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One Identity Password Manager vs Tools4ever Password Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

One Identity Password Manager
Ranking in Enterprise Password Managers
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Tools4ever Password Management
Ranking in Enterprise Password Managers
29th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Enterprise Password Managers category, the mindshare of One Identity Password Manager is 1.3%, up from 0.3% compared to the previous year. The mindshare of Tools4ever Password Management is 1.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
One Identity Password Manager1.3%
Tools4ever Password Management1.0%
Other97.7%
Enterprise Password Managers
 

Featured Reviews

Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Self-service password reset has transformed support and now frees IT to focus on strategic work
While One Identity Password Manager is a strong solution, there are definitely a few areas where it could be improved. One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools. Improving the UI would enhance user adoption and the overall experience. The second area is performance and stability. In some cases, performance can be slow, and there have been instances where updates occasionally cause stability issues. A more reliable upgrade process would definitely improve confidence in the product. The third area is integration complexity. Although it integrates well with systems such as Active Directory, integrating with other platforms can sometimes be complex. Having more out-of-the-box connectors or simpler integration options would be beneficial. Overall, One Identity Password Manager is a reliable enterprise solution, but improving usability, performance, and integration flexibility would make it even more competitive in today's market.
it_user32079 - PeerSpot reviewer
Regional Head IM Security NAM at a consultancy with 1,001-5,000 employees
Reduced calls to the Service Desk for password resets but it does need a deployment mechanism
The availability to use a web portal Reduced calls to the Service Desk for password resets. They could include a deployment mechanism. I've used it for four years. No issues with deployment. No issues with stability. No issues with scalability. Customer Service: Very good. Technical…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ROI is clearly visible in terms of reduced support costs, improved efficiency, and better user productivity."
"It provides seamless integration with different types of password modules like temporary access passcode and MFA."
"It is an absolutely scalable solution...The product is easy to install."
"It allows end-users to reset their password by generating a one-time password (OTP) that they receive on their mobile; they're not dependent on the help desk and can do self-service from anywhere in the world, so if they're traveling, they can still reset or change the password and are not locked out of their account at any given time."
"One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support."
"It does have advantages over the other products that we are seeing. Other products don't have the out-of-the-box OTP option, whereas One Identity Password Manager has the out-of-the-box OTP option. It also has a cloud-based solution for generating OTPs. So, the customers can either opt for their own SMS gateway, or they can use the One Identity OTP option where they don't have to have an SMS gateway. With other products, customers must have their own SMS gateway."
"The solution is very customizable."
"What I found most valuable in One Identity Password Manager is its easy use. It's a flexible solution. It also supports many languages, including Arabic."
"Customer Service: Very good. Technical Support: Excellent."
"Easy to enter and track licensing, a history of successful and failed attempts, easy for the users, and low cost."
"It’s an excellent solution, with great security."
 

Cons

"The improvement required is an increase in the number of people who manage the product's support team."
"One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools."
"If One Identity Password Manager was providing good support I would not have as many complaints as I am. We are a reseller and we have our own technical team, they try to do the level one support, but customers are starting to complain, which means that you don't have the right support."
"An area for improvement in One Identity Password Manager is the management gap since Quest is no longer under Dell and One Identity is under Quest, which resulted in poor support because it created disconnections between my company and One Identity."
"One thing we noticed is that the user interface and overall experience could be more modern and intuitive."
"The software is complex on the backend, and there isn't enough documentation."
"If there is a self-service option to update the mobile number, it will be much more useful."
"There is a need for better Windows Eleven compatibility, especially for resetting passwords before login."
"They could include a deployment mechanism."
 

Pricing and Cost Advice

"It is not that expensive, as far as I recall. It was approximately $1.50 USD per user or something like that."
"Though the solution's price is reasonable, it depends on the number of users operating at the customer's end."
"The licensing for One Identity Password Manager depends on the customer's requirement. For example, it could be one year, or it could be three years. In general, One Identity Password Manager is not an expensive product. Pricing for it is competitive."
"Its price is on the cheaper side. It has a perpetual license, and everything is included in the license. You only have to pay separately for the SMS gateway or the OTP part."
"The price of One Identity Password Manager is average. There are other solutions that are more expensive, such as ARCON and others that are less expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
12%
Financial Services Firm
11%
Healthcare Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Password Manager?
The pricing, setup cost, and licensing of One Identity Password Manager are handled by our management team, not by us.
What needs improvement with One Identity Password Manager?
One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while f...
What is your primary use case for One Identity Password Manager?
One Identity Password Manager is primarily used for self-service password reset, account unlock, and centralized password management to reduce help desk workload and improve user productivity. One ...
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Also Known As

No data available
Tools4ever Self Service Reset Password Management, SSRPM
 

Overview

 

Sample Customers

Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai
Colby-Sawyer College, Community Bank of Florida, Harrison College, Havas, Needham Bank, Northland International University, Pinellas County School District, Regina Catholic Schools
Find out what your peers are saying about One Identity Password Manager vs. Tools4ever Password Management and other solutions. Updated: June 2026.
903,807 professionals have used our research since 2012.