Oracle Cloud Infrastructure (OCI) vs Salesforce Platform comparison

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21,216 views|15,874 comparisons
93% willing to recommend
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4,706 views|4,243 comparisons
88% willing to recommend
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Executive Summary

We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds.
To learn more, read our detailed PaaS Clouds Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the reporting service.""I am impressed with the tool's upscaling and resiliency features.""We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network.""You can customize everything according to your preferences. I've reached out to customer support many times. I highly recommend using Oracle Cloud Infrastructure. With the product, you have complete control over the management of your system.""I like the solution’s stability, performance, and fault alerts.""I have found Oracle Cloud to be a scalable solution.""The technical support is good, they have been responsive and helpful.""The most valuable feature of the solution is that it is a cloud-based solution."

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"A fully integrated solution that provides a seamless experience.""The presentation is clear and easy to comprehend.""We use this solution to track customer activities, opportunities and contact information.""Salesforce is the best one out there.""The most valuable features are quick customization, solid deployment processes, and excellent reliability.""The most valuable feature is ease of use.""The standard sales and marketing tools that Salesforce provides on the platform are the most valuable.""It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."

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Cons
"The solution's scalability is an area with shortcomings...Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution.""Pricing could be improved considering competition and market conditions.""​Customer service could be improved.​""The deployment from on-premises to the cloud is a bit complicated.""I think that there could be a more user-friendly environment when it comes to the options that Oracle presents through the Oracle Cloud Platform.""The initial setup can be made easier and the technical support team should give faster responses. Oracle can introduce the VPN service that can be directly connected to the machine and perform work directly on the server. This feature can help users.""Oracle Cloud Platform can improve the integration with hybrid and cross-cloud deployments. It should be a flexible solution with a very well-defined integration with other applications in the hybrid environment. There are certain integrations that are not straightforward.""Nowadays, every SR is referred to Oracle Cloud Connect without a person actually handling the customer."

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"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave.""Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure.""An improved UX may be helpful in the solution's next release.""The interface could be more user-friendly and offer more customization.""There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning.""I would like to have integration with Google.""Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges.""The reporting functionality is not very intuitive."

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Pricing and Cost Advice
  • "Make sure you read the fine print."
  • "My ROI has increased."
  • "It's not that expensive. I think it's maybe half or one-fourth of our actual on-prem cost, especially in Oracle Data Integrator. It's pretty cheap. Maybe around $30,000 or $40,000 per month."
  • "Costing depends on if you have an existing license for the application and for the operating system."
  • "The cost may be a bit high for many potential users."
  • "The pricing is a little bit expensive compared to other products."
  • "Improvements can be made with respect to flexibility in the licensing model."
  • "There is a subscription cost rather than licensing for this product."
  • More Oracle Cloud Infrastructure (OCI) Pricing and Cost Advice →

  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process… more »
    Top Answer:The most valuable feature of the solution is that it is a cloud-based solution.
    Top Answer:The solution's reporting part is not good and needs more development. We get unpredictable errors when we use it. OIC needs to be developed because it is limited. For example, you can't make huge data… more »
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    3rd
    out of 37 in PaaS Clouds
    Views
    21,216
    Comparisons
    15,874
    Reviews
    39
    Average Words per Review
    342
    Rating
    7.9
    8th
    out of 37 in PaaS Clouds
    Views
    4,706
    Comparisons
    4,243
    Reviews
    28
    Average Words per Review
    421
    Rating
    8.2
    Comparisons
    Also Known As
    Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    Cloud services where you need them

    Your need for sovereignty, compliance, and location-specific performance should not limit your access to the latest cloud innovations. OCI gives you access to a full portfolio of cloud services wherever you need them. With a wide range of cloud options, including on-premises, dedicated Cloud@Customer, hybrid, multicloud solutions such as Oracle Database Service for Microsoft Azure, or public cloud, OCI’s distributed cloud portfolio—available across regions worldwide—solves your toughest business challenges.

    Optimize enterprise applications without costly rearchitecture

    When modernizing your enterprise apps, abandoning core technology isn’t feasible or necessary for success. OCI is built to address the unique requirements of performance-sensitive on-premises applications and other traditional enterprise apps—scale-up architectures, ultralow-latency networks, built-in security, and clustering of resources for availability in the cloud without risky and costly application refactoring. Additionally, OCI's specialized migration tools and programs facilitate easy transitioning.

    Build and run cloud native or third-party apps with open source tools

    Modern enterprises deserve the flexibility and freedom to choose from the various frameworks, clouds, and services available. Be it Postgres, SQL Server, Windows Server, VMware, or Kubernetes, OCI services are designed to easily run third-party, open source applications or to build cloud native applications. Our broad open source partner ecosystem enables you to bring apps to market faster, easily innovate, and scale.

    Harness your data to uncover new business value

    Data drives your business. Whether you’re building next-gen social applications or online games or seeking better outcomes from decades of healthcare data, making data work is getting harder. OCI services such as Oracle MySQL Heatwave and Oracle Autonomous Database service support all your data models, remove data silos, converge data for efficiency, and analyze data—helping you unlock business potential without sacrificing security and governance controls.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA
    ADP
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Comms Service Provider11%
    Transportation Company7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm11%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise18%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise15%
    Large Enterprise65%
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    PaaS Clouds
    March 2024
    Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.