

OneLogin and Ping Identity Platform are key players in the identity and access management category, competing to deliver robust security and seamless integration. OneLogin appears to hold an advantage with its user-friendly role creation and onboarding capabilities.
Features: OneLogin offers strong single sign-on capabilities, user provisioning, and seamless integration with Active Directory. It simplifies role creation and user onboarding, making it ideal for organizations prioritizing ease of use. Multifactor authentication enhances security, particularly in remote work settings. Ping Identity Platform provides customizable SSO, robust multifactor authentication, and superior device management. It excels in identity federation and customizability, offering extensive integration options that enhance adaptability.
Room for Improvement: OneLogin should focus on enhancing out-of-the-box connectors, desktop reporting, and streamlining offboarding processes. Improvements in support services and reducing downtime are crucial areas. Ping Identity Platform can benefit from UI improvements, better device management, and easier customization setup. Enhanced support for non-standard and cloud migration setups would strengthen its offerings.
Ease of Deployment and Customer Service: OneLogin supports primarily public cloud deployments with some private cloud options, appealing to cloud-centric organizations. Customer service is generally positive, though recent changes have introduced support challenges. Ping Identity Platform offers varied deployment options, including on-premises and hybrid, providing flexibility. Its customer service is excellent, though its technical setup may require specialized expertise.
Pricing and ROI: OneLogin's pricing remains competitive, especially for education and certain businesses, though some perceive cost increases as challenging. Its ROI is highlighted by time savings in user management. Ping Identity Platform offers competitive pricing for larger organizations, with its ROI justified through robust security features and scalability, appealing to those seeking comprehensive identity management solutions.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have seen a return on investment as we have saved a lot of money, approximately ten to twelve percent, compared to our earlier use of a different identity platform such as CyberArk, which was costly.
OneLogin by One Identity has delivered a return on investment since it saves employees by managing hundreds of users' logins in one place instead of requiring multiple employees.
Our developers typically handle the integration process with the help of the support team, which is very fast and they get assistance whenever they face challenges.
They were helpful and responsive.
When documentation was needed, the response came within about ten minutes, which is greatly appreciated.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
OneLogin by One Identity's scalability is mainly automatic, so we do not have to do much.
OneLogin by One Identity was very helpful, and we could definitely scale it depending on our employee size.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
They can mainly improve their support, as they have a high response time. Decreasing it would be beneficial.
Needed improvements include that some parts of the UI look old, and the report and analytics could be more detailed.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
The pricing is good, and I believe it is cheaper than other products.
My experience with pricing, setup cost, and licensing is good, but it sometimes gets expensive when the number of users increases.
OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.
The improvements noticed include that the login is quick, reliable, and users rarely face problems with the login system, leading to fewer login-related tickets that are now negligible.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
| Product | Market Share (%) |
|---|---|
| Ping Identity Platform | 5.9% |
| OneLogin | 2.9% |
| Other | 91.2% |

| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 9 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
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