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OneLogin vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
OneLogin boosts ROI with time savings, reduced IT workload, enhanced security, and significant cost savings for organizations.
Sentiment score
7.4
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have seen a return on investment as we have saved a lot of money, approximately ten to twelve percent, compared to our earlier use of a different identity platform such as CyberArk, which was costly.
CTO at DishIs Technologies
OneLogin by One Identity has delivered a return on investment since it saves employees by managing hundreds of users' logins in one place instead of requiring multiple employees.
Python Developer An Application Analysts. at All Solutions
 

Customer Service

Sentiment score
6.6
OneLogin's customer service is professional and knowledgeable but experiences mixed reviews on response times and availability.
Sentiment score
6.6
Ping Identity Platform's customer service is timely and knowledgeable, though occasionally slow for complex issues; self-help resources are commended.
Our developers typically handle the integration process with the help of the support team, which is very fast and they get assistance whenever they face challenges.
CTO at DishIs Technologies
They were helpful and responsive.
Digital Marketer at DigiLiterate
When documentation was needed, the response came within about ten minutes, which is greatly appreciated.
Python Developer An Application Analysts. at All Solutions
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
Senior ServiceNow Developer at Wells Fargo
 

Scalability Issues

Sentiment score
7.6
OneLogin efficiently scales from hundreds to thousands of users, with automatic features managing large user and application demands.
Sentiment score
7.5
Ping Identity Platform offers adaptable scalability and performance, varying by configuration, environment, and server setup for different user needs.
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
Consultant at a computer software company with 11-50 employees
OneLogin by One Identity's scalability is mainly automatic, so we do not have to do much.
CTO at DishIs Technologies
OneLogin by One Identity was very helpful, and we could definitely scale it depending on our employee size.
Digital Marketer at DigiLiterate
 

Stability Issues

Sentiment score
7.2
OneLogin remains reliable for most, despite recent outages, with high stability and functionality, especially in the EU region.
Sentiment score
7.9
Ping Identity Platform is stable and reliable, with minor integration challenges and manageable issues, rated 8-10 for stability.
 

Room For Improvement

OneLogin needs a modern interface, improved documentation, smoother integrations, enhanced support, simplified setup, and reliable uptime.
Ping Identity Platform needs enhanced authentication, integration, and user interface improvements for better security and user adoption.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
They can mainly improve their support, as they have a high response time. Decreasing it would be beneficial.
CTO at DishIs Technologies
Needed improvements include that some parts of the UI look old, and the report and analytics could be more detailed.
Python Developer An Application Analysts. at All Solutions
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Senior ServiceNow Developer at Wells Fargo
 

Setup Cost

Enterprise buyers find OneLogin pricing competitive initially but face potential unexpected increases, warranting cautious evaluation.
Ping Identity Platform offers flexible annual pricing, appealing for large enterprises, valued for security and efficiency over competitors.
The pricing is good, and I believe it is cheaper than other products.
Cofounder at Bais24
My experience with pricing, setup cost, and licensing is good, but it sometimes gets expensive when the number of users increases.
CTO at DishIs Technologies
OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.
Digital Marketer at DigiLiterate
 

Valuable Features

OneLogin's features enhance security, improve productivity, streamline onboarding, and offer a user-friendly interface for simplified account management.
Ping Identity Platform offers robust security with multi-factor authentication, seamless integrations, and customizable single sign-on for enhanced connectivity.
The improvements noticed include that the login is quick, reliable, and users rarely face problems with the login system, leading to fewer login-related tickets that are now negligible.
Python Developer An Application Analysts. at All Solutions
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
Data Analysis Intern at a university with 201-500 employees
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Senior ServiceNow Developer at Wells Fargo
 

Categories and Ranking

OneLogin
Ranking in Single Sign-On (SSO)
9th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
9th
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (11th)
Ping Identity Platform
Ranking in Single Sign-On (SSO)
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Authentication Systems (7th), Data Governance (9th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of December 2025, in the Single Sign-On (SSO) category, the mindshare of OneLogin is 2.9%, up from 2.3% compared to the previous year. The mindshare of Ping Identity Platform is 5.9%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform5.9%
OneLogin2.9%
Other91.2%
Single Sign-On (SSO)
 

Featured Reviews

Vaibhav Patil - PeerSpot reviewer
Digital Marketer at DigiLiterate
Single sign-on has simplified daily logins and now secures all our marketing workflows
OneLogin by One Identity has many features available. These include Single Sign-On, Multi-Factor Authentication, centralized access control, instant onboarding and offboarding, and passwordless convenience. All of these features definitely help. I rely mostly on Single Sign-On in my day-to-day work with OneLogin by One Identity. It stands out because it removes the biggest daily headache: juggling passwords for every marketing tool. With SSO, I log in once and instantly access Google Ads, HubSpot, Looker, Meta Ads, Slack, and everything else. There are no password resets, no delays, and no asking IT for access. It saves time every single day and keeps my workflow smooth, especially when I'm switching between multiple dashboards and campaigns. One hidden gem feature in OneLogin by One Identity that often gets overlooked is context-aware or adaptive access control. With this, access isn't just on or off. Instead, OneLogin by One Identity can allow or restrict access depending on conditions, such as your location, IP address, device type, or time of day. For example, if you're logging in from an unknown location or public Wi-Fi, OneLogin by One Identity can automatically require stronger authentication. This adds a subtle but powerful layer of security without complicating day-to-day logins. It's ideal for remote work, travel, or working from shared spaces. Since implementing OneLogin by One Identity, the biggest positive change I've noticed is how much smoother and faster my workday feels. I no longer juggle multiple passwords or get stuck waiting for access to tools. Logging in once and instantly opening Google Ads, HubSpot, Looker, Slack, and everything else has easily saved me 15 to 20 minutes a day. Another major improvement is clean, consistent permissions. There are no more access denied issues or chasing IT for fixes. When someone joins or leaves the team, their access is handled automatically, which keeps everything secure and organized. Overall, OneLogin by One Identity has reduced small daily frustrations, improved security, and made my workflow far more efficient. Other impacts of OneLogin by One Identity include fewer IT tickets, faster onboarding, consistent access, higher security, less downtime, and better collaboration.
SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
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Top Industries

By visitors reading reviews
University
15%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
9%
Financial Services Firm
22%
Manufacturing Company
10%
Retailer
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise14
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
OneLogin by One Identity can be improved by implementing good user interfaces or different kinds of user interfaces, which might help our users navigate much faster. They can mainly improve their s...
What is your primary use case for OneLogin by One Identity?
My main use case for OneLogin by One Identity involves single sign-on, multifactor authorization, and role-based access. For example, we have an email platform called DID Mail where we use single s...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

OneLogin Workforce Identity
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about OneLogin vs. Ping Identity Platform and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.