Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
We chose Webex for its security.
At times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.
Webex supports our daily communication and collaboration needs, but not extensively, as all support is via our service center.
Webex is very scalable, and I do not think that our organization has ever reached its limit.
The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.
I would rate its stability as ten.
Microsoft could improve their support; I don't deal with Office 365 or Office 365 application-specific issues, but I wonder if it's similar where you get someone from Microsoft to hold your case, which could take a couple of days, maybe a week in between when they get back in contact with you.
One of the big changes is when Microsoft updates anything, they will switch where some of the settings are and where to find them, which becomes a little frustrating because you're used to it in one spot and it's someplace else.
Zoom has a big advantage in simplicity, especially for the other side to connect to a session.
My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.
Webex is expensive.
Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine.
The best features with Office 365 include the ability to access email anywhere since it's not an on-premises server, it's in the cloud, which saves us on storage and exchange administration.
The number one reason we chose Webex was the security features.
Product | Market Share (%) |
---|---|
Office 365 | 8.8% |
Dropbox Business - Enterprise | 10.1% |
Microsoft OneDrive for Business | 9.4% |
Other | 71.7% |
Product | Market Share (%) |
---|---|
Webex | 12.6% |
Zoom Workplace Business | 15.3% |
Skype for Business | 10.8% |
Other | 61.3% |
Company Size | Count |
---|---|
Small Business | 62 |
Midsize Enterprise | 29 |
Large Enterprise | 68 |
Company Size | Count |
---|---|
Small Business | 40 |
Midsize Enterprise | 24 |
Large Enterprise | 60 |
Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.
Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.
Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.
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