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Ordaana vs Retently comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ordaana
Ranking in Customer Experience Management
15th
Average Rating
10.0
Reviews Sentiment
9.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Retently
Ranking in Customer Experience Management
52nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Customer Experience Management category, the mindshare of Ordaana is 0.8%, up from 0.5% compared to the previous year. The mindshare of Retently is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Experience Management Mindshare Distribution
ProductMindshare (%)
Ordaana0.8%
Retently0.8%
Other98.4%
Customer Experience Management
 

Featured Reviews

ST
Works at Zimbra Technologies
The insights and analytics provided by Ordaana have been invaluable in refining our sales strategies and identifying growth opportunities
While Ordaana CRM has been a fantastic tool for our organization, there are a few areas where we see room for improvement. Enhancing the mobile app functionality would be beneficial, as our team members are often on the go and need seamless access to the CRM from their mobile devices. Additionally, expanding the customization options for reports and dashboards would allow us to tailor the insights more closely to our specific needs. We would love to see the inclusion of a built-in chat feature for internal team communication directly within Ordaana CRM. This would streamline collaboration and ensure all communications are centralized. Moreover, an advanced analytics module with predictive insights and trend analysis would be a game-changer, helping us anticipate customer needs and make more informed decisions. Lastly, integrating social media management tools would enable us to track and engage with our customers across various platforms more effectively.
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Questions from the Community

What is your experience regarding pricing and costs for Ordaana ?
When considering Ordaana CRM, it's important to carefully evaluate the setup cost, pricing, and licensing options to ensure they align with your organization's budget and needs. The initial setup c...
What needs improvement with Ordaana ?
While Ordaana CRM has been a fantastic tool for our organization, there are a few areas where we see room for improvement. Enhancing the mobile app functionality would be beneficial, as our team me...
What is your primary use case for Ordaana ?
We use the Ordaana CRM primarily to manage customer relationships and streamline our sales processes. Our team of 15 operates in a fast-paced environment where efficiency and organization are key. ...
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Comparisons

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Overview

 

Sample Customers

Information Not Available
1. Airbnb 2. Uber 3. Spotify 4. Dropbox 5. Slack 6. Adobe 7. Netflix 8. Microsoft 9. Salesforce 10. LinkedIn 11. Twitter 12. Facebook 13. Google 14. Amazon 15. Apple 16. IBM 17. Oracle 18. Intel 19. Cisco 20. HP 21. Dell 22. Samsung 23. Sony 24. Nike 25. Coca-Cola 26. PepsiCo 27. McDonald's 28. Starbucks 29. Walmart 30. Target 31. Visa 32. Mastercard
Find out what your peers are saying about Salesforce, Genesys, Qualtrics and others in Customer Experience Management. Updated: March 2026.
885,789 professionals have used our research since 2012.