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NinjaOne vs Vicarius vRx comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
Vulnerability Management (27th), Continuous Threat Exposure Management (CTEM) (6th)
NinjaOne
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
Vicarius vRx
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Vulnerability Management (15th), Patch Management (9th), Risk-Based Vulnerability Management (6th)
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
OrenBen Shalom - PeerSpot reviewer
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Zafran is an excellent tool."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"NinjaOne's best feature is its monitoring."
"The installation is easy, it only took two minutes."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The software's automation tools have solved critical deployment problems for small businesses."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"I like that vRx is cloud-based. It protects the health of applications against zero-day threats."
"The other products we looked at had patching tagged on another product, whereas this solely looked after the patching and vulnerabilities, which is good. We did not see any other products with such capability."
"The dashboard is quite easy to manage. The automation aspect is also very valuable."
"The system prioritizes vulnerabilities, identifying high, medium, and low risks, allowing us to focus on high-risk applications. It allows us to focus on high-risk applications and do the updates."
"Vicarius vRx's primary strength is its user-friendly interface."
"The most efficient feature of Vicarius vRx is the ability to group assets, such as by time zone, allowing for targeted patching and streamlined management."
"Vicarius vRx has reduced our mean time to remediate vulnerabilities by 20%."
"The most valuable features of vRx would be virtualized patching and severity prioritization."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"NinjaOne's reporting module is cumbersome."
"Lacks sufficient integrations with other PSAs."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The network monitoring needs to be improved."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"I want NinjaOne to improve the reports."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The patchless protection feature is currently difficult to understand and could be made more user-friendly."
"Vicarius vRx's application management capabilities could be improved by allowing users to manage and uninstall applications directly within the GUI, eliminating the need for scripting and streamlining the process."
"I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. Currently, they just send a link to the software."
"There can be more scripting capability and more filtering capability. We should be able to filter more granular details in the operating system such as whether it is a service, application, executable, or something like that. For the most part, we are satisfied with what we are able to filter."
"We did some automation. We kicked off scheduled updates to update our systems, but it did not work. When we attempted to scale the product and update multiple systems, we ran into a lot of issues. We also ran into the issue of it creating double assets."
"The multi-tenant portal has room for improvement."
"While I appreciate the automation of vulnerability management, Vicarius vRx's current manual patchless application is a point for improvement."
"I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client."
 

Pricing and Cost Advice

Information not available
"Its pricing is great."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"The product's pricing depends on the number of PCs or devices."
"We currently pay $1.20 per device on a monthly basis."
"We got a pretty good deal. It was fairly affordable."
"NinjaRMM uses a subscription model."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"Vicarius vRx offers a competitive price point for the features it provides."
"The pricing is fair."
"Vicarius vRx's per-asset pricing makes it easy for me to market to clients as it scales with their needs."
"Vicarius vRx is priced competitively within the market."
"The pricing was very reasonable and fair compared to other products. I liked that there was no tiered system. One price gave access to everything, which is nice. It is not something you get too often with enterprise IT."
"I know we got it for a very cheap price, and I now see why. It was very cheap. It was maybe 12,000 or 14,000 dollars."
"I am not sure how much it costs, but it would have saved us some costs."
"In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs. We have had some conversations with them regarding a smaller jump in the renewal cost."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
7%
Retailer
6%
Computer Software Company
16%
Government
8%
Retailer
7%
Manufacturing Company
7%
Computer Software Company
17%
Media Company
13%
Non Profit
11%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
I find that the pricing for Zafran aligns well with the comprehensive features it offers. The asset and user-based li...
What needs improvement with Zafran Security?
Zafran is a new startup. Features are continuously being added or improved. 1) Continued integrations with existing (...
What is your primary use case for Zafran Security?
We connect this to our vulnerability scanner as input, our security tools to better determine risk, and our change ma...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What is your experience regarding pricing and costs for Vicarius vRx?
I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay.
What needs improvement with Vicarius vRx?
I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. C...
What is your primary use case for Vicarius vRx?
We use Vicarius vRx to manage all third-party software updates. Previously, we could manage Windows updates, but thir...
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Information Not Available
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