid Application Development Software
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Mobile Development Platforms (1st), Low-Code Development Platforms (3rd)
Retool
Ranking in Rapid Application Development Software
18th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Rapid Application Development Software category, the mindshare of OutSystems is 8.0%, up from 7.7% compared to the previous year. The mindshare of Retool is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

DhrubajyotiBiswas - PeerSpot reviewer
Helps us efficiently streamline repetitive tasks, but they could provide improved connectors to integrate with outside platforms
The OutSystems' most effective features for speeding up development cycles are the process orchestration and the drag-and-drop updating of business processes. I would recommend it to a friend or colleague, especially if they are looking for a solution that is easy to deploy and helps streamline internal processes. I rate it a six out of ten.
Tabraiz Ahmed - PeerSpot reviewer
Its focus lies in building dashboards for cloud operations and data management, as well as generating analytical reports
In some of my past projects, I collaborated with others, and we used GitHub for version control. It served as a repository where we pushed our code updates, facilitating seamless collaboration and version tracking among team members. One limitation of Retool currently is the lack of support for parallel editing, meaning that multiple users cannot collaborate on the same application simultaneously. This restriction aligns with the application's context, as it's typically more practical for only one person to edit an application at a time. They recently integrated AI models, such as Ahmed AI, and consistently incorporate new OpenAPI module releases into the cloud environment. This integration allows users to leverage the latest advancements, including AI assistance for error detection and resolution within queries, particularly in JavaScript and SQL, enhancing the development experience in Retool. If you are going to invest in Retool and you have a clear vision. Definitely, it is worth it. Some users say it is a bit pricey. There are a couple of other software like Ubiquiti, but even Microsoft also providing a low code platform, but it's more enterprise-level based applications, not for everyone. Retool is still leading and have a good price plan, which users are comfortable with. It will not be too difficult if you have some technical background. If you know how to write JavaScript queries, how SQL queries work, and understand how front-end development operates in real-time, then maybe one or two years of development experience will be sufficient for a user to develop a basic application in Retool. However, it does require some level of development experience. For example, a project manager without any development experience would not be able to work within Retool and develop a dashboard or define a workflow unless they first educate themselves and gain some proficiency with the tool. A normal business user cannot use it; you must have some development experience. When you mention a low-code platform, it implies that a user with a certain level of development knowledge can develop applications. That's where we may fall short. However, looking at the advantages, you can customize and control your application at a very detailed level within Retool. So, it excels in both positive and negative aspects. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The flow editor is the most valuable feature. It is simple and intuitive, and it can guide you step-by-step."
"The solution helps to build mobile and web applications on SOAP and REST. You can integrate it with backend systems by submitting a code."
"Integrations with external systems with SOAP and REST are easy to implement off-the-shelf, but a developer can always implement specific libraries for other integrations."
"One thing I like about OutSystems is that there's no lock-in. You can keep running your applications because it's on .NET and hosted centrally. That's one of the advantages I see there in terms of not having an IT strategy that has a dependency on a particular platform."
"It is very stable."
"Scalability proved to be an exceptionally beneficial feature."
"Reduces the manual labor in compiling and deploying applications and generating procedural code (by reducing development bureaucracy/processes, resulting in real gains). The LifeTime Server approach, requiring just a few steps to publish applications in production environments, is fantastic."
"It is a stable solution."
"There are several key aspects to Retool that make it stand out. Firstly, its extensive range of components makes integration straightforward. Secondly, its support for SQL and JavaScript allows for the implementation of complex logic, which is particularly beneficial for developers like yourself with experience in .NET development."
"We can create the dashboards quickly."
"The most valuable feature of Retool is the workflow because I can integrate multiple features, such as RESTful API, JavaScript API, or different databases on the same dashboard."
"Retool's most valuable features are its drag-and-drop components and the ability to customize them extensively."
"Retool provides us with the opportunity to save time and be more efficient."
"The most valuable feature of the solution is connectivity with APIs and other databases."
"The stability is okay."
 

