OutSystems vs ProcessMaker comparison

OutSystems and ProcessMaker are both solutions in the Business Orchestration and Automation Technologies category. OutSystems is ranked #15 with an average rating of 8.3, while ProcessMaker is ranked #35. OutSystems holds a 3.6% mindshare in BOAT, compared to ProcessMaker’s 1.0% mindshare. Additionally, 94% of OutSystems users are willing to recommend the solution, compared to 100% of ProcessMaker users who would recommend it.

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Executive Summary

We performed a comparison between OutSystems and ProcessMaker based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed OutSystems vs. ProcessMaker Report (Updated: June 2026).

Buyer's Guide

OutSystems vs. ProcessMaker

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.3%, down from 7.5% compared to the previous year. The mindshare of OutSystems is 3.6%, down from 4.9% compared to the previous year. The mindshare of ProcessMaker is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	6.3%
OutSystems	3.6%
ProcessMaker	1.0%
Other	89.1%

Business Orchestration and Automation Technologies

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Aditya Bhatt

Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees

Rapid delivery has transformed complex enterprise apps and supports faster cross-domain projects

Every platform or low-code platform tool is quite good in its own area, but there is always space to groom or enhance or improve. The same is with OutSystems as well. A couple of things from the integration point of view can be enhanced. If your application or the enterprise organization is tackling a huge data application where you have bulk amounts of data, it becomes a challenge for all the technologies and the same with OutSystems. You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced. Data handling and huge data handling is a kind of challenge you may need to face. Then we have some vendor lock-in. If you are trying to migrate your application from OutSystems, then you probably get into this vendor lock-in system. Some organization may face challenges if some organization is on a small scale size. The small scale businesses may find OutSystems costly because of its high cost and pricing due to the licensing cost. Apart from that, OutSystems really plays well, and it needs a learning curve. If a traditional application or programming is there which your developers are skilled into and they are directly deployed into OutSystems, it may take some significant amount of time for them to get comfortable with OutSystems. There is a learning curve. OutSystems community is already in place, but it can more be enhanced regarding some aspects. They did organize lots of bootcamps and other user groups as well, but those can also be improved from the documentation point of view and having some integration guidebook as well. A couple of things which can be improved into OutSystems include the licensing cost, the vendor lock-in side, the learning curve, couple of integration aspects and customizations.

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UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My experience with Automation Anywhere is quite good because we can automate the whole end-to-end process with no human intervention, and we are able to focus on higher-value activities rather than working on the same repetitive tasks, which is quite important and gives the highest impact to the business as well."

"Automation Anywhere has not only my organization but several customers as well, particularly the organizations from the automobile industry, benefitted in their vision to transform their business objective towards the path of digital transformation."

"It's a great product, timely support, and guidance."

"We had an old ERP which required human interactions because of the lack of a system, and what we did is have the robotics read an invoice and plug it directly into our ERP, avoiding the extra steps, saving about an hour-and-a-half a day and 20 percent of an FTE."

"Our onboarding process was pretty good. We got access to all software that we needed to learn and utilize. The Automation Anywhere University is really good. In our business, the person who was onboarding us helped us to understand how to create a center of excellence and what verticals we needed to improve. So, the support was there. We are gradually becoming a center of excellence ourselves."

"We have automated the daily reports and it will trigger automatically once jobs are completed from the backend database which has saved a lot of extra work for our team, saving workforce and time."

"In the age of agentic AI, it's allowing us to imagine what comes next."

"Before switching to the cloud version of Automation Anywhere, I worked with v10 and v10, so I appreciate the core functionality and the fact that it's a low-code solution. That is one of the key elements that differentiates Automation Anywhere from other platforms and one of the reasons we have been able to achieve success."

More Automation Anywhere pros

"It is easy to use."

"We have no complaints surrounding both the scalability and stability of this solution."

"The scalability of OutSystems is very good, it scales automatically very useful for us."

"Before using Outsystems to develop a client's reporting systems, the process would take six months to complete a report, and after using Outsystems and building a custom application, report-building is one click away and it only took us three months to build the custom application using OutSystems."

"Integrations with external systems with SOAP and REST are easy to implement off-the-shelf, but a developer can always implement specific libraries for other integrations."

"Their out-of-the-box UI is quite good."

"Our previous solution had other overheads such as release management, version management, code management, monitoring, etc., all of which are built-in with OutSystems."

"OutSystems is a low-code solution. Most features are like drag-and-drop, so it's pretty easy to work. Thus it helps the organization by saving time for developers."

More OutSystems pros

"What I like most is the seamlessness of the workflow capabilities."

"Its performance, stability, and security are fine."

