OpsRamp vs SolarWinds AppOptics comparison

OpsRamp and SolarWinds are both solutions in the IT Infrastructure Monitoring category. OpsRamp is ranked #15 with an average rating of 7.4, while SolarWinds is ranked #57. OpsRamp holds a 2.9% mindshare in IM, compared to SolarWinds’s 0.4% mindshare. Additionally, 84% of OpsRamp users are willing to recommend the solution, compared to 80% of SolarWinds users who would recommend it.

OpsRamp

Read 13 OpsRamp reviews

4,397 Views
3,386 Comparison Views

84% willing to recommend

SolarWinds AppOptics

Read 9 SolarWinds AppOptics reviews

1,032 Views
454 Comparison Views

80% willing to recommend

OpsRamp

SolarWinds AppOptics

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

SolarWinds AppOptics and OpsRamp are competing in performance monitoring and IT operations management. OpsRamp appears to have the edge with its extensive feature set, though SolarWinds AppOptics is appreciated for pricing and customer support.

Features: SolarWinds AppOptics offers full-stack visibility, application performance monitoring, and customizable dashboards. OpsRamp provides intelligent alerting, ITOM capabilities, and infrastructure-centric features. OpsRamp is ideal for organizations with complex infrastructure needs, whereas SolarWinds AppOptics offers robust monitoring efficiency.

Room for Improvement: SolarWinds AppOptics needs enhanced infrastructure management, broader IT operations features, and deeper analytics. OpsRamp could refine its deployment process, simplify integration, and improve pricing transparency. Both products could adjust their offerings for better market fit.

Ease of Deployment and Customer Service: SolarWinds AppOptics is known for easy deployment and effective integration, backed by strong technical support. OpsRamp, though complex in deployment, provides comprehensive support and onboarding services, ensuring user satisfaction despite its complexity.

Pricing and ROI: SolarWinds AppOptics presents an affordable option with appealing ROI for small to mid-sized businesses. OpsRamp, while higher in initial cost, offers substantial ROI for enterprises requiring comprehensive operations management. SolarWinds AppOptics attracts budget-focused buyers, while OpsRamp suits larger enterprises with its extensive features.

To learn more, read our detailed OpsRamp vs. SolarWinds AppOptics Report (Updated: July 2025).

Buyer's Guide

OpsRamp vs. SolarWinds AppOptics

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpsRamp

Ranking in IT Infrastructure Monitoring

15th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (3rd), AIOps (6th)

SolarWinds AppOptics

Ranking in IT Infrastructure Monitoring

57th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (56th), Cloud Monitoring Software (43rd)

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 2.9%, up from 2.3% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Muhammad Umair Gulfam

Implementation Engineer at a computer software company with 201-500 employees

Automates Azure resource monitoring and inventory management but slow with real-time patch status

There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

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John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"The technical support is fantastic, and they are fast to respond."

"The multi-tenant architecture capability of OpsRamp has helped me streamline and improve the processes within my organization."

"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."

"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."

"Predictive analysis is a valued feature."

"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."

"It is a pretty stable solution."

More OpsRamp pros

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"The reporting of the solution is very good."

"The sum solution, NTA, and DPA."

"I have found the most valuable feature is application performance management."

"The product has a great dashboard."

"Technical support is always live and they're supportive."

Cons

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."

"Automation is currently quite complex and needs to be improved."

"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."

"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."

"OpsRamp cannot be scaled for big and large company deployments."

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

More OpsRamp cons

"The solution should be more user-friendly."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"AppOptics would benefit from having a much more centralized view."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"I would like to see more integration with other tools that are available on the market."

"The integration with Unix services should be a bit more straightforward."

Pricing and Cost Advice

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"OpsRamp is a cost-effective solution."

"There is an annual licensing fee to use OpsRamp."

"I believe the current licensing cost is reasonable."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

11%

Real Estate/Law Firm

Educational Organization

17%

Financial Services Firm

14%

Government

13%

Computer Software Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpsRamp?

Most features work fine.

See all answers

What is your experience regarding pricing and costs for OpsRamp?

OpsRamp is a cost-effective solution.

See all answers

What needs improvement with OpsRamp?

OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...

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Comparisons

Dynatrace vs OpsRamp

Compared 14% of the time

ServiceNow IT Operations Management vs OpsRamp

Compared 12% of the time

Datadog vs OpsRamp

Compared 12% of the time

SolarWinds NPM vs OpsRamp

Compared 9% of the time

LogicMonitor vs OpsRamp

Compared 6% of the time

More OpsRamp Competitors

Dynatrace vs SolarWinds AppOptics

Compared 29% of the time

New Relic vs SolarWinds AppOptics

Compared 17% of the time

Zabbix vs SolarWinds AppOptics

Compared 11% of the time

SolarWinds Server and Application Monitor vs SolarWinds AppOptics

Compared 10% of the time

Zenoss Cloud vs SolarWinds AppOptics

Compared 9% of the time

More SolarWinds AppOptics Competitors

Product Reports

Buyer's Guide

OpsRamp

June 2025

Download OpsRamp product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

July 2025

Download SolarWinds AppOptics product report

Also Known As

No data available

AppOptics, SolarWinds TraceView, Librato

Overview

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.

Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.

Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization

Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.

Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.

Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.

Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.

Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.

Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.

Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.

Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.

Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

OpsRamp

AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems.

Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

SolarWinds

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies

TraxoCovea Insurance BTE TechnologyDatarista

Buyer's Guide

OpsRamp vs. SolarWinds AppOptics

July 2025

Free Report: OpsRamp vs. SolarWinds AppOptics

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