

Find out in this report how the two Vulnerability Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Time-wise, it is probably saving the service desk a day a week.
We saved money because we were able to consolidate three different tools into one.
With our vulnerability management platform, I used to get reports weekly, but with Vulcan Cyber, I get them daily.
Our security team probably spends 15 minutes instead of two hours daily notifying the teams.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
The customer support at NinjaOne is excellent, rated ten out of ten.
Customer support from NinjaOne is excellent.
We do not necessarily have visibility of when those feature requests are going into the development pipeline.
It would enhance my experience if Vulcan informed customers of forthcoming maintenance or changes that might cause website downtime.
Their technical support team is very good, knowledgeable, and helpful.
I would rate the scalability of NinjaOne as ten out of ten.
We easily install the agent on new servers and can create scripts to automate agent installation.
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
We have a lot of assets under management, and it effectively scales up to accommodate hundreds or even thousands of assets.
I'd rate the scalability ten out of ten.
I would rate it ten out of ten for scalability, as integration with multiple connectors is possible without exceeding licensing limits.
I would rate the stability a ten out of ten.
In the two years I have used it, I have never experienced any downtime or reliability issues.
NinjaOne is extremely stable.
It would be better if Vulcan notified me, the customer, about upcoming maintenance or changes, indicating when the website might be down.
The product's stability is commendable, with no noticeable lags or slowness.
I would rate it a nine out of ten in terms of stability.
Security and reporting, including business intelligence tools, are adequate.
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
It would be beneficial if the platform allowed remote access to devices for immediate remedies.
Providing real-world examples of how to construct a ticket format for Jira, Azure DevOps, or ServiceNow with specific examples would help us understand how it might work in our environment.
Having it more customized or providing more customization options for me would be beneficial.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
For our use case, the solution is lacking some features, and the cost savings don't make it worth it.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Every month, every quarter, I see new features, and it is always evolving.
It offers a comprehensive view of the assets and their associated vulnerabilities, which aids in assessing and mitigating threats.
The automation capabilities using the Vulcan API platform or the API feature allow me to easily automate scripts and reports and schedule them.
Instead of having 100 vulnerabilities and not knowing how to prioritize and assign all your FTEs there, you now have only ten that you know you need to fix, and you're assigning the right number of FTEs.
| Product | Mindshare (%) |
|---|---|
| NinjaOne | 0.9% |
| Vulcan Cyber | 0.7% |
| Other | 98.4% |

| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 10 |
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?
What benefits can users expect?
NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
Vulcan Cyber centralizes data from multiple scanners for a unified view, helping prioritize crucial vulnerabilities efficiently and enabling advanced analytics through seamless integration with numerous tools.
Vulcan Cyber offers a holistic vulnerability and asset management platform, integrating findings from scanners such as Wiz and BlackRock and aligning with Jira and ServiceNow for efficient ticketing. It automates processes and enhances threat analysis through its intuitive interface, allowing users to manage vulnerabilities and assets efficiently, even in post-merger scenarios. Users can centralize scanner data, ensuring streamlined processes and comprehensive reporting. Despite its performance and interface speed challenges, Vulcan Cyber remains a valuable tool for managing risk-based notifications and stakeholder communications.
What features define Vulcan Cyber?Industries employing Vulcan Cyber for vulnerability management experience streamlined processes concerning scanner data centralization and asset assessment post-merger. Its integration with service solutions like Jira fosters efficient ticketing and communication, improving risk assessments and remediation actions.
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