We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds."The most valuable feature is the reporting service."
"I am impressed with the tool's upscaling and resiliency features."
"We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
"You can customize everything according to your preferences. I've reached out to customer support many times. I highly recommend using Oracle Cloud Infrastructure. With the product, you have complete control over the management of your system."
"I like the solution’s stability, performance, and fault alerts."
"I have found Oracle Cloud to be a scalable solution."
"The technical support is good, they have been responsive and helpful."
"The most valuable feature of the solution is that it is a cloud-based solution."
"A fully integrated solution that provides a seamless experience."
"The presentation is clear and easy to comprehend."
"We use this solution to track customer activities, opportunities and contact information."
"Salesforce is the best one out there."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"The most valuable feature is ease of use."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"The solution's scalability is an area with shortcomings...Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution."
"Pricing could be improved considering competition and market conditions."
"Customer service could be improved."
"The deployment from on-premises to the cloud is a bit complicated."
"I think that there could be a more user-friendly environment when it comes to the options that Oracle presents through the Oracle Cloud Platform."
"The initial setup can be made easier and the technical support team should give faster responses. Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users."
"Oracle Cloud Platform can improve the integration with hybrid and cross-cloud deployments. It should be a flexible solution with a very well-defined integration with other applications in the hybrid environment. There are certain integrations that are not straightforward."
"Nowadays, every SR is referred to Oracle Cloud Connect without a person actually handling the customer."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"An improved UX may be helpful in the solution's next release."
"The interface could be more user-friendly and offer more customization."
"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
"I would like to have integration with Google."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"The reporting functionality is not very intuitive."
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Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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