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NinjaOne vs Parallels Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
316
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
NinjaOne
Ranking in Remote Access
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
22
Ranking in other categories
Network Monitoring Software (22nd), Server Monitoring (5th), IT Service Management (ITSM) (8th), Vulnerability Management (29th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (6th), MSP Backup (2nd), Unified Endpoint Management (UEM) (7th)
Parallels Access
Ranking in Remote Access
19th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.1%, down from 9.5% compared to the previous year. The mindshare of NinjaOne is 2.0%, up from 0.6% compared to the previous year. The mindshare of Parallels Access is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.1%
NinjaOne2.0%
Parallels Access1.9%
Other87.0%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
JP
CEO at a non-profit with 1-10 employees
Allows users to access and operate their computers remotely
When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it that way on both devices, which was troublesome. However, it would sometimes randomly work. I could go on my iPad, find whatever I wanted to do, click copy, then go over to the computer through Parallels Access, click paste, and it would randomly work. I had to call Parallels many times. They would log in and try something, which would temporarily work, but then it wouldn't. When it worked, it made integration between the two things great. That was a very helpful feature that didn't get polished.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have seen a return on investment right from the start of the tool's usage."
"In terms of technical support, you will get an immediate response."
"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune."
"Without Microsoft Intune, it would be extremely challenging, if not impossible, for a large company to send out computers to users and have them set up and ready to use right out of the box in a remote location."
"The most important aspect of this tool is the security it provides our company."
"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."
"It just works as advertised and serves the purpose for which we got it."
"The software's automation tools have solved critical deployment problems for small businesses."
"NinjaOne is a great product. It is working and it is always developing."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"It's got a very easy-to-use interface."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"We don't have problems with stability. Everything is good."
"It's great that the total deployment can happen completely remotely."
 

Cons

"It could offer more attributes for authentication."
"The worst aspect is the reporting."
"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."
"Each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."
"The add-ons must be integrated into the solution."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities."
"I think there should be a better tracking of the cell phones used on the Intune."
"Some customers have reported experiencing slowness when using lower versions of the Android system."
"The graphical user interface could be improved."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
"The network monitoring needs to be improved."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The solution could improve by optimizing the internet connection being used."
"The solution may not scale well for enterprises."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"They could improve the reporting."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
 

Pricing and Cost Advice

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"The price of Microsoft Intune is reasonable."
"I rate Intune five out of 10 for pricing. It's expensive."
"Intune is included in the Microsoft 365 licensing package that we have."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"Even if they charge a premium, they aim to provide equal value."
"The product's pricing depends on the number of PCs or devices."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"NinjaRMM uses a subscription model."
"We got a pretty good deal. It was fairly affordable."
"The pricing is reasonable and cheaper than ConnectWise."
"Its pricing is great."
"We currently pay $1.20 per device on a monthly basis."
"The licensing costs are about $100 per user."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Computer Software Company
12%
Government
8%
Manufacturing Company
8%
Financial Services Firm
7%
University
13%
Comms Service Provider
11%
Healthcare Company
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise158
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise3
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny t...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the co...
What do you like most about Parallels Access?
Parallels Access gives me full access and control of the computer, and I can do anything I want remotely.
What needs improvement with Parallels Access?
When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't ...
What is your primary use case for Parallels Access?
Parallels Access is an amazing product and a total game changer. The solution allows me to access and operate my comp...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Status Pros, Mitchell and Company
Gilt Groupe K.K.
Find out what your peers are saying about NinjaOne vs. Parallels Access and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.