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Oracle HCM Cloud vs PeopleSoft vs Workday comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Companies using Oracle HCM Cloud experience varying ROI with benefits in efficiency, streamlined operations, and improved employee satisfaction.
Sentiment score
7.4
Organizations achieved 100% ROI with PeopleSoft due to early implementation and low costs, unlike Oracle and SAP.
Sentiment score
7.3
Workday boosts employee engagement, saves 40% time, enhances interaction, and positively impacts ROI with reasonable pricing and streamlined processes.
It is time-saving in payroll processing.
The ROI is more about easing operations rather than quantifiable metrics.
 

Customer Service

Sentiment score
5.9
Oracle HCM Cloud customer service offers quick responses but needs improvement in issue resolution and technical support quality.
Sentiment score
4.5
PeopleSoft's customer service is satisfactory but criticized for slow responses, mixed technical support, and limited custom solution support.
Sentiment score
6.9
Workday customer service is responsive and knowledgeable but desires improvements in response times and regional expertise, especially for Koreans.
I have been facing an issue with Journeys, and I had raised a couple of SRs, but unfortunately, there has been no solution until now.
Oracle provides robust technical support, with regular updates every six months or quarterly.
Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
 

Scalability Issues

Sentiment score
7.8
Oracle HCM Cloud is praised for seamless scalability, allowing effortless growth management and seamless user onboarding for various business sizes.
Sentiment score
7.6
PeopleSoft is scalable, seamlessly integrates new features, and adapts to organizational growth while maintaining performance across diverse business processes.
Sentiment score
7.9
Workday's cloud-based, flexible, scalable system supports diverse roles, excelling in growing medium to large enterprises efficiently.
You can't scale HCM on Fusion Cloud as a standalone service.
This rating reflects the limitation that custom applications do not receive support.
 

Stability Issues

Sentiment score
7.5
Oracle HCM Cloud stability varies, with many users finding it reliable, though some experience glitches and occasional downtime.
Sentiment score
7.5
PeopleSoft is highly stable and reliable, with minimal issues and strong user confidence despite occasional peak usage challenges.
Sentiment score
8.1
Workday is generally stable and reliable, with occasional minor issues like slowness or login disruptions, rated highly by users.
While I have not seen any downtime, the system can be slow at times.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
 

Room For Improvement

Enhancements needed for UI, integration, payroll, data processing, customization, training, cost reduction, and recruitment functionalities.
PeopleSoft needs improvements in mobile functionality, user interface, performance, scalability, technical support, and user experience to rival modern platforms.
Workday struggles with data integration, user interface inflexibility, and limited mobile utility, affecting user experience and international functionality.
Instead of uploading documents, a default integration with local government authorities would simplify onboarding.
Standardizing the exposure of functionalities within the application as external interfaces could enhance integration capabilities.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
However, going by the demo, I think it is quite simple to use.
 

Setup Cost

Oracle HCM Cloud offers competitive pricing with discounts, though it may be costly for SMEs; negotiate for optimal costs.
PeopleSoft pricing is costly, especially in HCM, requiring negotiation and expert management for flexible licensing and quality benefits.
Workday's pricing is high, based on headcount and modules, offering value in reduced HR complexities and integration.
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
Licensing costs were also a consideration, particularly regarding contractors.
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
 

Valuable Features

Oracle HCM Cloud is praised for its modern UI, analytics, HR functions, mobile access, and seamless updates enhancing productivity.
PeopleSoft excels in customization, integration, and functionality; offering adaptability, efficient enterprise management, and robust analytics with minimal coding needed.
Workday excels with its intuitive interface, powerful integrations, customizable functions, and strong security, enhancing HR efficiency and reducing costs.
The integration capabilities of Oracle HCM Cloud are valuable, particularly its support for managing global HR operations, including absence management, talent management, employee recruitment, and performance evaluations.
For Core HR, all the UI has been changed from different, responsive to Redwood.
This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
Comparing Workday to other products, I am taking a positive note about Workday and it is the first priority that I suggested compared to Oracle or other products.
 

Mindshare comparison

As of July 2025, in the Benefits Administration category, the mindshare of Oracle HCM Cloud is 12.4%, down from 15.3% compared to the previous year. The mindshare of PeopleSoft is 8.4%, down from 13.1% compared to the previous year. The mindshare of Workday is 19.0%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Kishor Namburu - PeerSpot reviewer
Streamlines HR operations and reduces management through valuable self-service features
We used Oracle HCM Cloud for HRMS to access without a perpetual license. We aimed to transition employees to the cloud because Oracle planned to stop support for E Business Suite by twenty twenty-five. We wanted to test and understand how Oracle HCM Cloud would support our business needs It…
UshaKatyal - PeerSpot reviewer
A mature solution that needs right implementation
I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.
Sarvesh Kumar Jha - PeerSpot reviewer
Easy to use and provides great flexibility and security
Implementing the solution is generally not easy because it depends on our client's landscape. In the last one and a half years, Workday has started a new implementation approach called launch implementation. This approach allows you, as a client organization, to implement Workday in a shorter amount of time, given that you fulfill certain criteria. It depends on the number of subsidiaries and employees you have and their compensation structure. If it's not too complex, Workday provides its clients with this new approach called launch, where they can quickly onboard with the Workday without many complex requirements. The general implementation for Fortune 500 companies is always complex.
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Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
9%
Financial Services Firm
9%
Manufacturing Company
6%
Government
9%
University
9%
Computer Software Company
8%
Financial Services Firm
8%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle C...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Cost-management initiatives were implemented to reduce expenses, such as controlling overtime hours. Licensing costs ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it wit...
What needs improvement with PeopleSoft?
PeopleSoft is affordable for existing customers only, not for new customers. The popularity is declining for several ...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customizatio...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add m...
 

Comparisons

 

Also Known As

Oracle Human Capital Management Cloud
No data available
No data available
 

Overview

 

Sample Customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: June 2025.
862,077 professionals have used our research since 2012.