We performed a comparison between Office 365 and Webex based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."My primary use case is for preparing presentations to teach, often on PowerPoint."
"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."
"Great impact on project management and team collaboration."
"The integration with other applications is pretty good."
"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."
"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."
"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."
"As an email provider, I believe Office 365 is the best email provider."
"I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting."
"I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use."
"Stable and scalable solution for video conferencing, virtual meetings, and collaboration, with top-notch technical support."
"In terms of stability, the solution is reliable."
"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."
"The GUI is nice and easy to operate."
"I am completely satisfied with the tech support."
"The solution could improve by having more dashboards and enhancing the processing speed."
"If two people update the same file, it causes issues."
"I would like to see better integration with Teams, and better usability with SharePoint."
"Could include integration with other single sign-on solutions."
"Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable."
"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."
"I'm not sure if there are areas of improvement. For us, it's working quite well."
"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."
"There are some complexities to the initial setup if you use some of the more advanced features."
"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."
"The solution could improve by having cross-platform compatibility. For example, if you wanted to have a call with someone with Microsoft Teams you could do it with Webex. Not everyone wants to use the same virtual meeting application."
"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."
"The scalability and voice quality attached to the solution are areas of concern where improvements are required."
"The base application uses a lot of resources. They could work on the performance of the application so that it's less heavy."
"Sometimes, the solution lags because of performance issues."
"I would like to see the addition of new features that will add value to the product."
"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."
Office 365 is ranked 6th in Content Collaboration Platforms with 54 reviews while Webex is ranked 2nd in Virtual Meetings with 117 reviews. Office 365 is rated 8.4, while Webex is rated 8.0. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and Dropbox, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence. See our Office 365 vs. Webex report.
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