Sophos EPP Suite and Norton Small Business are two competing endpoint protection products. Norton Small Business seems to have the upper hand in specific areas due to its ease of use, integration, and customer service.
Features: Sophos EPP Suite offers comprehensive threat detection, advanced malware protection, and a multi-layered security approach. Norton Small Business is known for ease of use, seamless integration with other business tools, and a broader feature set catering to small businesses.
Room for Improvement: Sophos EPP Suite could improve system performance, offer more intuitive management tools, and streamline its threat detection process. Norton Small Business should enhance its reporting features, provide more customizable settings, and expand its threat database.
Ease of Deployment and Customer Service: Sophos EPP Suite has a straightforward installation process, but customer support receives mixed reviews. Norton Small Business scores high in both deployment ease and customer service, offering superior support and hassle-free installation.
Pricing and ROI: Sophos EPP Suite users report a higher initial setup cost but strong ROI over time. Norton Small Business offers competitive pricing and is considered cost-effective, making it an attractive option for budget-conscious users.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
The cost is reasonable and cheaper than other alternatives.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
With the reseller management, I can manage multiple clients without having to log in to each client.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