Cons

"OutSystems does not provide any native reporting resources. All reports must be created with other tools or as a webpage."
"The prices should be lower. It is a little bit too high for a small market."
"When shared extensions are updated, all the applications are redeployed."
"The integration points need to be increased. People have also started to adopt this solution for their regular needs. That means it's not only the big enterprises that are adopting this solution. There are also small and medium enterprises that are adopting it. I've read that where you have large deployments, OutSystems starts to crumble a bit. That is the idea that no customer would know at the beginning and would also not like to hit the wall there. When it is on the client, there are a lot of applications already on low-code, and then suddenly you realize that you want to do some big applications, and you face hurdles. This is the general feedback for all such platforms."
"While I can't speak to the market impact, as a developer, I've seen significant reductions in development time across different versions of our applications. One area for improvement would be the UI controls in Service Studio. Sometimes, controls don't appear in the IDE, requiring us to check them in the web browser instead. Overall, our experience with OutSystems has been positive, though improvements in UI development would be welcomed."
"Since we first started using OutSystems, they switched their language support from Java and .NET to .NET only, which was a bit of a surprise. Their language support could be better in this sense, although on our resource side it is now a bit more flexible."
"Mobile apps should have been fully native."
"I like the OutSystems platform. I am working on integrating it with another platform using APIs, however, it has proven to be difficult. The main issue I am facing is obtaining authorization tokens as well as access and refresh tokens. It may be due to my lack of knowledge of APIs as it is new to me."
"The components are changed frequently, which is very irritating."
"The solution lacks inbuilt customization to customize bar charts."
"Retool should add more resource integration."
"One area for improvement in Retool is expanding its library support to include a broader range of third-party JavaScript libraries."
"The part where we can add some custom logic or custom plugins could be better."
"There are restrictions on the front-end side."
"Retool could enhance support, including efforts to establish support centers in Europe, which was lacking previously. However, the community is still in the growth phase, leading to potential delays in receiving responses to queries."
 

Pricing and Cost Advice

"OutSystems is an expensive product. My company has to make monthly payments towards the licensing costs attached to the solution."
"The tool’s licensing is based on the user’s usage."
"There is a need to make yearly payments towards the licensing costs attached to OutSystems. It is an expensive product."
"Pricing could be a concern. You have to pay yearly, even after you have completed your development."
"OutSystems is a very expensive solution, and it has to be cheaper."
"The solution is expensive. The platform is not suitable for all of my clients. I work with labor unions and other smaller organizations that would not be able to afford the platform's current pricing model. It would be beneficial if there were a scaled-down version or a tiered pricing option that would allow me to build an app or a web app that is more cost-effective for my clients. Currently, the platform's pricing is too high for many of my clients, who would not be able to afford something in the $50,000 to $100,000 range."
"It is too expensive for small companies."
"I think the pricing for OutSystems is comparable with similar solutions. I would place it somewhere in the middle. We pay for the bundle and don't pay anything extra in terms of licensing and other fees."
"I don't know Retool's current pricing, but it cost around $12 per month earlier."
"For me, I'm in India right now, and we have Retool's subscription for one team member for $10 per month."
"For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan."
"The tool is a little bit expensive."
"The pricing is very expensive. It costs for each user, for automated users, open-end users, et cetera."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
7%
Manufacturing Company
19%
Comms Service Provider
15%
University
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
What is your experience regarding pricing and costs for Retool?
For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan.
What needs improvement with Retool?
One area for improvement in Retool is expanding its library support to include a broader range of third-party JavaScript libraries. This would enhance the tool's versatility and allow more complex ...
What is your primary use case for Retool?
I employ Retool primarily to build admin panels that effectively manage office and backend project staff. These panels facilitate the management of various organizational functions and streamline u...
 

Comparisons

 

Overview

 

Sample Customers

Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
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Find out what your peers are saying about OutSystems vs. Retool and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.