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Microsoft Entra ID vs Opal comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
1st
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
277
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (1st), Identity Management (IM) (2nd), Microsoft Security Suite (2nd)
Opal
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
19th
Ranking in Access Management
20th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
User Provisioning Software (10th)
 

Mindshare comparison

As of August 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Microsoft Entra ID is 17.3%, down from 26.0% compared to the previous year. The mindshare of Opal is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID17.3%
Opal1.0%
Other81.7%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
Pranay Jain - PeerSpot reviewer
Senior software engineer at Simplifyvms
Focused workdays have replaced doomscrolling and now reduce my daily screen time significantly
Opal can be improved in some ways. In the paid version, there are multiple features, but in the freemium version, there are fewer features. The blockage of the application can be more rigorous. Right now, if we play two to three games, then a math game or anything, we are able to remove that lock. It should be more rigorous in some manner, and for some applications, it should be more rigorous. Application-wise rigorousness should be introduced. The different modes are good, but they should be more customizable according to the person. The end goal should meet whatever the objective is, so if the person has used more than six hours, then it should remind the person frequently that this application has used this time and this is an application you should not use. It should give us a timer or some kind of notification that the person will not use it anymore.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The write-back caching of Microsoft Entra ID allows us to keep our existing Active Directory environment while also using Azure services, which helped tremendously because we didn't have to do a full conversion from one to the other."
"The most valuable feature is the ability to authenticate users using Microsoft Entra ID."
"It's very easy to run and it's part of their ecosystem and I don't think it's going anywhere anytime soon."
"We used to deal with 150 tickets a month for password changes, and after the migration and integration with those identities, we went to zero."
"The implementation of Microsoft Entra ID has hardened our approach to defending against token theft and nation-state attacks."
"The product is easy to use."
"Azure AD has security features that have definitely helped to improve our security posture."
"Microsoft Entra ID has provided my company with visibility into everything that is occurring regarding authentications for any application across all apps."
"Previously, my phone usage was around nine hours and fifteen minutes or more, but it has significantly reduced to around six hours and thirty minutes to seven hours, meaning two and a half to three hours has been reduced after using Opal as my primary screen time blocker."
"Opal has positively impacted my organization by reducing stress and increasing effectiveness for all our employees; it works better so all our employees have more time to sleep and they can investigate more."
 

Cons

"I think there is room for improvement with actually discussing, and advertising Microsoft as a an authenticator. Many people just get confused and use Google, and I think if Microsoft would make more of an effort to penetrate the market, that would be key."
"Their support needs improvement. The UI can also be better. The menu options are very confusing at times."
"The visibility in the GUI is not good for management. There are a lot of improvements that could make it better. It should be more user-friendly overall. It is not user-friendly because everything keeps changing on the platform. I can understand it because I know the platform, am familiar with it, and use it every day. However, for a lot of clients, they don't use it every day or are not familiar with it, so it should be more user friendly."
"The stability and reliability of Microsoft Entra ID is assessed as good, other than typical outages that every cloud service provider deals with."
"Microsoft services and most familiar third-party applications are currently supported, but we can't find many other platforms that integrate with Office 365 or Azure Active Directory. Microsoft should develop connectors for different applications and collaborate more with other vendors to cover a broader range of applications."
"The technical support can be confusing - if you're looking for something very specific, it can be hard to get the right answer or a solution."
"There is no documentation about how Microsoft will scale Azure AD for customers. It only mentions that it will scale out if you have a lot of requests but does not mention how in detail."
"The permission management is a mess."
"Opal can be improved in some ways."
 

Pricing and Cost Advice

"If you have a different IDP today, I would take a close look at what your licensing looks like, then reevaluate the licensing that you have with Microsoft 365, and see if you're covered for some of this other stuff. Folks sometimes don't realize that, "Oh, I'm licensed for that service in Azure." This becomes one of those situations where you have the "aha" moment, "Oh, I didn't know we can do that. Alright, let's go down this road." Then, they start to have conversations with Microsoft to see what they can gain. I would recommend that they work closely with their TAM, just to make sure that they are getting the right level of service. They may just not be aware of what is available to them."
"Microsoft Entra ID's pricing is reasonable."
"The licensing model is straightforward. I don't think there are any issues with the E3 license or E5 license."
"Pricing could always be better. You pay the premium for Microsoft. Sometimes, it is worth it, and at other times, you wish to have more licensing options, especially for smaller companies."
"This product is sold as part of the enterprise package and our licensing fees are paid on a yearly basis."
"Active Directory is bundled with a package of Microsoft services, so it doesn't cost much. I don't know about the individual license of Active Directory."
"We are always looking for better pricing."
"I'm not sure about the specific costs or how they're calculated, but essentially, the costs go up based on the level of security that is required by the organization."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
Government
7%
Financial Services Firm
11%
Outsourcing Company
9%
Construction Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business89
Midsize Enterprise42
Large Enterprise162
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with pricing, setup cost, and licensing is that going through and being able to use these things is always part of delivering an M365 bundle, so I don't think the experience is great ...
What needs improvement with Azure Active Directory?
Microsoft Entra ID can be improved by open-sourcing it. You already have Windows Subsystem for Linux, which is open-source Linux in Microsoft. One major shift for Microsoft would be using the commo...
What needs improvement with Opal?
Opal can be improved in some ways. In the paid version, there are multiple features, but in the freemium version, there are fewer features. The blockage of the application can be more rigorous. Rig...
What is your primary use case for Opal?
The main use case of Opal for me is to reduce my screen time during my work hours, during my wake-up time, and during my sleeping time to improve my focus and feasibility towards my work and my act...
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Information Not Available
Find out what your peers are saying about Microsoft Entra ID vs. Opal and other solutions. Updated: June 2026.
908,858 professionals have used our research since 2012.