OpsRamp vs SolarWinds AppOptics comparison

OpsRamp and SolarWinds are both solutions in the IT Infrastructure Monitoring category. OpsRamp is ranked #26 with an average rating of 8.0, while SolarWinds is ranked #61. OpsRamp holds a 1.2% mindshare in IM, compared to SolarWinds’s 0.8% mindshare. Additionally, 84% of OpsRamp users are willing to recommend the solution, compared to 80% of SolarWinds users who would recommend it.

OpsRamp

Read 13 OpsRamp reviews

5,112 Views
3,783 Comparison Views

84% willing to recommend

SolarWinds AppOptics

Read 9 SolarWinds AppOptics reviews

2,750 Views
1,403 Comparison Views

80% willing to recommend

OpsRamp

SolarWinds AppOptics

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

SolarWinds AppOptics and OpsRamp are competing in performance monitoring and IT operations management. OpsRamp appears to have the edge with its extensive feature set, though SolarWinds AppOptics is appreciated for pricing and customer support.

Features: SolarWinds AppOptics offers full-stack visibility, application performance monitoring, and customizable dashboards. OpsRamp provides intelligent alerting, ITOM capabilities, and infrastructure-centric features. OpsRamp is ideal for organizations with complex infrastructure needs, whereas SolarWinds AppOptics offers robust monitoring efficiency.

Room for Improvement: SolarWinds AppOptics needs enhanced infrastructure management, broader IT operations features, and deeper analytics. OpsRamp could refine its deployment process, simplify integration, and improve pricing transparency. Both products could adjust their offerings for better market fit.

Ease of Deployment and Customer Service: SolarWinds AppOptics is known for easy deployment and effective integration, backed by strong technical support. OpsRamp, though complex in deployment, provides comprehensive support and onboarding services, ensuring user satisfaction despite its complexity.

Pricing and ROI: SolarWinds AppOptics presents an affordable option with appealing ROI for small to mid-sized businesses. OpsRamp, while higher in initial cost, offers substantial ROI for enterprises requiring comprehensive operations management. SolarWinds AppOptics attracts budget-focused buyers, while OpsRamp suits larger enterprises with its extensive features.

To learn more, read our detailed OpsRamp vs. SolarWinds AppOptics Report (Updated: April 2026).

Buyer's Guide

OpsRamp vs. SolarWinds AppOptics

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpsRamp

Ranking in IT Infrastructure Monitoring

26th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (6th), AIOps (10th)

SolarWinds AppOptics

Ranking in IT Infrastructure Monitoring

61st

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (55th), Cloud Monitoring Software (44th)

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 1.2%, down from 2.9% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
OpsRamp	1.2%
SolarWinds AppOptics	0.8%
Other	98.0%

IT Infrastructure Monitoring

Featured Reviews

reviewer2732427

System Integration Advisor at a tech vendor with 10,001+ employees

Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities

If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

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John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main differences between OpsRamp and other solutions are the artificial intelligence and the ease of implementation and scaling."

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."

"This is what we have achieved, 90% alert reduction, 70% of manual, routine IT processes now automated, 50% increase in team efficiency and productivity."

"Predictive analysis is the most valuable feature; it's very clear in informing us what issues to expect in the future and when they will occur."

"The technical support is fantastic, and they are fast to respond."

"We find the product's seamless integration with Zendesk to be extremely valuable to our business."

"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."

"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."

More OpsRamp pros

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"The reporting of the solution is very good."

"The product has a great dashboard."

"Technical support is always live and they're supportive."

"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."

"The sum solution, NTA, and DPA."

"Technical support is always live and they're supportive."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

More SolarWinds AppOptics pros

Cons

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices."

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."

"An area of improvement would be application monitoring, but OpsRamp is currently working on improving it."

"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."

"The product also tends to release updates first and find out there is an issue later."

"An area of improvement would be application monitoring."

"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."

More OpsRamp cons

"I would like to see more integration with other tools that are available on the market."

"The support is not too bad, but also not very good—it's quite standard."

"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."

