"The most valuable feature is Microsoft Exchange."
"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."
"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."
"My primary use case is for preparing presentations to teach, often on PowerPoint."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"I like all of the features."
"The integration with other applications is pretty good."
"The solution is quite intuitive and easy to use."
"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."
"You can configure whatever you want in great detail."
"Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful."
"I have found Webex to be stable."
"I don't think Zoom has anywhere near the features and functionality of Webex."
"A valuable feature of Webex is that it's useful for virtual meetings and similar webinars."
"I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use."
"The camera moves in tandem with the person who is using it to communicate with the other participants."
"I'm not sure if there are areas of improvement. For us, it's working quite well."
"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"Could include integration with other single sign-on solutions."
"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."
"In the next release, I would like to have a more intuitive tutorial."
"Integration with other platforms can be improved."
"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."
"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."
"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."
"It should be more integrated with third-party vendors."
"To make Webex more competitive, I would suggest lowering the price and providing some of the same features that are in Teams or Zoom."
"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."
"Cisco could maybe make Webex more integrated and compatible with other platforms."
"The solution could improve by having better integration with other platforms."
"The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix."
"No private chat option."
Office 365 is ranked 1st in Content Collaboration Platforms with 16 reviews while Webex is ranked 4th in Virtual Meetings with 53 reviews. Office 365 is rated 8.6, while Webex is rated 8.0. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Webex writes "A stable and scalable solution with good tech support that has the hardware and camera features to track one's movements". Office 365 is most compared with Atlassian Confluence, Amazon WorkDocs, Citrix ShareFile, Box and TeamViewer, whereas Webex is most compared with Zoom, TeamViewer, Huawei Video Conferencing Platform and Skype for Business. See our Office 365 vs. Webex report.
We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
