

Opsview and ThousandEyes are competing products in the network monitoring and management space. Data comparisons indicate that ThousandEyes stands out due to its robust features, making it a desirable choice for those willing to invest more.
Features: Opsview offers comprehensive monitoring across various IT environments, with strengths in scalability and performance visualization. It provides structured support and efficient resource management. ThousandEyes provides network visibility, in-depth insights into external networks, and focuses on cloud-based applications.
Room for Improvement: Opsview could improve in integrating newer cloud technologies, increasing automation capabilities, and providing more intuitive user interfaces. ThousandEyes may enhance alert customization, offer more granular reporting options, and expand integration capabilities with third-party tools.
Ease of Deployment and Customer Service: Opsview provides a structured deployment model with substantial support, making it accessible for organizations with diverse IT landscapes. ThousandEyes offers a flexible, cloud-based deployment, ideal for companies seeking quick implementation, complemented by a focus on external network performance.
Pricing and ROI: Opsview is positioned with competitive setup costs, offering notable ROI through efficient resource management and support. ThousandEyes, despite a higher initial investment, delivers significant ROI through comprehensive network analytics, proving valuable for enterprises needing critical insights into their internet and cloud performance.
```There has been a great ROI from using ThousandEyes, with significant time saved in troubleshooting as I can quickly pinpoint issues rather than spending time isolating them, alongside enhancing customer feedback and experience.
I have seen a return on investment by reducing troubleshooting time and having lesser user mapping error issues, in addition to engineering time saved through better observability and reduced organizational MTTR.
We contacted the support team, and they resolved it within a couple of hours.
I would give it a rating of 10 because whenever we have any issues, we can typically reach someone who has the knowledge to help us.
The customer support for ThousandEyes is very proactive and supportive.
Scalability with ThousandEyes is straightforward as you don't really need to scale; it's designed to monitor multiple applications, accommodating 50 or 100 applications simultaneously.
ThousandEyes's scalability is excellent; it is very scalable and grows with my organization's needs.
From my experience, ThousandEyes has been stable up to 95%; I have not seen any stability issues.
ThousandEyes is not very stable; sometimes you have to reboot the servers to get actual results.
I would assess the stability and reliability of ThousandEyes as good, with no downtime or crashes or performance issues experienced.
Grafana does have features that I think my current solution lacks, such as better performance reporting.
Incidents should be alerted on and traced early, before they escalate to full outages.
I think the pricing, setup cost, and licensing for ThousandEyes are too costly.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
My experience with pricing, setup cost, and licensing has been that everything was cost-effective.
My experience with pricing, setup cost, and licensing is that it comes in cheaper than alternatives.
My experience with pricing, setup costs, and licensing indicates that licensing is somewhat complicated because of the credits system.
Opsview's alerting capabilities are very helpful, and they positively impact our incident response times.
I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.
ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data.
ThousandEyes has become critical for swift network troubleshooting as well, so anytime that there's potential issues with applications or we want to be proactive in resolving potential issues before they arise, ThousandEyes is really the platform that we're leveraging for WAN monitoring, Wi-Fi, latency, packet loss, etc.
| Product | Mindshare (%) |
|---|---|
| ThousandEyes | 1.7% |
| Opsview | 1.0% |
| Other | 97.3% |

| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 5 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 17 |
Opsview provides advanced monitoring for system availability, service metrics, and resource usage with flexibility and scalability tailored for global networks.
Opsview delivers comprehensive monitoring through its flexible alert framework, web GUI, and integration with Nagios plugins. It facilitates seamless server additions, supports multi-tenancy, and offers scalability with a MySQL backend. Configuring new hosts and services is straightforward, while advanced services like cloning and alert noise reduction enhance user experience. Users mention room for improvement in the API, database support, and features like bulk changes in the GUI. Despite these aspects, Opsview is preferred for cloud and client monitoring across multiple geographical points.
What are Opsview's most important features?Opsview proves valuable in cloud environments for monitoring resource availability and performance. Organizations deploy it for both internal and client-facing monitoring across global regions, benefiting from enhanced event triggers and automation opportunities, particularly in deployment monitoring and service tracking.
ThousandEyes offers cutting-edge monitoring capabilities with advanced features such as end-to-end network monitoring, real-time alerts, and application insights. It supports integration with Cisco products and provides visibility into network paths, helping businesses maintain superior network performance.
ThousandEyes is renowned for its ability to diagnose network issues by offering comprehensive network path visualization and detailed analytics. Its ability to detect packet loss and monitor ISPs ensures robust network security. The integration capabilities, particularly with Cisco platforms, make it versatile for businesses requiring customizable dashboards. Users benefit from ease of use and real-time alert systems, though improvements in guest portal usability, packet analysis, and integration with Cisco platforms are needed. Enhancements in automation, knowledge resources, and application-level features could benefit users, alongside better network device monitoring through SNMP and improved path visualization. Additionally, better incident management and alert detection systems are anticipated.
What are the key features of ThousandEyes?Businesses across sectors leverage ThousandEyes for seamless network monitoring and diagnostics. It is invaluable for ensuring connectivity across LANs, Wi-Fi, internet, and SaaS applications. ThousandEyes provides critical insights into internet and ISP performance, significantly benefiting industries reliant on robust digital infrastructure.
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