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Control-M vs Oracle Process Cloud Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Control-M
Ranking in Process Automation
3rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
121
Ranking in other categories
Managed File Transfer (MFT) (4th), Workload Automation (1st)
Oracle Process Cloud Service
Ranking in Process Automation
17th
Average Rating
10.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of Control-M is 4.5%, up from 3.9% compared to the previous year. The mindshare of Oracle Process Cloud Service is 0.4%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.
Sherif Bashar - PeerSpot reviewer
Helps to transform an organization from a paper-based system to a paperless one using a workflow engine
The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system. We rely on it as the backbone of our processes. It allows us to create self-service requirements, processes, and applications. Integrating the tool with other applications was very easy. They provide REST services, making integration straightforward. Additionally, they offer documentation in the cloud, which makes the integration process even easier. It regularly updates and enhances its services every quarter, which has benefitted us greatly. It's easy for a beginner to work with the solution for the first time. Oracle provides materials and live labs that make learning and getting started with the platform easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the managing of file transfers and the product keeping up with technology."
"First of all, the shift from manual to automation has been valuable. We have a tool that can automate."
"Promotions between environments, as well as local, mass update, versioning, and self-service."
"It is very easy to use. The HA feature is also very good."
"The workflow is much easier compared to the ACS services we were using."
"Control-M has enabled true enterprise batch automation, which combined with the other BMC Control products on our mainframe platform, allows us to run a 24/7 site with the lights out."
"We have a team called pro-mon and they monitor all the jobs for us. A single view for them makes it easy for them to monitor things."
"Technical support is very helpful and available 24/7."
"The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system."
 

Cons

"The reporting functionality needs a lot of work. We have faced problems with different versions where we run the right report, but it gives us blank entries. Then, when we run the same report again, it gives the correct data."
"Consider adding a mobile application for remote management."
"With earlier versions, the support was not accurate or delivered in a timely manner. What would happen is that I would be in production mode and I would have an issue and would want to get someone on a call to see what was happening. But they would always say, “Hey, provide the log first and then we'll review and we'll get back to you." I feel that when a customer asks about a production issue, they should jump onto the call to see what is going on, and then collect the logs."
"I would like to see them adopt more cloud. Most companies don't have a single cloud, meaning we have data sources that come from different cloud providers. That may have been solved already, but supporting Azure would be an improvement because companies tend not to have only AWS and GCP."
"Control-M should receive more notice when it releases new features. The user interface is also a bit complex, and the navigation should be streamlined."
"The UI can be challenging for new users due to its learning curve."
"The stability of Control-M has Not been great. A big thing we've been trying to work on with BMC is observability. Modern applications should be observable and resilient, but we're finding that sometimes Control-M is not very resilient and many times Control-M is not very observable."
"Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support."
"The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who relied on them for sending tasks via WhatsApp or SMS."
 

Pricing and Cost Advice

"Cost-wise, it is good."
"The pricing and licensing could be better. However, when I compare Control-M pricing with JAMS, Control-M is still better priced than JAMS enterprise."
"We have a five-year contract with task-based licensing."
"The annual licensing within BMC Control-M is on a per task basis. Three- and five-year contracts are also offered. The customer usually buys a bundle of tasks, e.g., 5,000 tasks, then my team configures Control-M for their usage."
"we are more looking for a better cost/license/performance model because BMC, while we could say it's the best, is also the most expensive. That is what we are probably most annoyed with. We are paying something like €1,000,000 over three years for having 4,000 jobs running. That's expensive."
"The product price is reasonable. I rate the pricing an eight."
"BMC does NOT have a great licensing model from my perspective."
"As we increase the number of tasks or jobs on the system, there are concerns about cost."
"You select your message pack from multiple options, and your payment is based on your actual usage. This means you don't have to buy a bundle upfront; instead, you pay according to your consumption, including the number of messages sent"
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What do you like most about Oracle Process Cloud Service?
The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so ...
What is your experience regarding pricing and costs for Oracle Process Cloud Service?
You select your message pack from multiple options, and your payment is based on your actual usage. This means you don't have to buy a bundle upfront; instead, you pay according to your consumption...
What needs improvement with Oracle Process Cloud Service?
The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who...
 

Comparisons

No data available
 

Also Known As

Control M
No data available
 

Overview

 

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Atlatl, National Pharmacies, Mitsubishi Electric
Find out what your peers are saying about Camunda, Pega, BMC and others in Process Automation. Updated: April 2025.
849,686 professionals have used our research since 2012.