Rubrik and Norton Small Business both compete in the data protection and device security categories. Rubrik tends to have the upper hand in advanced data management features and customer service, while Norton stands out in device security and affordable pricing.
Features: Rubrik excels with features like Global Search, Instant Mount for quick recoveries, and efficient cloud archiving, making it ideal for comprehensive data management. Norton Small Business focuses on device security with antivirus protection, firewalls, and secure VPN, catering to smaller-scale environments seeking robust security solutions.
Room for Improvement: Rubrik could enhance its offerings with better multi-tenancy, detailed reporting, and physical agent improvements. Support for specific databases and Hyper-V integration is also desired. Norton Small Business should address its upselling tactics, optimize device performance, and improve cloud backup speeds for a better user experience.
Ease of Deployment and Customer Service: Rubrik offers strong support for both hybrid and on-premises environments, praised for its responsive customer service. Norton Small Business delivers excellent customer service as well, focusing more on public cloud and on-premises deployment options, though with less flexibility.
Pricing and ROI: Rubrik is seen as a premium product with pricing that reflects its advanced features and substantial ROI through operational savings. While it may seem costly, the efficiency gains offset expenses. Norton Small Business provides an affordable pricing model suited for smaller businesses, though optional feature costs may be a concern for very small enterprises.
Rubrik provides long-term return on investment for my customers, as well as immediate benefits because of deduplication and compression, drastically reducing the cost on the storage side from traditional to Rubrik.
They offer 24/7 support and even have a dedicated ransomware hotline with a team ready to engage immediately.
Rubrik's support has been good, better than many other vendors like Microsoft, VMware, and Dell.
Rubrik provides excellent customer service and technical support.
It can scale out horizontally as well as vertically, and the availability of expansion is very quick.
Azure Backup solution offers faster restoration for data over six terabytes compared to on-premises.
It is highly scalable, evidenced by its ability to handle significant throughput.
Rubrik has been stable, and we have not experienced any downtime.
The prerequisite dependencies with the cost team site, infrastructure, port opening, and adding the complete Rubrik console module take time, depending on the volume of servers and storage occupancy.
Including packaged training with the product at the time of purchase would be beneficial.
I need a better output from the existing reports as they currently do not provide comprehensive metrics.
We need more efficient search capabilities that allow searching by last name or login ID.
There are no extra expansions or expenses after purchasing the product.
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
Rubrik is expensive due to its robust hardware.
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks.
Since switching to Rubrik, our backup times have decreased significantly, going from two and a half days to one and a half hours for certain systems.
Even if my network is compromised by ransomware, the file system does not allow overwriting of the backups, ensuring that my backups remain safe.
Rubrik is a backup and recovery solution that can be used as a converged data management platform for physical, virtual, and hybrid environments. The solution works to protect your data and applications from ransomware, operational failures, and rogue employees, and also helps your organization simplify data management and accelerate cloud mobility. In addition, Rubrik is designed for cloud integration and infinite scalability to enable hybrid cloud for all enterprises.
Rubrik’s software is also built to support most operating systems, databases, hypervisors, clouds, and SaaS applications, and the solution integrates with on-premises hardware if necessary.
Rubrik Features
Rubrik has many valuable key features. Some of the most useful ones include:
Rubrik Benefits
There are several benefits to implementing Rubrik. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Rubrik users.
PeerSpot user Chadd B., System Administrator at a manufacturing company, says, “The solution is easy to use with an intuitive web interface, helpful support, good performance, and saves us time. The most valuable feature is the Instant Recovery, where we can restore a VM or SQL database or any server or application, and have it up and running on their appliance within a few seconds. The VM backup and the SQL backup are blazingly fast for both backup and recovery.”
A Storage Administrator at a healthcare company explains that the solution “Cut our backup management time significantly, and the near-instant recovery reduces our downtime. He also comments that “The scalability is wonderful. That is one of our biggest advantages with this.”
Burhan S., Systems Engineer at Harvard University, mentions, "There is a live-restore feature, their Live Mount, and the way it works we can instantly recover a VM, a past backup, to be directly attached to our VMware environment. Rubrik will act as a disk for it. It's like an instant restore. Within a few minutes our VM is up and running. And then, if we want to restore it, we can just migrate it to our actual storage."
Kevin M., Head Of Operations at University of Reading, states, “The solution’s SLA-based functionality means we don't have to manually manage backup windows, and recovery times have been notably reduced. Its web interface is really easy to use. It's just click and go. It's fast and intuitive. We've never had any problems in navigating.”
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