Cons

"Overall, I am pretty satisfied with Automation Anywhere. The UI is pretty straightforward. However, the customer service could be improved."

"When you are hosting the application, that is when it is a little more complicated to set up. You need to talk to the IT department, as you are actually outside of their firewall, then you are coming back inside their cloud."

"IQ Bot is bad and needs a lot of tweaking."

"They often provide good solutions, but sometimes they are unable to resolve issues, requiring users to find solutions independently, which can be time-consuming."

"It would be really good if they could give more priority to tickets which are raised by partners. Right now, Automation Anywhere customers and employees have higher priority."

"It would be helpful if Device Credentials can sync with Active Directory so that for the IT policy case that requires periodic password resetting, there is no need for a human to input manually into each Bot Runner machine."

"Automation Anywhere should make it easier for developers to manage queues and exception handling. The OCR component could also be better. We have had to use other OCR tools to get information from the account documents."

"A standardized improvement area for any RPA tool is making it more user-friendly. This can be done by allowing users to give instructions in their language. For example, one should be able to say in his or her language to automate the login page of the XYZ application. It should be able to create a flow based on the information or screenshots that the user provides."

More Automation Anywhere cons

"In OutSystems, cloud management is an area of concern where improvements are required."

"The integration Studio could be improved. It needs a tool in which we could develop C# code and then integrate into OutSystems. The application could have a better UI."

"The integration points need to be increased. People have also started to adopt this solution for their regular needs. That means it's not only the big enterprises that are adopting this solution. There are also small and medium enterprises that are adopting it. I've read that where you have large deployments, OutSystems starts to crumble a bit. That is the idea that no customer would know at the beginning and would also not like to hit the wall there. When it is on the client, there are a lot of applications already on low-code, and then suddenly you realize that you want to do some big applications, and you face hurdles. This is the general feedback for all such platforms."

"I like the OutSystems platform. I am working on integrating it with another platform using APIs, however, it has proven to be difficult. The main issue I am facing is obtaining authorization tokens as well as access and refresh tokens. It may be due to my lack of knowledge of APIs as it is new to me."

"The largest obstacle currently associated with OutSystems is its high cost and limited availability of skilled personnel. Despite being a rapid application development platform, having a highly skilled individual familiar with the platform can be much more beneficial than an inexperienced individual. Because there is a shortage of people with the necessary OutSystems skills, utilizing the platform can become expensive. This makes little sense, considering that a rapid application development platform should be accessible to the average person. However, having a highly skilled individual can greatly increase productivity, making the cost worthwhile."

"The product's high price is an area of concern, where improvements are required."

"The cons involve delays in project timelines primarily due to the time taken in requirements refinement and challenges faced when adding new features, making it somewhat complex to manage and maintain applications as they grow in scale."

"We'd like OutSystems to add stronger workflow-based automation similar to what Appian offers. It needs more workflow modeling and RPA features."

More OutSystems cons

"Its interface should be a bit more user-friendly."

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

Pricing and Cost Advice

"From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."

"In the Indian market, I feel that for mid-size companies, such as ourselves, that having multiple bots costs a lot. If Automation Anywhere wants to expand in the Indian market, they will need to look at their pricing."

"Automation Anywhere is cheaper than UiPath and Blue Prism. From a market point of view, Automation Anywhere is reasonable. Any organization can adopt Automation Anywhere."

"The price is a little bit high but the support is good."

"It is one of the most affordable RPA solutions, and as for licensing, they offer a community edition that greatly helps anyone who aspires to learn about the product before buying the enterprise solution."

"They have a ridiculously expensive bot licensing structure, especially for the Asian region."

"We would like to use Citrix going forward. We use Bot Runners to scale up, and it gets to be expensive. Using Citrix, it can mitigate costs."

"It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later."

More Automation Anywhere pricing and cost advice

"There is a need to make yearly payments towards the licensing costs attached to OutSystems. It is an expensive product."

"It is still very expensive, so small companies can’t generally afford it... Still, the time saving on development and delivery is worth the value."

"For a single application, it's too expensive."

"I believe they are very strict with their pricing platforms, or the pricing policies, and it changes."

"As for licensing costs, I'm not directly involved in that aspect."

"I believe they have two pricing options. One is approximately $4000 USD a year and the other is approximately $10,000 USD a year."

"OutSystems is a very expensive solution, and it has to be cheaper."

"I would rate it five to six out of ten."

More OutSystems pricing and cost advice

"We have a yearly license."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

11%

Construction Company

11%

Outsourcing Company

10%

Financial Services Firm

14%

Computer Software Company

Construction Company

Manufacturing Company

Financial Services Firm

14%

Outsourcing Company

12%

Construction Company

11%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	7
Large Enterprise	33

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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Which solution is better for developing non-ITSM applications: OutSystems or Service Now?

