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Read 53 Webex reviews.
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Featured Review
Find out what your peers are saying about Office 365 vs. Webex and other solutions. Updated: March 2020.
565,689 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The most valuable feature is Microsoft Exchange.""I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools.""I like that it is cloud-based, wherefrom any computer I can access my documents and continue working.""My primary use case is for preparing presentations to teach, often on PowerPoint.""If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365.""I like all of the features.""The integration with other applications is pretty good.""The solution is quite intuitive and easy to use."

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"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings.""You can configure whatever you want in great detail.""Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful.""I have found Webex to be stable.""I don't think Zoom has anywhere near the features and functionality of Webex.""A valuable feature of Webex is that it's useful for virtual meetings and similar webinars.""I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use.""The camera moves in tandem with the person who is using it to communicate with the other participants."

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"I'm not sure if there are areas of improvement. For us, it's working quite well.""It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating.""Could include integration with other single sign-on solutions.""A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company.""In the next release, I would like to have a more intuitive tutorial.""Integration with other platforms can be improved.""In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it.""I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."

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"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions.""It should be more integrated with third-party vendors.""To make Webex more competitive, I would suggest lowering the price and providing some of the same features that are in Teams or Zoom.""My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial.""Cisco could maybe make Webex more integrated and compatible with other platforms.""The solution could improve by having better integration with other platforms.""The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix.""No private chat option."

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Pricing and Cost Advice
  • "The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
  • "I think that we pay $9.99 USD per user, monthly."
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  • "Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
  • "The pricing of this solution is fine and I am satisfied with it."
  • "Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
  • "I believe the license to be monthly."
  • "There are no licensing fees."
  • "The price of the license for the solution could be less expensive."
  • "We paid for our Webex license as a bundle."
  • "My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
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    Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.
    565,689 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: 
    Overall excellent product with great features, consider small and medium businesses to have at least basic ATP and DLP features.
    Top Answer: 
    There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right.
    Top Answer: 
    We're a hybrid between Microsoft 365 Business Premium and Business Basic, depending on where a person stands in the company. Our headquarters staff is all Business Premium, while the rest of our staff… more »
    Top Answer: 
    The installation is not difficult.
    Top Answer: 
    My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools.
    Top Answer: 
    The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past.
    Average Words per Review
    out of 59 in Virtual Meetings
    Average Words per Review
    Also Known As
    Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
    Cisco Spark
    Learn More

    Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

    Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

    Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

    Learn more about Office 365
    Learn more about Webex
    Sample Customers
    Me & the Bees Lemonade
    Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
    Top Industries
    Manufacturing Company25%
    Computer Software Company17%
    Financial Services Firm8%
    Energy/Utilities Company4%
    Computer Software Company28%
    Comms Service Provider19%
    Financial Services Firm6%
    Computer Software Company20%
    Comms Service Provider17%
    Energy/Utilities Company14%
    Financial Services Firm11%
    Comms Service Provider27%
    Computer Software Company17%
    Financial Services Firm6%
    Company Size
    Small Business49%
    Midsize Enterprise21%
    Large Enterprise30%
    Small Business39%
    Midsize Enterprise21%
    Large Enterprise40%
    Find out what your peers are saying about Office 365 vs. Webex and other solutions. Updated: March 2020.
    565,689 professionals have used our research since 2012.

    Office 365 is ranked 1st in Content Collaboration Platforms with 16 reviews while Webex is ranked 4th in Virtual Meetings with 53 reviews. Office 365 is rated 8.6, while Webex is rated 8.0. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Webex writes "A stable and scalable solution with good tech support that has the hardware and camera features to track one's movements". Office 365 is most compared with Atlassian Confluence, Amazon WorkDocs, Citrix ShareFile, Box and TeamViewer, whereas Webex is most compared with Zoom, TeamViewer, Huawei Video Conferencing Platform and Skype for Business. See our Office 365 vs. Webex report.

    We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.