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OpenText 360 for SharePoint vs OpenText Documentum comparison

The compared OpenText 360 for SharePoint and OpenText Documentum solutions aren't in the same category. OpenText 360 for SharePoint is ranked #25 in BPM , with an average rating of 8.5, and holds a 0.4% mindshare in the category. OpenText Documentum is ranked #3 in ECM , with an average rating of 7.6, and holds a 12.5% mindshare. Additionally, 100% of OpenText 360 for SharePoint users are willing to recommend the solution, compared to 83% of OpenText Documentum users who would recommend it.
OpenText 360 for SharePoint
Read 15 OpenText 360 for SharePoint reviews
  • 541 Views
  • 370 Comparison Views
100% willing to recommend
OpenText Documentum
Read 31 OpenText Documentum reviews
  • 3,382 Views
  • 2,516 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between OpenText 360 for SharePoint and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Apache, Automation Anywhere and others in Business Process Management (BPM).

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Buyer's Guide
Business Process Management (BPM)
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText 360 for SharePoint
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (25th)
OpenText Documentum
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

OpenText 360 for SharePoint and OpenText Documentum aren’t in the same category and serve different purposes. OpenText 360 for SharePoint is designed for Business Process Management (BPM) and holds a mindshare of 0.4%, down 0.6% compared to last year.
OpenText Documentum, on the other hand, focuses on Enterprise Content Management, holds 12.5% mindshare, up 10.5% since last year.
Business Process Management (BPM)
Enterprise Content Management
 

Featured Reviews

Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
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Sunil Mudambi - PeerSpot reviewer
Saves time and increases an organization's productivity
It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."
"The product has a strong and easy integration with Teams."
"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The fact that it allows for the internal sharing of information is very good."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."
More OpenText 360 for SharePoint pros
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"I recommend Documentum as it supports big systems and offers good integration."
"The most impactful thing is the size, which is almost 25 TB."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The most valuable feature of OpenText Documentum is the versioning."
"It has the ability to categorize and search."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
More OpenText Documentum pros
 

Cons

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"The user interface could definitely be improved."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
More OpenText 360 for SharePoint cons
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The biggest issue for us is the price of the product."
"The BPM side should be improved."
"I would like to see performance improvements, especially regarding slow response times."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"The user interface can be improved."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The vertical application could be improved."
More OpenText Documentum cons
 

Pricing and Cost Advice

"On-premises version is expensive"
"It has a reasonable price."
"SharePoint uses a subscription model."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"The solution has a very complex pricing model."
"Pricing is a part of the enterprise agreement that we have."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Government
11%
Legal Firm
8%
Energy/Utilities Company
8%
Financial Services Firm
19%
Government
12%
Computer Software Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
See all answers
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.
See all answers
What needs improvement with OpenText 360 for SharePoint?
The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...
See all answers
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
See all answers
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
See all answers
What needs improvement with OpenText Documentum?
The price is quite high as the licensing prices are significant.
See all answers
 

Comparisons

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SAP Signavio Process Manager vs OpenText 360 for SharePoint
Compared 100% of the time
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Compared 23% of the time
OpenText Extended ECM vs OpenText Documentum Logo
OpenText Extended ECM vs OpenText Documentum
Compared 18% of the time
IBM FileNet vs OpenText Documentum Logo
IBM FileNet vs OpenText Documentum
Compared 12% of the time
Alfresco vs OpenText Documentum Logo
Alfresco vs OpenText Documentum
Compared 12% of the time
Hyland OnBase vs OpenText Documentum Logo
Hyland OnBase vs OpenText Documentum
Compared 9% of the time
More OpenText Documentum Competitors
 

Product Reports

Buyer's Guide
OpenText 360 for SharePoint
April 2025
OpenText 360 for SharePoint reportDownload OpenText 360 for SharePoint product report
Buyer's Guide
OpenText Documentum
April 2025
OpenText Documentum reportDownload OpenText Documentum product report
 

Also Known As

Process 360, Global 360, OpenText Process 360
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
OpenText
OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

OpenText
 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Buyer's Guide
Business Process Management (BPM)
April 2025
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