We performed a comparison between Oracle Process Cloud Service and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system."
"It's scalable."
"The iTerm suite is also crucial for visibility and optimization."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"The solution effectively automates business processes."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"Great with IT processes and business processes."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"The data visualization is good."
"The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who relied on them for sending tasks via WhatsApp or SMS."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"The deployment requires awareness among the project staff."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"There can be gaps in integration."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"We cannot perform GUI automation using the tool."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
Oracle Process Cloud Service is ranked 16th in Process Automation with 1 review while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Oracle Process Cloud Service is rated 10.0, while ServiceNow Orchestration is rated 8.2. The top reviewer of Oracle Process Cloud Service writes "Helps to transform an organization from a paper-based system to a paperless one using a workflow engine". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Oracle Process Cloud Service is most compared with Control-M, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration.
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We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.