We performed a comparison between Oracle ATG and SAP Hybris Commerce based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"The tool has good performance."
"We have found the B2B, B2C and D2C very valuable."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"Hybris offers a platform designed for speed."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"The user interface can be customized."
"The tool supports multiple currencies."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"The WCS management or content management is not that great."
"Hybris is not currently using microservices."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"The support team should improve the response time."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"The learning curve is high."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
Oracle ATG is ranked 4th in eCommerce Platforms with 6 reviews while SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 18 reviews. Oracle ATG is rated 8.2, while SAP Hybris Commerce is rated 8.0. The top reviewer of Oracle ATG writes "The solution offers a great way to share products, profiles, and user accounts across multiple sites". On the other hand, the top reviewer of SAP Hybris Commerce writes "A scalable tool that can be integrated with any platform ". Oracle ATG is most compared with Oracle Commerce Cloud, Salesforce Commerce Cloud, Adobe Commerce, Shopify and Salesforce Sales Cloud, whereas SAP Hybris Commerce is most compared with Shopify, Salesforce Commerce Cloud, Adobe Commerce, HCL Digital Commerce and Oracle Commerce Cloud. See our Oracle ATG vs. SAP Hybris Commerce report.
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