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OutSystems vs ProcessMaker comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
643
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
OutSystems
Ranking in Business Orchestration and Automation Technologies
16th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
Mobile Development Platforms (2nd), Rapid Application Development Software (8th), Low-Code Development Platforms (3rd)
ProcessMaker
Ranking in Business Orchestration and Automation Technologies
35th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
Business Process Management (BPM) (40th)
 

Mindshare comparison

As of July 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.6%, down from 7.5% compared to the previous year. The mindshare of OutSystems is 3.5%, down from 5.1% compared to the previous year. The mindshare of ProcessMaker is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Mindshare Distribution
ProductMindshare (%)
Automation Anywhere6.6%
OutSystems3.5%
ProcessMaker1.0%
Other88.9%
Business Orchestration and Automation Technologies
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Aditya Bhatt - PeerSpot reviewer
Sr. Project Delivery Lead | Sr. Technical Lead at a manufacturing company with 5,001-10,000 employees
Rapid delivery has transformed complex enterprise apps and supports faster cross-domain projects
Every platform or low-code platform tool is quite good in its own area, but there is always space to groom or enhance or improve. The same is with OutSystems as well. A couple of things from the integration point of view can be enhanced. If your application or the enterprise organization is tackling a huge data application where you have bulk amounts of data, it becomes a challenge for all the technologies and the same with OutSystems. You have to design your architecture in a very magnificent and decent way so that how you process your data so that load can be easily balanced. Data handling and huge data handling is a kind of challenge you may need to face. Then we have some vendor lock-in. If you are trying to migrate your application from OutSystems, then you probably get into this vendor lock-in system. Some organization may face challenges if some organization is on a small scale size. The small scale businesses may find OutSystems costly because of its high cost and pricing due to the licensing cost. Apart from that, OutSystems really plays well, and it needs a learning curve. If a traditional application or programming is there which your developers are skilled into and they are directly deployed into OutSystems, it may take some significant amount of time for them to get comfortable with OutSystems. There is a learning curve. OutSystems community is already in place, but it can more be enhanced regarding some aspects. They did organize lots of bootcamps and other user groups as well, but those can also be improved from the documentation point of view and having some integration guidebook as well. A couple of things which can be improved into OutSystems include the licensing cost, the vendor lock-in side, the learning curve, couple of integration aspects and customizations.
UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have been able to reduce the amount of repetitive tasks completed by operations, allowing individuals to move onto tasks which cannot yet be automated."
"Automation Anywhere has brought fantastic changes in the process workflows, by automating the maximum number of processes with end-to-end solutions, some of them with 80% of the complete process."
"Simple processes such as tracking, logging, and data consolidation are now automated, which helps us focus more on doing tasks that are impactful and more important."
"It an easy, simple, and user-friendly tool that can be accessed through the mobile application as well."
"In most of the use cases, both time and cost are being saved, which is the reason they are using these automations."
"It has reduced the number of full-time employees."
"The simplicity of the tool is a plus point, as it does not require one to be from coding background to work on it."
"The way it integrates with subsystems is impressive. When automating business processes, there might be multiple systems in use. Automation Anywhere provides various ways to connect, such as by directly using backend APIs or using the frontend. This is incredibly useful."
"The solution is stable and doesn't require many server resources, so I don't think there are stability issues."
"You can go huge - so it is definitely a scalable solution."
"Before OutSystems we used to take six to seven months to build applications, now, using OutSystems, it just takes two to three months, max, and the best part is that one or two developers can create a full application."
"Their out-of-the-box UI is quite good."
"The OutSystems' most effective features for speeding up development cycles are the process orchestration and the drag-and-drop updating of business processes."
"It is very stable."
"The technical support is perfect."
"I find it to be a genuinely cool and effective platform for my development needs."
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
 

Cons

"For the short term, in this pandemic era, they should have a feature to write and save directly into Word documents, Office 365, or Google Docs."
"Many clients use the Citrix environment but AA has very low functionality to automate a Citrix environment."
"Giving access to our internal websites was not simple during the initial setup."
"I think Automation Anywhere could be improved by addressing the learning curve, as it is a little complex to start using it, especially for people new to automation tools."
"There are a lot of things that need to be improved, especially related to the Control Room, but you can develop and scale with this tool very, very fast."
"Working with the Automation Anywhere servers and domains have proven to be difficult. We are trying to get more licenses and servers set up, so we can run multiple scenarios simultaneously."
"They should make the product smarter. The bot we use right now is kind of fundamentally basic loop-based. We really want to see a little bit more advanced capability, that way we can undertake more comprehensive tasks."
"They need to make the AA stable across all browsers and I hope to see it fixed in the next version."
"The installation is a bit tedious."
"It's difficult to do the component version control. I would like them to add more studying materials."
"Reporting is very light."
"The initial setup of OutSystems is not easy. It is a very heavy application that requires a lot of hardware and software resources."
"OutSystems does not provide any native reporting resources. All reports must be created with other tools or as a webpage."
"The solution's testing framework needs to be improved, and the workflow should be slightly more mature."
"The prices should be lower. It is a little bit too high for a small market."
"I would like to see more integration between the use of artificial intelligence to speed up the process delivery time."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"Its interface should be a bit more user-friendly."
 

Pricing and Cost Advice

"The solution itself is free unless we want to add the support option but we have to pay for the bots we use."
"We are a partner of Automation Anywhere and find the pricing to be reasonable."
"They're very flexible around pricing and licensing."
"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."
"We are currently negotiating a contract. Depending upon that, we will definitely look at increasing usage."
"We are interested in saving manual engineer man-hours. So far, we have saved $100,000."
"The price is a little bit high but the support is good."
"Automation Anywhere's price is considerably better than UiPath's."
"I would rate it five to six out of ten."
"It is too expensive for small companies."
"For a single application, it's too expensive."
"It is not an expensive product, especially if you have access to more features and deal with more projects."
"OutSystems is a good solution, but it's not cheap."
"The product is expensive and I would rate its pricing a seven out of ten. You need to pay a yearly subscription to use the product."
"There are no additional costs with the standard license."
"OutSystems is a very expensive solution, and it has to be cheaper."
"We have a yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
7%
Financial Services Firm
14%
Computer Software Company
9%
Construction Company
7%
Manufacturing Company
7%
Financial Services Firm
16%
Outsourcing Company
12%
Computer Software Company
11%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise537
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise32
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into t...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applic...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing ...
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Comparisons

 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Find out what your peers are saying about OutSystems vs. ProcessMaker and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.