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Opal vs UserLock comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Opal
Ranking in Access Management
21st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
User Provisioning Software (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (19th)
UserLock
Ranking in Access Management
34th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (30th)
 

Mindshare comparison

As of October 2026, in the Access Management category, the mindshare of Opal is 0.8%, up from 0.3% compared to the previous year. The mindshare of UserLock is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Opal0.8%
UserLock1.1%
Other98.1%
Access Management
 

Featured Reviews

Mohammed Mudasser - PeerSpot reviewer
AI/ML Engineer at a educational organization with 501-1,000 employees
Automated access reviews have improved least privilege and simplified identity governance
The best features Opal offers are automated access reviews, centralized visibility, and just-in-time access. I especially appreciate the ability to enforce time-bound access and automatically revoke privileges, which makes least privilege management much more practical. The automated access reviews have made the process much more efficient by giving us a structured way to review and revoke unnecessary permissions. Instead of manually checking every entitlement, we can focus on exceptions and higher risk access, which makes the review process more manageable and consistent. I would also add that the context Opal provides during access reviews is valuable. You can see the access relationship and risk rather than simply approving or denying it blindly. This makes the decisions more informed and gives the team a much better audit trail.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, my phone usage was around nine hours and fifteen minutes or more, but it has significantly reduced to around six hours and thirty minutes to seven hours, meaning two and a half to three hours has been reduced after using Opal as my primary screen time blocker."
"Opal has positively impacted my organization by reducing stress and increasing effectiveness for all our employees; it works better so all our employees have more time to sleep and they can investigate more."
"The clearest outcome I have seen is less manual effort during access reviews and better control over unnecessary or standing access, which improves the overall security posture."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
 

Cons

"Opal can be improved in some ways."
"The core platform is already strong, but I would appreciate more flexibility in customizing workflows and access review policies."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

Information not available
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Educational Organization
11%
Comms Service Provider
11%
Construction Company
8%
Comms Service Provider
19%
Construction Company
15%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Opal?
Opal can be improved in some ways. In the paid version, there are multiple features, but in the freemium version, there are fewer features. The blockage of the application can be more rigorous. Rig...
What is your primary use case for Opal?
The main use case of Opal for me is to reduce my screen time during my work hours, during my wake-up time, and during my sleeping time to improve my focus and feasibility towards my work and my act...
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Comparisons

 

Overview

 

Sample Customers

Information Not Available
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Opal vs. UserLock and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.