

Rubrik and Norton Small Business both compete in the data protection and device security categories. Rubrik tends to have the upper hand in advanced data management features and customer service, while Norton stands out in device security and affordable pricing.
Features: Rubrik excels with features like Global Search, Instant Mount for quick recoveries, and efficient cloud archiving, making it ideal for comprehensive data management. Norton Small Business focuses on device security with antivirus protection, firewalls, and secure VPN, catering to smaller-scale environments seeking robust security solutions.
Room for Improvement: Rubrik could enhance its offerings with better multi-tenancy, detailed reporting, and physical agent improvements. Support for specific databases and Hyper-V integration is also desired. Norton Small Business should address its upselling tactics, optimize device performance, and improve cloud backup speeds for a better user experience.
Ease of Deployment and Customer Service: Rubrik offers strong support for both hybrid and on-premises environments, praised for its responsive customer service. Norton Small Business delivers excellent customer service as well, focusing more on public cloud and on-premises deployment options, though with less flexibility.
Pricing and ROI: Rubrik is seen as a premium product with pricing that reflects its advanced features and substantial ROI through operational savings. While it may seem costly, the efficiency gains offset expenses. Norton Small Business provides an affordable pricing model suited for smaller businesses, though optional feature costs may be a concern for very small enterprises.
Rubrik provides long-term return on investment for my customers, as well as immediate benefits because of deduplication and compression, drastically reducing the cost on the storage side from traditional to Rubrik.
They offer 24/7 support and even have a dedicated ransomware hotline with a team ready to engage immediately.
Every solution and every problem was solved in less than a week.
Rubrik provides excellent customer service and technical support.
Azure Backup solution offers faster restoration for data over six terabytes compared to on-premises.
It can scale out horizontally as well as vertically, and the availability of expansion is very quick.
Rubrik is highly scalable, with a rating of nine out of ten based on its seamless integration.
Overall, it makes operational life way easier.
Rubrik has been stable, and we have not experienced any downtime.
The prerequisite dependencies with the cost team site, infrastructure, port opening, and adding the complete Rubrik console module take time, depending on the volume of servers and storage occupancy.
We need more efficient search capabilities that allow searching by last name or login ID.
Rubrik support is usually very accommodating and very flexible.
Including packaged training with the product at the time of purchase would be beneficial.
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
There are no extra expansions or expenses after purchasing the product.
Rubrik is considered expensive, with a price rating of three out of ten.
Since switching to Rubrik, our backup times have decreased significantly, going from two and a half days to one and a half hours for certain systems.
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks.
Even if my network is compromised by ransomware, the file system does not allow overwriting of the backups, ensuring that my backups remain safe.
| Product | Mindshare (%) |
|---|---|
| Rubrik | 4.5% |
| Norton Small Business | 0.6% |
| Other | 94.9% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 21 |
| Large Enterprise | 56 |
Norton Small Business provides comprehensive security with reliability for small enterprises, ensuring robust protection and easy management.
Norton Small Business delivers superior security services tailored for small businesses. With rapid issue resolution and constant support, it offers powerful antivirus protection, a reliable firewall, identity protection, secure VPN, and password management. Automatic encrypted backup, parental controls, and spam email alerts further enhance its utility. Users appreciate its seamless integration with dashboards, offering a more consistent and efficient user experience. Although improvements in device optimization and security measures are needed, it stands as a robust option for those seeking reliable security solutions. Some challenges include frequent pop-up ads, pricing concerns, and stability issues.
What are the key features of Norton Small Business?Norton Small Business thrives in industries that require a seamless blend of robust security and management simplicity. It supports antivirus protection, identity protection, and seamless data backups, making it ideal for businesses focusing on protecting customer information and ensuring operational continuity.
Rubrik offers instant recovery and intuitive web interface for seamless data backup in cloud and on-premises environments. It prioritizes security with features like ransomware detection and immutable backups, supporting platforms such as VMware and Oracle for effective disaster recovery.
Rubrik is recognized for its automation capabilities, facilitating SLA management and policy integration. Its API-centric architecture allows for extensive customization and seamless integration. Robust security measures, including ransomware protection, enhance data integrity. Organizations benefit from features like Live Mount and CloudOut, which support rapid data recovery across various environments. Despite its strengths, improvements in integration for complex systems, advanced reporting, and pricing competitiveness are necessary.
What are Rubrik's key features?In industries like finance and healthcare, Rubrik's implementation ensures critical data is safeguarded against threats while enabling rapid backups and recovery. By supporting platforms like VMware and Microsoft, it aids in sustaining operational continuity, meeting compliance requirements, and managing long-term data storage efficiently.
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