No more typing reviews! Try our Samantha, our new voice AI agent.

OpsRamp vs SolarWinds AppOptics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpsRamp
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (5th), AIOps (10th)
SolarWinds AppOptics
Ranking in IT Infrastructure Monitoring
60th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (57th), Cloud Monitoring Software (45th)
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 1.6%, down from 2.9% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
OpsRamp1.6%
SolarWinds AppOptics0.8%
Other97.6%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.
John Yuko - PeerSpot reviewer
Assistant Manager ICT - Projects at I&M Bank Ltd
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main differences between OpsRamp and other solutions are the artificial intelligence and the ease of implementation and scaling."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"This is what we have achieved, 90% alert reduction, 70% of manual, routine IT processes now automated, 50% increase in team efficiency and productivity."
"Most features work fine."
"The technical support is fantastic, and they are fast to respond."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers, and additionally URL monitoring through Selenium scripting and the availability dashboard is useful."
"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The reporting of the solution is very good."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"Technical support is always live and they're supportive."
"With minimal effort on our part, TraceView provides extraordinary visibility into the requests that flow through our SOA applications."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."
"The reporting of the solution is very good."
"The sum solution, NTA, and DPA."
 

Cons

"Automation is currently quite complex and needs to be improved."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"OpsRamp cannot be scaled for big and large company deployments."
"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."
"The product also tends to release updates first and find out there is an issue later."
"There is definitely room for improvement."
"This is an emerging tool and they have tried to consolidate everything not always with success."
"AppOptics would benefit from having a much more centralized view."
"The solution should be more user-friendly."
"AppOptics would benefit from having a much more centralized view."
"Because of its inability to monitor mobile solutions, I would rate this solution as a seven out of ten."
"The integration with Unix services should be a bit more straightforward."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"I would like to see more integration with other tools that are available on the market."
 

Pricing and Cost Advice

"There is an annual licensing fee to use OpsRamp."
"OpsRamp is a cost-effective solution."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"I believe the current licensing cost is reasonable."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
10%
Healthcare Company
8%
Construction Company
13%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
Ask a question
Earn 20 points
 

Also Known As

No data available
AppOptics, SolarWinds TraceView, Librato
 

Overview

 

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies
TraxoCovea Insurance BTE TechnologyDatarista
Find out what your peers are saying about OpsRamp vs. SolarWinds AppOptics and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.