"I would like to see more integration with other tools that are available on the market."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"I'd like to see the ability to use other internal instrumented applications as filters in the overview/aggregation screen."

More SolarWinds AppOptics cons

Pricing and Cost Advice

"OpsRamp is a cost-effective solution."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"There is an annual licensing fee to use OpsRamp."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"I believe the current licensing cost is reasonable."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

10%

Healthcare Company

Financial Services Firm

13%

Construction Company

13%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for OpsRamp?

I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.

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What needs improvement with OpsRamp?

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What is your primary use case for OpsRamp?

Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...

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Compared 6% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

OpsRamp

April 2026

Download OpsRamp product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2026

Download SolarWinds AppOptics product report

Also Known As

No data available

AppOptics, SolarWinds TraceView, Librato

Overview

OpsRamp offers a comprehensive IT management platform that enhances business operations through monitoring automation, AIOps, and integration capabilities.

OpsRamp provides a single pane of glass for hybrid infrastructure management, integrating with tools like Zendesk to streamline operations. With predictive analytics and AIOps features such as root cause analysis, it significantly improves IT efficiency. The platform's machine learning, event correlation, and personalized dashboards improve user experience. However, users have noted scalability issues, interface limitations, and patch management inconsistencies, with room for enhancement in network capabilities and ITSM maturity.

What features define OpsRamp?

Single Pane of Glass: Enables seamless monitoring of all IT assets in one dashboard.
Event Correlation: Reduces noise by filtering events and highlighting critical incidents.
Integration Capability: Connects with tools like Zendesk to boost collaboration.
Predictive Analytics: Offers insights through machine learning to anticipate IT issues.
AIOps Automation: Facilitates root cause analysis and automated incident resolution.

What benefits should users consider from OpsRamp reviews?

Enhanced Efficiency: Streamlined operations through integration and automation.
Improved Collaboration: Better coordination via multi-tenant architecture and shared dashboards.
Increased Accuracy: Machine learning features provide precise reporting and analysis.
Operational Cost Savings: Tools consolidation and predictive features reduce expenses.

OpsRamp is widely implemented for managing and automating IT infrastructure across sectors. Enterprises apply it for Azure infrastructure management, resource threshold setting, and generating alerts. It supports digital transformation through incident management, tools consolidation, and leveraging AI for IT operations, facilitating network and storage device onboarding for customer environments.

OpsRamp

SolarWinds AppOptics offers powerful network performance monitoring and application insights, aiding enterprises in optimizing operations.

SolarWinds AppOptics provides comprehensive tools for network and application performance management. This platform enhances real-time monitoring capabilities, offering topology discovery and hop-by-hop performance analysis. With a focus on minimal configuration, users gain extraordinary visibility into service-oriented architecture applications and are equipped to identify performance issues efficiently. The dashboard's integration capabilities streamline application performance data, empowering organizations with robust reporting features. The deployment is popularly on-premises, yet improvements are desired in pricing strategy and integrations with existing tools.

What are the important features of SolarWinds AppOptics?

Topology Discovery: Facilitates understanding of network structure and connections.
Real-Time Monitoring: Delivers current data to monitor system performance live.
Heat Maps: Provides visual insights into network traffic patterns and performance metrics.
Pathview Monitoring: Enables tracking and evaluation of network performance per segment.
Integration Capabilities: Supports metrics integration for comprehensive system monitoring.

What benefits and ROI should users expect?

Efficiency in Issue Resolution: Swift identification of network bottlenecks and performance issues.
Enhanced Reporting: In-depth reports facilitating data-driven decisions.
Increased Visibility: Comprehensive insights into application and network activities.
Minimal Configuration: Quick setup enabling immediate utility and productivity.

SolarWinds AppOptics is widely used in network operations within enterprises, also extending to server and application monitoring. Deployed to track servers and network devices, it aids in analyzation of logs and data across environments, and is essential for service management. Specific industries benefit from detailed deployment inventory and management portfolios enabled by AppOptics.

SolarWinds

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies

TraxoCovea Insurance BTE TechnologyDatarista

Buyer's Guide

OpsRamp vs. SolarWinds AppOptics

April 2026

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