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OpenText 360 for SharePoint vs OpenText Documentum Content Management comparison

The compared OpenText 360 for SharePoint and OpenText Documentum Content Management solutions aren't in the same category. OpenText 360 for SharePoint is ranked #27 in BPM , with an average rating of 8.3, and holds a 0.4% mindshare in the category. OpenText Documentum Content Management is ranked #2 in ECM , with an average rating of 7.6, and holds a 12.4% mindshare. Additionally, 100% of OpenText 360 for SharePoint users are willing to recommend the solution, compared to 83% of OpenText Documentum Content Management users who would recommend it.
OpenText 360 for SharePoint
Read 16 OpenText 360 for SharePoint reviews
  • 540 Views
  • 240 Comparison Views
100% willing to recommend
OpenText Documentum Content...
Read 32 OpenText Documentum Content Management reviews
  • 3,256 Views
  • 2,162 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between OpenText 360 for SharePoint and OpenText Documentum Content Management based on real PeerSpot user reviews.

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May 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText 360 for SharePoint
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Business Process Management (BPM) (27th)
OpenText Documentum Content...
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

OpenText 360 for SharePoint and OpenText Documentum Content Management aren’t in the same category and serve different purposes. OpenText 360 for SharePoint is designed for Business Process Management (BPM) and holds a mindshare of 0.4%, down 0.7% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 12.4% mindshare, up 10.6% since last year.
Business Process Management (BPM)
Enterprise Content Management
 

Featured Reviews

Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
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Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"Overall, I would rate OpenText 360 for SharePoint as ten."
More OpenText 360 for SharePoint pros
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"We like Documentum for its capacity and reliability."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"OpenText Documentum has improved availability and performance in our organization."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"I recommend Documentum as it supports big systems and offers good integration."
"The most impactful thing is the size, which is almost 25 TB."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
More OpenText Documentum Content Management pros
 

Cons

"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
More OpenText 360 for SharePoint cons
"The vertical application could be improved."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"The user interface can be a bit more intuitive."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"It's difficult to manage and customize Documentum."
More OpenText Documentum Content Management cons
 

Pricing and Cost Advice

"It has a reasonable price."
"Pricing is a part of the enterprise agreement that we have."
"SharePoint uses a subscription model."
"The solution has a very complex pricing model."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"On-premises version is expensive"
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"It is quite an expensive product."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Government
10%
Manufacturing Company
9%
Legal Firm
8%
Financial Services Firm
20%
Government
12%
Computer Software Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
See all answers
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.
See all answers
What needs improvement with OpenText 360 for SharePoint?
The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...
See all answers
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
See all answers
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
See all answers
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
See all answers
 

Comparisons

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Compared 22% of the time
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Compared 17% of the time
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Compared 13% of the time
IBM FileNet vs OpenText Documentum Content Management Logo
IBM FileNet vs OpenText Documentum Content Management
Compared 11% of the time
Hyland OnBase vs OpenText Documentum Content Management Logo
Hyland OnBase vs OpenText Documentum Content Management
Compared 9% of the time
More OpenText Documentum Content Management Competitors
 

Product Reports

Buyer's Guide
OpenText 360 for SharePoint
May 2025
OpenText 360 for SharePoint reportDownload OpenText 360 for SharePoint product report
Buyer's Guide
OpenText Documentum Content Management
May 2025
OpenText Documentum Content Management reportDownload OpenText Documentum Content Management product report
 

Also Known As

Process 360, Global 360, OpenText Process 360
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
OpenText

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?
  • Security: Robust security features ensure content protection.
  • Metadata Management: Advanced handling of metadata enhances organization.
  • Integration: Seamless connectivity with systems like SAP and Salesforce.
  • Lifecycle Management: Comprehensive support for document lifecycles.
  • Automation Engine: Streamlined workflows through intuitive automation.
What benefits or ROI can users expect?
  • Improved Efficiency: Centralized management reduces redundancies.
  • Regulatory Compliance: Helps meet industry standards easily.
  • Scalability: Accommodates growing content volumes effortlessly.
  • Enhanced Collaboration: Facilitates document sharing and teamwork.
  • Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText
 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Buyer's Guide
Business Process Management (BPM)
May 2025
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