The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into t...

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What industries do you think OutSystems is most useful for?

I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applic...

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How did you decide which OutSystems edition was the best one for you?

We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing ...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

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Mendix vs OutSystems

Compared 6% of the time

Microsoft Power Apps vs OutSystems

Compared 5% of the time

Appian vs OutSystems

Compared 5% of the time

ServiceNow vs OutSystems

Compared 4% of the time

Salesforce Platform vs OutSystems

Compared 4% of the time

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Camunda vs ProcessMaker

Compared 19% of the time

Bonita vs ProcessMaker

Compared 13% of the time

Appian vs ProcessMaker

Compared 11% of the time

Bizagi vs ProcessMaker

Compared 9% of the time

Oracle BPM vs ProcessMaker

Compared 6% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

OutSystems

August 2026

Download OutSystems product report

Buyer's Guide

Business Process Management (BPM)

August 2026

Download ProcessMaker product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

Interactive Demo

Automation Anywhere

Demo not available

OutSystems

Demo not available

ProcessMaker

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

OutSystems is a low-code platform designed for accelerated application development, offering customizable UI with drag-and-drop features and integration options for efficient workflow management.

OutSystems supports rapid project delivery through visual modeling and reusable components, facilitating Agile development across platforms. It integrates seamlessly with databases and external services, offering native mobile capabilities and enterprise scalability. While known for handling complex demands with ease, users suggest enhancements in AI integration, support services, pricing, and documentation. Automation, version control, and learning resources are other areas highlighted for potential improvement. OutSystems is widely used for streamlining processes in banking, healthcare, and insurance industries, with integrations into SAP and ServiceNow, leveraging cloud capabilities on AWS and Azure.

What are the key features of OutSystems?

Drag-and-Drop Development: Simplifies application building with an intuitive UI.
Integration Capabilities: Connects seamlessly with databases and external systems.
Forge: Provides a repository of reusable components for efficiency.
Enterprise Scalability: Supports large-scale application deployment with ease.
Cross-Platform Deployment: Enables deployment across web and mobile platforms effortlessly.

What benefits should users look for in OutSystems?

Rapid Project Delivery: Speeds up development timelines significantly.
Flexible Integration: Offers extensive system and database connectivity.
Quick Learning Curve: Provides ease of use for developers of varying experience levels.
Reduced Maintenance: Lowers ongoing effort and resources required for upkeep.

In industries such as banking, healthcare, and insurance, OutSystems is employed to develop both web and mobile applications for streamlined processes and task automation. Companies use this platform for rapid application development, integrating with systems like SAP and ServiceNow, and employing cloud services from AWS and Azure for optimized deployment.

OutSystems

ProcessMaker is a leading business process management solution that simplifies workflow automation for businesses through advanced process mapping and streamlined execution.

Designed for enhancing efficiency, ProcessMaker enables organizations to automate repetitive tasks, reduce errors, and foster a clear communication pathway. It offers an intuitive drag-and-drop designer, ensuring that users can build comprehensive workflows without extensive programming knowledge. With a strong focus on results, ProcessMaker assists enterprises in achieving operational excellence through a robust platform that adapts to specific business process needs.

What are the key features of ProcessMaker?

Drag-and-Drop Designer: Create workflows with ease using a simple drag-and-drop interface, minimizing the need for coding expertise.
Customizable Dashboards: Users can configure dashboards tailored to provide real-time insights and performance metrics.
Role-Based Access Control: Secure data management with strict permissions and access levels based on user roles.
Integration Capabilities: Seamlessly integrate with third-party applications to enhance functionality and data exchange.
Form Builder: Design custom forms to capture necessary information efficiently during process execution.

What benefits and ROI should users look for in reviews?

Cost Efficiency: Automating processes lessens manual workloads, saving time and operational costs.
Improved Productivity: Simplified workflows lead to faster task completion and increased overall productivity.
Reliability: Consistent processes with reduced error rates build trust and reliability within operations.
Scalability: Expand business operations without proportional increases in resources using flexible workflow capabilities.

In industries such as finance and healthcare, ProcessMaker is implemented to enhance process efficiencies and compliance standards. Financial institutions use it to streamline approval workflows, while healthcare providers leverage it to ensure consistent patient care pathways, improving service quality and operational throughput.

ProcessMaker

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

Buyer's Guide

OutSystems vs. ProcessMaker

June 2026

Free Report: OutSystems vs. ProcessMaker

Find out what your peers are saying about OutSystems vs. ProcessMaker and other solutions. Updated: June 2026.

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