No more typing reviews! Try our Samantha, our new voice AI agent.

Opsview vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Opsview improves SLA performance, reduces network disruptions, and optimizes resources with minimal operational effort, enhancing overall efficiency.
Sentiment score
6.2
ThousandEyes delivers substantial ROI by reducing troubleshooting time, improving network performance, and quickly identifying issues, saving resources.
There has been a great ROI from using ThousandEyes, with significant time saved in troubleshooting as I can quickly pinpoint issues rather than spending time isolating them, alongside enhancing customer feedback and experience.
Senior cloud engineering lead and IT project owner at KDD
I have seen a return on investment by reducing troubleshooting time and having lesser user mapping error issues, in addition to engineering time saved through better observability and reduced organizational MTTR.
Project Manager at Procter & Gamble
 

Customer Service

Sentiment score
7.8
Opsview's support is praised for responsiveness, knowledge, proactive staff, effective communication, and clear implementation assistance, despite occasional concerns.
Sentiment score
6.9
ThousandEyes' customer service is highly regarded with responsive support, though there's room for improvement in response times.
We contacted the support team, and they resolved it within a couple of hours.
System Operation Associate at a financial services firm with 10,001+ employees
I would give it a rating of 10 because whenever we have any issues, we can typically reach someone who has the knowledge to help us.
Network Engineer Iii at a healthcare company with 5,001-10,000 employees
The customer support for ThousandEyes is very proactive and supportive.
Project Manager at Procter & Gamble
 

Scalability Issues

Sentiment score
7.1
Opsview scales well, with most users easily managing growth and minimal resource-related challenges during expansion.
Sentiment score
7.1
ThousandEyes is highly scalable, efficiently supporting enterprise needs with flexible usage across sectors, despite licensing cost concerns.
Scalability with ThousandEyes is straightforward as you don't really need to scale; it's designed to monitor multiple applications, accommodating 50 or 100 applications simultaneously.
Network Assistant Engineer at Staffordshire and Shropshire Health Informatics Service
ThousandEyes's scalability is excellent; it is very scalable and grows with my organization's needs.
Project Manager at Procter & Gamble
 

Stability Issues

Sentiment score
7.6
Opsview is generally stable and low maintenance, with rare upgrade issues and slowdowns due to MySQL dependence.
Sentiment score
8.1
ThousandEyes is praised for stability and reliability, with minimal performance issues and effective IT support resolving rare incidents.
From my experience, ThousandEyes has been stable up to 95%; I have not seen any stability issues.
Senior cloud engineering lead and IT project owner at KDD
ThousandEyes is not very stable; sometimes you have to reboot the servers to get actual results.
Network Assistant Engineer at Staffordshire and Shropshire Health Informatics Service
I would assess the stability and reliability of ThousandEyes as good, with no downtime or crashes or performance issues experienced.
R&D at a comms service provider with 51-200 employees
 

Room For Improvement

Opsview requires API upgrades, better graphing, enhanced usability, improved scalability, and refined integrations, while addressing pricing and processing issues.
ThousandEyes must improve user experience, integration, AI features, and extend automation for enhanced traffic insights and cost efficiency.
Grafana does have features that I think my current solution lacks, such as better performance reporting.
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
Incidents should be alerted on and traced early, before they escalate to full outages.
Software Developer at The Code
I think the pricing, setup cost, and licensing for ThousandEyes are too costly.
R&D at a comms service provider with 51-200 employees
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
System Operation Associate at a financial services firm with 10,001+ employees
 

Setup Cost

Opsview offers competitive pricing with negotiable discounts, comprehensive licensing, and valuable features, recommended for enterprise use.
ThousandEyes' pricing is variable, often moderate to expensive, with licensing based on flows and annual billing options.
My experience with pricing, setup cost, and licensing has been that everything was cost-effective.
Project Manager at Procter & Gamble
My experience with pricing, setup cost, and licensing is that it comes in cheaper than alternatives.
Lead Technical Consultant at a financial services firm with 5,001-10,000 employees
My experience with pricing, setup costs, and licensing indicates that licensing is somewhat complicated because of the credits system.
Network Engineer Iii at a healthcare company with 5,001-10,000 employees
 

Valuable Features

Opsview offers easy configuration, user-friendly GUI, robust alerting, scalability, automation, and integration, enhancing monitoring and incident response.
ThousandEyes provides network path visualization and monitoring, offering fast issue detection and integration with Cisco for improved performance.
Opsview's alerting capabilities are very helpful, and they positively impact our incident response times.
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.
Senior cloud engineering lead and IT project owner at KDD
ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data.
Project Manager at Procter & Gamble
ThousandEyes has become critical for swift network troubleshooting as well, so anytime that there's potential issues with applications or we want to be proactive in resolving potential issues before they arise, ThousandEyes is really the platform that we're leveraging for WAN monitoring, Wi-Fi, latency, packet loss, etc.
Vice President, Finance and Operations at Fruitist
 

Categories and Ranking

Opsview
Ranking in Network Monitoring Software
44th
Ranking in Cloud Monitoring Software
25th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Server Monitoring (20th), IT Infrastructure Monitoring (33rd)
ThousandEyes
Ranking in Network Monitoring Software
8th
Ranking in Cloud Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Opsview is 1.0%, up from 0.4% compared to the previous year. The mindshare of ThousandEyes is 1.7%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.7%
Opsview1.0%
Other97.3%
Network Monitoring Software
 

Featured Reviews

reviewer1898607 - PeerSpot reviewer
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
Real-time dashboards have improved our deployment monitoring and incident response
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we use to assess the effectiveness of Opsview's hybrid IT monitoring. Overall, I am pretty satisfied with Opsview as it is good for what it does. I do not know if Grafana has any other advantages besides better stats, as I am not involved in that side. Based on my experience, I would still recommend Opsview to others as it is good for what it does. I gave this review a rating of 8.
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Computer Software Company
12%
Manufacturing Company
7%
Outsourcing Company
6%
Financial Services Firm
12%
Manufacturing Company
9%
Healthcare Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

What needs improvement with Opsview Monitor?
There is always room for improvement, and part of the reason we're looking at Grafana is because there are things it can do that Opsview cannot do as well. Grafana does have features that I think m...
What is your primary use case for Opsview Monitor?
Our primary use case is monitoring our deployments.
What advice do you have for others considering Opsview Monitor?
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could be improved by unifying the GUI with the rest of the Cisco products since it remains legacy from its original state when Cisco acquired it.
What is your primary use case for ThousandEyes?
My main use cases for ThousandEyes are troubleshooting slow speeds and investigating disconnection issues that users report.
 

Comparisons

 

Also Known As

Opsview Monitor, Opsview Enterprise
No data available
 

Overview

 

Sample Customers

IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Opsview vs. ThousandEyes and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.