We performed a comparison between OneLogin by One Identity and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"I appreciate all the support we receive from Omada."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"User-friendly solution."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"It's super useful to have a single pane of glass when it comes to access management."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"Simplicity is the most valuable part of OneLogin."
"The solution's ability to save and manage of all my passwords is great."
"The solution allows the user to search logs based on a specific time."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"The solution is easy to scale."
"Streamlines user access, consolidates applications."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"Using the implementation guide, I was able to implement the solution with ease."
"It's a very useful tool that has improved our client's security, from day one."
"I would like to search on date fields, which is not possible now."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"It is not possible to customize reports on Omada Identity."
"The solution should be made more agile for customers to own or configure."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"More off-hour support."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"In the next release, there should be provisioning of your certifications."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"Provisioning has a dependency on Windows."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"Reporting could be improved."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
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OneLogin by One Identity is ranked 7th in User Provisioning Software with 16 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. OneLogin by One Identity is rated 8.6, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". OneLogin by One Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, LastPass and One Identity Manager, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and BeyondTrust Endpoint Privilege Management. See our OneLogin by One Identity vs. Symantec Identity Governance and Administration report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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