OpenText Content Manager vs Oracle WebCenter comparison

OpenText and Oracle are both solutions in the Enterprise Content Management category. OpenText is ranked #7 with an average rating of 8.3, while Oracle is ranked #16. OpenText holds a 4.4% mindshare in ECM, compared to Oracle’s 2.1% mindshare. Additionally, 86% of OpenText users are willing to recommend the solution, compared to 70% of Oracle users who would recommend it.

OpenText Content Manager

Read 23 OpenText Content Manager reviews

1,430 Views
824 Comparison Views

86% willing to recommend

Oracle WebCenter

Read 12 Oracle WebCenter reviews

731 Views
563 Comparison Views

70% willing to recommend

OpenText Content Manager

Oracle WebCenter

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Executive SummaryUpdated on Nov 4, 2024

Oracle WebCenter and OpenText Content Manager are two leading products in enterprise content management. OpenText Content Manager holds a strategic advantage due to its comprehensive feature set, while Oracle WebCenter is more cost-effective, particularly for existing Oracle customers.

Features: Oracle WebCenter offers robust integration with Oracle applications, enhancing collaboration and providing social capabilities. It features a content repository for file management and offers Java-based customizations for user adaptability. OpenText Content Manager provides extensive content lifecycle management, supports regulatory compliance, and integrates with Microsoft Office for streamlined document handling.

Room for Improvement: Oracle WebCenter could improve its integration with non-Oracle applications and enhance its user interface to compete with more modern solutions. It also requires improvements in AI-driven analytics. OpenText Content Manager can refine its workflow engine and improve its search and retrieval functions. The complexity of its deployment process and security architecture could be simplified for better user experience.

Ease of Deployment and Customer Service: Oracle WebCenter benefits from easy integration within Oracle infrastructure, allowing seamless deployment. It offers efficient customer support with high accessibility. OpenText Content Manager provides a flexible deployment model with both cloud and on-premises options. Its customer service is known for being knowledgeable with flexible assistance options.

Pricing and ROI: Oracle WebCenter is noted for its competitive pricing, offering substantial ROI for existing Oracle users due to lower setup costs. OpenText Content Manager has a higher initial investment requirement, but its rich feature set provides significant long-term ROI. Organizations often find the initial cost justified by the extensive capabilities offered.

To learn more, read our detailed OpenText Content Manager vs. Oracle WebCenter Report (Updated: April 2025).

Buyer's Guide

OpenText Content Manager vs. Oracle WebCenter

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Content Manager

Ranking in Enterprise Content Management

7th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

File Archiving (4th), Document Management Software (2nd)

Oracle WebCenter

Ranking in Enterprise Content Management

16th

Average Rating

7.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Customer Experience Management (33rd), Web Content Management (8th), Corporate Portals (Enterprise Information Portals) (5th)

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of OpenText Content Manager is 4.4%, up from 3.2% compared to the previous year. The mindshare of Oracle WebCenter is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Maurice Riverso

Records Management Officer at ANZPAA

Our our official repository and it has disposal management and retention management

The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

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Mehdi Hasankhan

Head of Development and Implementation at Arak Petrochemical Company

Gives me easy access, connection and compatibility with all of the Oracle products

WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."

"An advantage is integration with your IP directory."

"I did not face issues with the product's scalability...The solution's technical support is good."

"The product can be integrated with different solutions."

"For a records management system, Content Manager is a really good system."

"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."

"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."

"It has a robust search but has often been difficult for people to learn."

"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."

"Integration within the solution is very good."

"WebCenter's interface is very user-friendly."

"A great solution for storing and searching large volumes of documents with easy access."

"Oracle integrates well with other products to cover Big Data."

"You can move workloads in between sub-servers so that you don't overload a portion of the server."

"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."

Cons

"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."

"It's not very good at providing stable and robust add-ins to Microsoft."

"Due to very limited use in the industry, vendor and contract support are hard to find."

"Pricing is an issue, as it is too expensive."

"The stability of the solution is an area of concern where improvements can be made."

"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."

"The product could improve its scalability."

"The ease of use should be addressed."

"I would like them to add more Web 2.0 features."

"The speed of the backup should be enhanced."

"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."

"This solution needs to support translation into the Arabic language."

"Does not seem to be totally compatible with Windows 10 as of our current version."

"WebCenter requires a lot of design effort to upload content to our regular system."

"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."

"Its functions need more stability."

Pricing and Cost Advice

"The fees incurred are for the licensing and maintenance."

"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."

"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."

"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."

"The price needs to be lowered."

"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."

"WebCenter's pricing is on the higher side."

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Top Industries

By visitors reading reviews

Government

19%

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Content Manager?

An advantage is integration with your IP directory.

See all answers

What is your experience regarding pricing and costs for Micro Focus Content Manager?

Pricing is a disadvantage as it is very expensive, especially in this market.

See all answers

What needs improvement with Micro Focus Content Manager?

Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...

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Comparisons

SharePoint vs OpenText Content Manager

Compared 26% of the time

OpenText Extended ECM vs OpenText Content Manager

Compared 17% of the time

OpenText Documentum vs OpenText Content Manager

Compared 13% of the time

IBM FileNet vs OpenText Content Manager

Compared 11% of the time

Microsoft Purview Records Management vs OpenText Content Manager

Compared 11% of the time

More OpenText Content Manager Competitors

Oracle Content Management vs Oracle WebCenter

Compared 31% of the time

Adobe Experience Manager vs Oracle WebCenter

Compared 21% of the time

SharePoint vs Oracle WebCenter

Compared 17% of the time

IBM FileNet vs Oracle WebCenter

Compared 10% of the time

Liferay Digital Experience Platform vs Oracle WebCenter

Compared 10% of the time

More Oracle WebCenter Competitors

Product Reports

Buyer's Guide

OpenText Content Manager

April 2025

Download OpenText Content Manager product report

Buyer's Guide

Oracle WebCenter

April 2025

Download Oracle WebCenter product report

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager

WebCenter, FatWire

Overview

OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

OpenText

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Oracle

Sample Customers

Missouri State Courts

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Buyer's Guide

OpenText Content Manager vs. Oracle WebCenter

April 2025

Free Report: OpenText Content Manager vs. Oracle WebCenter

Find out what your peers are saying about OpenText Content Manager vs. Oracle WebCenter and other solutions. Updated: April 2025.

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